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Old 06-30-2022, 06:48 AM   #1
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2020 16' Caravel
Ann Arbor , Michigan
Join Date: May 2020
Posts: 22
tree fell on back corner

A few days ago we were in the Livingston, MT KOA when a storm came quickly through with very high winds. Long story short, a tree fell on the back right side corner of our 16 ft 2020 Caravel. We now have several dents on the roof, a shattered corner window, and a bent bumper. And lots of rain water came in. I'll try to attach photos.


My questions are:

Who can repair this?

How much will it cost? (a guess)



We will be living in Ann Arbor MI. I've started the insurance process.



Any other advice?


We were able to tarp and duct tape the window. The bed corner is damp but we are able to tow it and sleep in it. We count ourselves lucky that no one got hurt and the damage could be a lot worse.
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Old 06-30-2022, 06:52 AM   #2
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2007 30' Classic
Oswego , Illinois
Join Date: Jul 2010
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My SWAG is about $5500.

Since you are moving to Ann Arbor, I would take it to the factory service center in Jackson Center, Ohio.
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Old 06-30-2022, 07:03 AM   #3
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2020 16' Caravel
Ann Arbor , Michigan
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Thank you. That doesn't seem to bad.
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Old 06-30-2022, 07:18 AM   #4
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1997 28' Excella
Daniels , West Virginia
Join Date: Jun 2019
Posts: 57
I have experience with P&S in Helena,Ohio. The Ruth family is highly qualified and take great pride in their work.
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Old 06-30-2022, 07:46 AM   #5
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2022 28' Pottery Barn
¯\_(ツ)_/¯ , California
Join Date: Oct 2021
Posts: 652
When are you moving to AA? If soon, then get it done at Jackson Center.

If moving in a while and you will be in SB/CA for some time, then Vinnie's Northbay AS in Wilton, CA is the way to go.

Good luck!
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Old 06-30-2022, 07:51 AM   #6
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2017 16' Sport
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If you email photos to Jackson Center they can estimate cost for repairs, with your insurance company I would specify that this is an estimate and the cost could be higher and you want it repaired at the factory facility, way more $ than some have estimated a repair to be.
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Old 06-30-2022, 10:09 AM   #7
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2015 23' Flying Cloud
Salem , Oregon
Join Date: Oct 2020
Posts: 5
Quote:
Originally Posted by onefiftyfour View Post
A few days ago we were in the Livingston, MT KOA when a storm came quickly through with very high winds. Long story short, a tree fell on the back right side corner of our 16 ft 2020 Caravel. We now have several dents on the roof, a shattered corner window, and a bent bumper. And lots of rain water came in. I'll try to attach photos.


My questions are:

Who can repair this?

How much will it cost? (a guess)



We will be living in Ann Arbor MI. I've started the insurance process.



Any other advice?


We were able to tarp and duct tape the window. The bed corner is damp but we are able to tow it and sleep in it. We count ourselves lucky that no one got hurt and the damage could be a lot worse.
We had similar damages to our 23' FC. Since all panels damaged needs replacement along with damage to our Fantastic Fan cover our costs were 18m. We got our work done at Airstream Dealer in Portland.
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Old 06-30-2022, 10:11 AM   #8
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2017 30' Classic
2022 Interstate 24X
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 15,744
Hi

With any repair like this, there always is a range. Until they tear things apart, they really don't know all of what is damaged. Cost probably can't be any less than $4K. It could be 4X that much.

Bob
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Old 06-30-2022, 10:31 AM   #9
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1996 34' Limited
Calgary , Alberta
Join Date: Sep 2021
Posts: 14
Paintless dent repair

The window obviously is an airstream part. Talk to a good paintless dent repair shop about the skin damage. The things they can fix will shock you and it is a tiny fraction of the cost of replacement and less intrusive. I have had it done several times
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Old 06-30-2022, 03:18 PM   #10
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2016 30' International
Quartz Hill , California
Join Date: Dec 2013
Posts: 356
I dented the same curved roof panel on my 30 AI. 8 thousand dollars at my dealer.
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Old 06-30-2022, 04:29 PM   #11
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2019 27' Globetrotter
Sykesville , Maryland
Join Date: Dec 2020
Posts: 77
I had a big branch fall on the back of my airstream that had similar damage. I highly recommend going through insurance and taking it to an airstream dealership. I used colonial airstream in NJ. They replaced the panels that were damaged and fixed the damaged red lights on the roof. I don’t recommend paintless dent repair. If you are paying for insurance then use it. It will just cost you your deductible. Think of any upgrades you want while it’s in the shop. I got a nice lithium battery upgrade. 👍🏽
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Old 06-30-2022, 05:03 PM   #12
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2014 25' Flying Cloud
Cuddebackville , New York
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THe. Mother. Ship.
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Old 06-30-2022, 07:55 PM   #13
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2020 16' Caravel
Ann Arbor , Michigan
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Thanks everyone!
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Old 06-30-2022, 08:01 PM   #14
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2008 22' Safari
Spicewood (W of Austin) , Texas
Join Date: Mar 2015
Posts: 2,987
Similar damage to our 22 Sport (except no window damage) was $7K to replace the corner sheet metal and reseal. I’d guess about $9K. Get Jackson to recommend a place for repair and don’t argue.
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Old 06-30-2022, 11:10 PM   #15
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1996 34' Limited
Calgary , Alberta
Join Date: Sep 2021
Posts: 14
paintless dent repair

I see some folks may not have experience with paint dent repair. If it is possible to do PDR it is absolutely the best option. Even factory repairs will be done from the exterior meaning they will use olympic rivets vs the factory standard buck rivets and the rivet seam will not be sealed from the inside. Having gutted and renovated several airstreams it is very clear to me when a panel has been replaced. If you can possibly repair the damage without replacing the panels it is well worth a couple hundred dollars to try PDR first. You can always replace the panel(s) if the PDR does not work for you. Voice of experience.
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Old 07-01-2022, 03:18 AM   #16
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tree fell on back corner

When repairs are done at Jackson Center it will be done with Buck Rivets, I don’t know if they would use any other method there, using them requires removing cabinets and interior skin, that adds tremendously to the cost of the repair work, but it’s then like factory new and maintains the highest selling value. As someone wrote an insurance claim will result in a deductible to the OP, this is a newer trailer, makes sense, at least to me, to get the best repair possible. You may even be able to get travel expense, possibly.
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Old 07-01-2022, 08:09 AM   #17
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2007 30' Classic
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Quote:
Originally Posted by Silvr_Bullet View Post
When repairs are done at Jackson Center it will be done with Buck Rivets, I don’t know if they would use any other method there, using them requires removing cabinets and interior skin, that adds tremendously to the cost of the repair work, but it’s then like factory new and maintains the highest selling value. As someone wrote an insurance claim will result in a deductible to the OP, this is a newer trailer, makes sense, at least to me, to get the best repair possible. You may even be able to get travel expense, possibly.
They didn't use buck rivets with either of my repairs at JC.

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Old 07-01-2022, 10:10 AM   #18
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Quote:
Originally Posted by dznf0g View Post
They didn't use buck rivets with either of my repairs at JC.

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If you wanted to pay, they would have. What did you have repaired?
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Old 07-01-2022, 12:34 PM   #19
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2001 16' Bambi
Albany , NY
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So now you have to tell the mother ship how to affect a repair?
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Old 07-01-2022, 02:40 PM   #20
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1988 32' Excella
Robbinsville , New Jersey
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Originally Posted by 01bambi16 View Post
So now you have to tell the mother ship how to affect a repair?
On another thread someone said that JC gave them 2 quotes, one with Olympic rivets the other with buck rivets. He said the JC guy said that with how new the trailer was he would recommend the bucked rivets and if the trailer was older he would go with Olympic.
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