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Old 03-31-2019, 11:28 AM   #1
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2018 27' Tommy Bahama
Orange , California
Join Date: Aug 2018
Posts: 25
Question Locked inside my 2018 TB 27'

The ordeal is over, we survived but wondering if anyone else has had this problem.

While out on a camping trip we became locked inside the TB. The lock above the dead bolt became possessed by a gremlin that cramped down on the lock and would not release. I decided I would go out the rear hatch until I realized I had locked the rear hatch (on the outside) so could not open the door from the inside.

Feeling trapped I remembered I have access to tools under the perfectly made bed. After crawling down into the hole, finding the tool box I started attacking the lock by removing the screws to where the lock was. The "C clamp" looking grip on my door seemed to laugh at me as I tried to get it to release. Finely feeling inadequate in my ability to handle anything I decided the best thing to do was crawl out the emergency window.

My comment to AS is that while fitting out that window, one leg at a time and trying to find the ground, hanging, raking my leg over that ledge was very painful. Might wanna rethink that window, a grown adult who can afford the AS is usually middle aged and not as flexible as one use be. Perhaps in bold letters add a note saying to put a stool on the ground and a huge soft towel to protect the inside of your leg before exiting the rig.

The door did open from the out side by pulling the latch but not the inside. Anyone been through this nightmare? The rig is in the shop and waiting for the warranty work to be done.

Was there something I could have done to release the lock from the inside that I missed? If anything you might wanna look at the emergency window and see how you might get out. Wish I would have thought about it before needing it.
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Old 03-31-2019, 11:41 AM   #2
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2013 27' FB Eddie Bauer
Spearfish , South Dakota
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I can't say about the door latch issues, but I have found that even locked from the outside, my inside door handle for the rear hatch on my EB opens. Just tried it pounding keyboard, really fresh info, , ,
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Old 03-31-2019, 11:52 AM   #3
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2012 27' Flying Cloud
W , New England
Join Date: Oct 2012
Posts: 7,402
Sorry to hear this.

First - there are many threads here about this problem both being locked out of and inside the trailer. The two search links below will take you to too many threads to search for this...but some have solutions in them which seem great - but no root cause fix from AS. Which is a frustrating nuisance that could be much more serious.

https://www.google.com/search?q=airf...&bih=628&dpr=2

https://www.google.com/search?q=airf...&client=safari

Also - as a beyond middle aged guy with beyond middle range weight - the idea of making it out that window - throwing the 70# bloodhound out first was not a comforting thought. I had the factory install a door in its place. You can read about that here: http://www.airforums.com/forums/f453...od-149123.html

Good luck!
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Old 04-01-2019, 11:22 AM   #4
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Quote:
Originally Posted by Lucy Goosy View Post
The ordeal is over, we survived but wondering if anyone else has had this problem.

While out on a camping trip we became locked inside the TB. The lock above the dead bolt became possessed by a gremlin that cramped down on the lock and would not release. I decided I would go out the rear hatch until I realized I had locked the rear hatch (on the outside) so could not open the door from the inside.

Feeling trapped I remembered I have access to tools under the perfectly made bed. After crawling down into the hole, finding the tool box I started attacking the lock by removing the screws to where the lock was. The "C clamp" looking grip on my door seemed to laugh at me as I tried to get it to release. Finely feeling inadequate in my ability to handle anything I decided the best thing to do was crawl out the emergency window.

My comment to AS is that while fitting out that window, one leg at a time and trying to find the ground, hanging, raking my leg over that ledge was very painful. Might wanna rethink that window, a grown adult who can afford the AS is usually middle aged and not as flexible as one use be. Perhaps in bold letters add a note saying to put a stool on the ground and a huge soft towel to protect the inside of your leg before exiting the rig.

The door did open from the out side by pulling the latch but not the inside. Anyone been through this nightmare? The rig is in the shop and waiting for the warranty work to be done.

Was there something I could have done to release the lock from the inside that I missed? If anything you might wanna look at the emergency window and see how you might get out. Wish I would have thought about it before needing it.
Hi Lucy Goosy,*

We're very sorry to hear that this happened. We know it's in the shop now, but please don't ever hesitate to reach out for assistance.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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