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09-02-2011, 02:15 PM
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#1
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1 Rivet Member
1993 25' Excella
Amarillo
, Texas
Join Date: Jun 2010
Posts: 10
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Explore USA RV in Fort Worth
anyone ever use these people for repairs?
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09-02-2011, 02:39 PM
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#2
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Moderator
2017 26' Flying Cloud
Alamo Heights
, Texas
Join Date: Aug 2006
Posts: 8,536
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Though they weren't named specifically, I believe a forums member had a recent unhappy interaction with them on a warranty repair (leaky window.) I've called for a couple of old-school parts for my Argosy and they weren't able to help me, but I have no direct experience with their service department.
__________________
— David
Zero Gravitas — 2017 Flying Cloud 26U | WBCCI# 15566
He has all of the virtues I dislike and none of the vices I admire. — Sir Winston Churchill
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09-02-2011, 02:46 PM
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#3
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Addicted
1971 27' Overlander
Currently In: Skowhegan
, ME
Join Date: Jul 2010
Posts: 703
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We almost used them for a replacement air conditioner, but instead went up to Springfield Missouri to the dealer there -- I just didn't get the warm and fuzzies from them, but I don't have any direct experience either.
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09-02-2011, 03:15 PM
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#4
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2 Rivet Member
2002 27' Safari
College Station
, Texas
Join Date: Oct 2009
Posts: 62
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__________________
Mike & Diane
"The written word will soon disappear, and we'll no longer be able to read good prose like we used to could." - James Thurber
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09-02-2011, 03:23 PM
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#5
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Moderator
2017 26' Flying Cloud
Alamo Heights
, Texas
Join Date: Aug 2006
Posts: 8,536
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Quote:
Originally Posted by mddsmith
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And re-reading it, I see that ExploreUSA *was* mentioned by name, but I missed it (and asked later in the thread if it was the one.)
__________________
— David
Zero Gravitas — 2017 Flying Cloud 26U | WBCCI# 15566
He has all of the virtues I dislike and none of the vices I admire. — Sir Winston Churchill
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09-02-2011, 03:34 PM
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#6
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Rivet Master
1999 34' Excella
Joshua
, Texas
Join Date: Apr 2002
Posts: 548
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Give Paul Mayeux a call...817-919-3651 is his cell....he does a lot of work on Airstreams and is certified by the factory....tell him Dwight sent you....
__________________
History doesn't repeat itself, people do!
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09-22-2011, 01:50 PM
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#7
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2 Rivet Member
2010 31' Classic
Keller
, Texas
Join Date: Apr 2010
Posts: 76
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We bought our AS at Explore and didn't like the transaction, so we didn't want to take the chance on the service dept. They act like they don't care too much about you. so we drive to Buda, Texas and take it Camper Clinic (per advice from others on this website) and they are fantastic!
__________________
Eric & Lisa
2010 31 Classic
2011 Ford F250 4x4 CC
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09-22-2011, 02:32 PM
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#8
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1 Rivet Member
2012 25' FB Eddie Bauer
Join Date: Sep 2011
Posts: 12
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North Dallas Rv is the best place to go in this
area. Even the Airstream Rep told me last
Sat if they do any work for you it will be very
well done.
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09-22-2011, 06:19 PM
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#9
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New Member
1987 34' Excella
Jacksonville
, Florida
Join Date: Nov 2008
Posts: 3
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Airstream Repairs
We had Explore RV do repairs to our 87 Airstream. We are VERY pleased with the workmanship. They scheduled the work to take 5 days and had our rig ready in 4 days. We could not be happier with the work, the service, and the friendliness of the staff. The estimate for repairs was about $3400 and the final price was right on target. Very pleased with them and would use them in the future.
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09-22-2011, 06:33 PM
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#10
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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Quote:
Originally Posted by GerryH
North Dallas Rv is the best place to go in this
area. Even the Airstream Rep told me last
Sat if they do any work for you it will be very
well done.
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The place is a dump!
Have you ever been there? Or, had any dealings with them?
__________________
"There’s two kinds of people, them goin’ somewhere and them goin’ nowhere. And’s that what’s true". -Ben Rumson
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09-22-2011, 06:42 PM
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#11
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3 Rivet Member
1977 23' Safari
Commerce
, Texas
Join Date: Jul 2010
Posts: 155
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The PO of our Safari had nearly all the work on our AS done at North Dallas RV (for years) and highly recommended them to us. We haven't had any repairs that we couldn't handle ourselves so no personal experience there yet.
__________________
Janet & Jim
"You can buy a cheaper burger, but then you gotta eat it." Texas Burger
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09-23-2011, 03:41 AM
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#12
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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Quote:
Originally Posted by Richard34
We had Explore RV do repairs to our 87 Airstream. We are VERY pleased with the workmanship. They scheduled the work to take 5 days and had our rig ready in 4 days. We could not be happier with the work, the service, and the friendliness of the staff. The estimate for repairs was about $3400 and the final price was right on target. Very pleased with them and would use them in the future.
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You forgot to mention which facility you had the work completed. There are several of them listed as Airstream sales and service.
__________________
"There’s two kinds of people, them goin’ somewhere and them goin’ nowhere. And’s that what’s true". -Ben Rumson
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10-26-2011, 11:03 AM
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#13
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Rivet Master
2006 23' Safari SE
Holly Lake Ranch
, Texas
Join Date: Sep 2010
Posts: 1,794
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We took the Safari up to ExploreUSA in Denton to have new WD hitch installed, interior light replaced, brake controller checked out and was pleased with their service. We had ordered light fixture through them and when we got there it wasn't where it was supposed to be so it took awhile to run it down but they made it right on the bill for us having to wait for them to locate it. At that time, they were not doing any metal repair work because the guy they had had factory trained had quit on them. Haven't been back lately to see if they trained another person, but in the interim despite the outward appearances of North Dallas RV, I only hear great things about their abilities when it comes to the metal work part. Haven't seen much reference to other work they may do.
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