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Old 01-25-2021, 05:52 PM   #1
knight-rider
 
2021 20' Basecamp
Hillsboro , Oregon
Join Date: Jan 2021
Posts: 30
Is there any advantage in getting the AC installed by the Factory (vs dealership)?

Hello friends - my dealership called me today and said someone backed out on their Basecamp 20X offer. It has everything I need except the AC and microwave. My question - if they install AC and microwave, is it exactly same as how Factory would have installed it? The AC unit comes with heat strip and everything. Is there any advantage of having the AC and microwave installed by the factory? The dealership is saying it's exactly same as getting these things installed from the factory. But it'll be great to have a second opinion from the experts on this forum.

My lead time would decrease dramatically if I buy this unit. The current projection is around September/October. But now I can have the unit in March.
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Old 01-25-2021, 06:27 PM   #2
4 Rivet Member
 
2019 22' Sport
Carlsbad , California
Join Date: Nov 2018
Posts: 280
Really tough call. I would stick with the factory install later this year unless there was a significant increase in the discount on the other, enough to cover the install of both items and a discount on top.
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Old 01-25-2021, 06:39 PM   #3
4 Rivet Member
 
2020 23' Flying Cloud
Sebastian , Florida
Join Date: Nov 2019
Posts: 375
If you trust your dealership, and they assure you the parts and warranty are the same as a factory install, I would not have a problem with it. The lower dealer cost for the available unit without those options offsets their shop time - there’s no magic going on here.
The dealer shop does the same work for replacing failed units - they have the experience. I assume there’s no A/C ducting or special wiring to be added, so it should just be a matter of popping out the vent and putting in the A/C. They may even let you have the old vent to augment your garage clutter, if they don’t have a use for it.
As you say, the main advantage is having the trailer for Spring/Summer trips.
Happy travels, whatever you decide!
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Old 01-25-2021, 07:10 PM   #4
knight-rider
 
2021 20' Basecamp
Hillsboro , Oregon
Join Date: Jan 2021
Posts: 30
Thank you both! I'm not paying anything more for the AC as my deal already includes AC. The dealer is willing to reduce the price on Solar by $600. My deal didn't include Solar but the unit has one.

The dealer will cover warranty, just like Factory installed warranty. He said there is no ducting in Basecamp, and wiring is covered as part of labor. My only concern at this point is on the quality of installation, and if I would compromise on any feature by not having the AC installed by the factory.
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Old 01-26-2021, 12:35 PM   #5
SilverFire
 
2007 19' Bambi
EUGENE , OR
Join Date: Jan 2019
Posts: 56
AC Install

Dealer installation makes more sense. Your in WA. The factory is in OH. AC installation no big deal. We have read posts of factory AC installations coming out of BC due to 4 bolt installation failure. If any issues your dealer is closer to remedy too. Any AS dealer with a decent service department is capable of securing and sealing the AC unit securely in place IMO.
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Old 01-26-2021, 01:21 PM   #6
2 Rivet Member
 
2016 Interstate Grand Tour Ext
St Petersburg , Florida
Join Date: Oct 2018
Posts: 44
I agree with Silverfire. This IS NOT OPEN HEART SURGURY. In many cases, the local dealer mechanic is older and had has more experience than the 22 yr old Jackson employee who is poorly supervised and in many cases poorly trained....The Airstream quality issues are not "accidents". The root cause is training and supervision of installation. Further, they are NEVER held accountable for their sloppy installation, because it goes back to the selling dealer for resolution in almost every case.

Get it done locally and save yourself 4,000 miles of round trip driving.
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Old 01-26-2021, 01:58 PM   #7
Rivet Master
 
1988 32' Excella
Robbinsville , New Jersey
Join Date: May 2012
Posts: 1,327
I would expect the wiring to already be installed, this is completely different from adding a second AC.

Ask if the drain line for AC is preinstalled or will be installed, otherwise you might have the condensation water running down the side of your trailer.

I don't know if the Basecamp 20X have a separate thermostat or just go with the one on the AC.

Other then these three possibilities there is not much to an AC install.
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Old 01-28-2021, 10:08 PM   #8
knight-rider
 
2021 20' Basecamp
Hillsboro , Oregon
Join Date: Jan 2021
Posts: 30
Quote:
Originally Posted by Wazbro View Post
I would expect the wiring to already be installed, this is completely different from adding a second AC.

Ask if the drain line for AC is preinstalled or will be installed, otherwise you might have the condensation water running down the side of your trailer.

I don't know if the Basecamp 20X have a separate thermostat or just go with the one on the AC.

Other then these three possibilities there is not much to an AC install.
Thanks Wazbro! Great point on the AC drain line. I called AS tech support and also dealership. Nobody knows if the AC drain line is pre-installed. The dealership said they won't be able to install AC for the factory price ($1200) because they don't know what's wired/ducted/drained and what's not. So we decided to get the unit as-is without AC. I'll figure out how to install. We live in PNW, and we can live without AC for a season, so I have some time figure it out. As others mentioned, it should be doable. But it surprises me that even AS tech team doesn't know if there is a pre-installed drain pipe or I don't know if the person I spoke with was not motivated enough to find out the information!
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Old 01-29-2021, 04:27 AM   #9
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2000 30' Excella
GTA , Ontario
Join Date: Feb 2019
Posts: 410
Quote:
Originally Posted by knight-rider View Post
Thank you both! I'm not paying anything more for the AC as my deal already includes AC. The dealer is willing to reduce the price on Solar by $600. My deal didn't include Solar but the unit has one.

The dealer will cover warranty, just like Factory installed warranty. He said there is no ducting in Basecamp, and wiring is covered as part of labor. My only concern at this point is on the quality of installation, and if I would compromise on any feature by not having the AC installed by the factory.
A qualified Dealer is a qualified Dealer...they would be the same as the factory "service team". if is a big box dealer that has some AS to sell on the side....then maybe not
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