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jump · 01-14-2014, 08:06 PM

2013 30' International Signature ... The samsung tv is going off/on/off/on ... I've un plugged/re plugged ... Checked breaker switch ... And I'm completely baffled.

If anyone has experienced this, I'd appreciate it if you'd let me know how you solved the issue.

overlander63 · 01-14-2014, 08:12 PM

Is it on, then turns off? Then you turn it on, and it turns off?
Have you eliminated the possibility of a neighbor pointing his remote at your trailer, and playing games?
Do you have any kind of surge protector on the tv or trailer?
Has it worked before, and is just now doing this?

overlander63 · 01-14-2014, 08:13 PM

And are you sure you aren't sitting on one of the remotes?

jump · 01-14-2014, 08:24 PM

It has happened at two different rv parks now but outside interference? Not sure one way or another.

It turns off & on repeatedly on its own.

No, we are not sitting on the remote. Yes, I'm sure.

Protagonist · 01-14-2014, 09:16 PM

Never had it happen with a Samsung, but I once had a Sharp Aquos that did the same thing, at home. Turns out the infrared receiver in the television was on the fritz. There was no fix except to replace the television.

It's not likely to be interference from other RVs. An Airstream's aluminum skin will not allow a television remote's signal to pass through, unless they're standing right outside your window and aiming their own Samsung remote at your television through the glass. Which would be kind of a creepy thing for them to do, but I suppose it is remotely (ahem!) possible…

subfan1 · 01-14-2014, 09:53 PM

Our Samsung also turned off and on and the fix for our tv was the black frame on the edge was pulled away and when I snapped it back on it would turn on again. It took me contacting the airstream factory to have my selling dealer replace it under warranty because they wouldn't. It was replaced and we haven't had any problem since.

mefly2 · 01-14-2014, 10:58 PM

Our remotes are IR (not RF); so there is little chance of an extraneous remote outside of your AS triggering your set. Have your dealer let it run out of the AS and inside the shop and replace when it still acts up...before the electronics warranty expires.

If the outlet is not shared with solar (or use a multi plug), plug in a lamp or radio to see if it also cycles on/off with the TV as well.

nti06 · 01-14-2014, 11:55 PM

What you describe sounds like an issue with the power supply in the TV. I dealt with this on a 46 inch Samsung tv after it was damaged by a lightning strike. New power supply fixed it.

overlander63 · 01-15-2014, 05:46 AM

Quote:

Originally Posted by jump

It has happened at two different rv parks now but outside interference? Not sure one way or another.

It turns off & on repeatedly on its own.

No, we are not sitting on the remote. Yes, I'm sure.

Just ruling out the obvious. Yes, an Airstream came in to our shop with the tv turning on and off, and changing channels on its own. The remote was stuck in the dinette cushions, so it can happen.

jump · 01-15-2014, 07:44 AM

If it is the power supply, wouldn't other things be affected also?

I have not noticed any other items acting up.

Jim Clark · 01-15-2014, 02:53 PM

Do you have 2 sets? Our remote controls will turn on and off and change channels on both sets at the same time. You have to be careful when you aim, the ir signal will bounce off the interior.

PharmGeek · 01-15-2014, 03:06 PM

my samsung LCD 46 inch had a similar issue with the power supply...you would just hear it cycle "tick, tick....tick...tick...tick" trying to cut on...but in my case it would not....there were various class action lawsuits with samsung about this and I think other TV's regarding very cheapy capacitors used in the power supply....samsung agreed to repair it and they did and no problems since.

I would call the manufacturer...

Cyquest · 01-15-2014, 08:23 PM

Que the spooky music!

Sent from my LG-E617G using Airstream Forums mobile app

Bruce B · 01-15-2014, 08:37 PM

Our Samsung TV on our Bambi did this after about 6 months. Airstream agreed to replace it after I verified that it wasn't a problem with the 120v supply. As Airstream modifies the TV with RCA line out's and did not have one for us right away, I decided to remove the rear cover and just have a look.
After seeing nothing, I reattached the cover and from that moment everything worked fine.
We got the replacement TV a few weeks later.
Are you still under warranty?
Bruce

Aage · 01-15-2014, 08:45 PM

Creepy and (must be) annoying problem! Here's hoping you find the answer quickly.

Ag&Au · 01-15-2014, 09:15 PM

The Samsung in our 2010 (built in Aug 2009) started doing that last summer (4 years old). Having been an electronics hobbyist since I was young, I said 4 years is a long life for a modern TV being beat up regularly on rough roads. So rather than spending a lot of time and/or money trying to fix it, I replaced it with a new LG TV. It has a bigger screen and better picture quality.

However if your trailer is still under warrantee, I imagine airstream will replace it for you. The quality of TV's put in RVs (including Airstream) probably aren't worth having repaired. (my opinion).

Ken

mefly2 · 01-16-2014, 07:10 AM

Like I said in post #7 ...let the dealer sort it out ....before the electronics warranty is up!

jump · 01-16-2014, 07:30 AM

Thanks for the replies ... I'll take it to the dealer when we get back ... Let them sort it out.

We picked up the trailer in March of last year.

Thanks ya'll

BAB · 01-16-2014, 07:07 PM

When I ordered my 2012 trailer I included the optional Samsung for the BR. The "standard" TV over the dinette is also a Samsung. I finally yanked the BR TV out of the trailer in frustration for the conflicting remote signals. Turn on the TV in the dinette, the BR TV would go on. While in the BR operating the remote, the dinette TV would turn on. Went to COSTCO and bought a same size Vizio, yanked out the Samsung from the BR...and no more issues. (All the Vizio wiring and mount sizes are a direct fit, BTW.) QUESTION? Why didn't anyone at JC figure this out for us? If they did, why didn't they share a solution?

overlander63 · 01-16-2014, 07:16 PM

Airstream is aware of the issue of everything being operated inadvertently by a single remote. That fell under the heading of "it seemed like a good idea at the time". In theory, you could use either remote, whichever one you grabbed first, to operate either tv. Of course, instead of a solution it is a problem.
Eventually, look for a different brand as a second tv, or at least one that can be selected as tv2.