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09-20-2019, 09:13 PM
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#1
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New Member
2016 Interstate Lounge Ext
orange
, California
Join Date: Sep 2019
Posts: 1
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AI Panel Paint Defects
I have experienced paint failure on the Airstream supplied body panels and would like to know how others have addressed this and how effective the solutions have been. If you were lucky to get Airstream to replace, did they supply panels and installation? Were the new panels any better? If you repainted, are you happy with the results and did the respray help. It seems that this issue comes up from time to time going as far back as 2007 or before. Honestly, wouldn't you expect the paint on these panels to last as long as the MB paint? If the vehicle is kept clean and waxed, there is no reason to expect that the Airstream panels shouldn't be expected to last more than a few years.
I am interested to see how extensive this problem might be and what Airstream has done about it. Feel free to send a PM if you do not want to post publicly.
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12-01-2019, 12:13 PM
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#2
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1 Rivet Member
2009 22' Interstate
Hillsdale
, California
Join Date: Nov 2019
Posts: 5
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Hello...
I think we are experiencing the SAME failure(s), but I wanted to clarify a bit.
Are you talking about the plasticized panels added (or color keyed?) by Airstream/Thor?
Ours are chalky, blotchy, faded and appear horrible, especially in the rear section of the exterior of the van.
We have other Sprinter vans and have NEVER had this problem -- even on vans kept in much harsher environments, with many more miles.
I'll try to post some photos of ours if you're experiencing similar. (Photos?)
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12-01-2019, 01:29 PM
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#3
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1 Rivet Member
2016 Interstate Grand Tour Ext
Orland Park
, Illinois
Join Date: Apr 2017
Posts: 6
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paint fading
I 'm having the same problem with the plastic panels the look like they are20 years old on my 2016. The sprinter paint is fine with just a few nicks from driving The Dempster Highway to the Arctic ocean.
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12-02-2019, 04:07 AM
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#4
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1 Rivet Member
2015 Interstate Ext. Coach
Baton Rouge
, Louisiana
Join Date: Mar 2014
Posts: 12
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Same here in the plastic body side molding panels - silver paint didn’t hold up very well on my 2015 AI - Lounge
__________________
2015 AI Ext
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12-02-2019, 05:21 AM
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#5
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Rivet Master
2013 Interstate Coach
Townsend
, Tennessee
Join Date: Nov 2013
Posts: 749
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My 2013 has the same problem. I plan to have them repainted as soon as I find a good shop.
__________________
FMCA # 436814
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12-03-2019, 11:10 AM
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#6
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1 Rivet Member
2009 22' Interstate
Hillsdale
, California
Join Date: Nov 2019
Posts: 5
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Airstream Thor Body Paint Defects : Examples
EXAMPLES:
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12-03-2019, 01:20 PM
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#7
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2 Rivet Member
2016 Interstate Grand Tour Ext
Lady Lake
, Florida
Join Date: Sep 2016
Posts: 74
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Quote:
Originally Posted by PaintWoes
I have experienced paint failure on the Airstream supplied body panels and would like to know how others have addressed this and how effective the solutions have been. If you were lucky to get Airstream to replace, did they supply panels and installation? Were the new panels any better? If you repainted, are you happy with the results and did the respray help. It seems that this issue comes up from time to time going as far back as 2007 or before. Honestly, wouldn't you expect the paint on these panels to last as long as the MB paint? If the vehicle is kept clean and waxed, there is no reason to expect that the Airstream panels shouldn't be expected to last more than a few years.
I am interested to see how extensive this problem might be and what Airstream has done about it. Feel free to send a PM if you do not want to post publicly.
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We had the same issue on our 2016 Grand Tour. In the winter of 2018 North Trail RV painted all the plastic trim on the lower portion of the Interstate under warranty. The service manager said they had painted a number of Interstates with the same problem.
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12-03-2019, 08:25 PM
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#8
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3 Rivet Member
2023 Interstate 19
Colorado Springs
, Colorado
Join Date: Nov 2017
Posts: 164
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Quote:
Originally Posted by M and R
We had the same issue on our 2016 Grand Tour. In the winter of 2018 North Trail RV painted all the plastic trim on the lower portion of the Interstate under warranty. The service manager said they had painted a number of Interstates with the same problem.
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Thanks for the input. Airstream has declined to cover this defect under warranty on my coach. I have had them repainted at significant expense. If others have had this failure please keep updating the thread. Perhaps there is enough of a problem for them to issue a recall or service bulletin to correct the problem.
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03-06-2020, 01:29 PM
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#9
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1 Rivet Member
2016 Interstate Grand Tour Ext
Orland Park
, Illinois
Join Date: Apr 2017
Posts: 6
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paint failure fixed
I just used Carfidant scratch and swirl remover and it looks like new. I purchased it thru Amazon and sold by Confidant $28.97 with shipping. I was all set to get a new paint job $$$$.
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03-07-2020, 09:20 AM
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#10
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1 Rivet Member
2016 Interstate Grand Tour Ext
Orland Park
, Illinois
Join Date: Apr 2017
Posts: 6
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paint failure fixed not
Sorry about yesterday's post, sunshine this morning shows fine scratching on all plastic panels. I guess a repaint is the only solution.
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03-30-2021, 04:09 PM
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#11
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New Member
2017 Interstate Lounge Ext
Canton
, Oh
Join Date: Mar 2021
Posts: 3
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I have had the same paint failure on my 2017 interstate, started in 2020.
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03-30-2021, 07:45 PM
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#12
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New Member
2017 Interstate Lounge Ext
Canton
, Oh
Join Date: Mar 2021
Posts: 3
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I have the same plastic problem with paint on my 2017 interstate. Airstream must know about it do they know how I can fix the problem ?
Help !
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03-30-2021, 10:19 PM
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#13
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Living Riveted since 2013
2016 Interstate Lounge Ext
Green Cove Springs
, Florida
Join Date: Dec 2013
Posts: 8,210
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Any good auto body / paint shop with a high enough ceiling to accommodate our Sprinters should be able to fix it right up and have it looking like new again. Doing the same is also on our list for our 2016 unit.
__________________
Rocinante Piccolo is our new-to-us 2016 Interstate Lounge 3500 EXT
(Named for John Steinbeck's camper from "Travels With Charley")
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03-31-2021, 06:46 AM
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#14
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3 Rivet Member
2023 Interstate 19
Colorado Springs
, Colorado
Join Date: Nov 2017
Posts: 164
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Quote:
Originally Posted by Rocinante
Any good auto body / paint shop with a high enough ceiling to accommodate our Sprinters should be able to fix it right up and have it looking like new again. Doing the same is also on our list for our 2016 unit.
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Yes, painting is the ONLY solution. Mercedes fix some minor corrosion on my 2015 chassis (2016) Interstate, around the windshield after it was discovered when the glass was replaced. Kudos to MB for covering paint defects more than five years after. Only wish Airstream would live up to that after two years. Will certainly take this into consideration when we purchase another motor home. AS are you listening?
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03-31-2021, 08:39 AM
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#15
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Living Riveted since 2013
2016 Interstate Lounge Ext
Green Cove Springs
, Florida
Join Date: Dec 2013
Posts: 8,210
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AI Panel Paint Defects
We of course also wish they'd cover this, but they won't because we're outside the warranty. Is the AS warranty on Interstates still two years, or is it now three? I think it's three in their trailers now.
Still, it could be worse. Winnebago warranty, for example is one year, one owner. If you buy a two month old Winnie used, you get no Winnie warranty. "No soup for you!"
__________________
Rocinante Piccolo is our new-to-us 2016 Interstate Lounge 3500 EXT
(Named for John Steinbeck's camper from "Travels With Charley")
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03-31-2021, 05:08 PM
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#16
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2 Rivet Member
2014 Interstate Ext. Coach
Evans
, GA
Join Date: Jan 2021
Posts: 24
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We just took ownership of a 2014.5 which had 15K miles and spent time in a climate controlled windowless garage. Our plastic is as new as it probably was in the showroom. It will be months before our garage is done and Im monitoring the paint as Ive heard about this problem already. Unfortunately, waxes an sealants dont have enough to them to offer true UV protection...
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03-31-2021, 05:34 PM
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#17
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Living Riveted since 2013
2016 Interstate Lounge Ext
Green Cove Springs
, Florida
Join Date: Dec 2013
Posts: 8,210
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Quote:
Originally Posted by GAAirstreamr
We just took ownership of a 2014.5 which had 15K miles and spent time in a climate controlled windowless garage. Our plastic is as new as it probably was in the showroom. It will be months before our garage is done and Im monitoring the paint as Ive heard about this problem already. Unfortunately, waxes an sealants dont have enough to them to offer true UV protection...
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Sounds like a sweet find, congratulations! Here's hoping that paint lasts for you.
__________________
Rocinante Piccolo is our new-to-us 2016 Interstate Lounge 3500 EXT
(Named for John Steinbeck's camper from "Travels With Charley")
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