When I first tried to put the awning up on my new trailer, I found that the "L" at the end of the awning rod was only about 1/4" long. The red plastic cover disintegrated right away since there was no metal inside of it. There was barely enough "L" to unlock the travel lock and just enough to turn the wheels although it kept slipping out. I called Zip-Dee and 4 days later received a new rod by UPS.
John W. Irwin
2005 Classic 28 "Sabre-Dog III"
2013 Silverado 2500HD Duramax/Allison LTZ
WBCCI #9632, TAC TX-10
I will have to also thank the nice gal at zip-dee who sent me the hold-down wheel and shaft for my who-knows-how-old awning on my '72 OL- FREE ! Is that any way to run a business?? Yes- and thankyou also for the instructions on how to remove awning from tube- you are the BEST!!-tim