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Old 02-11-2009, 08:31 PM   #57
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Unhappy Q/C if any

i kind have to agree with Rockstar but i also agree with everyone else as well.
I like my A/S very much but after i bought it and started working on it i was very disappointed.
yes my trailer is 19 years old but that means all the wood and aluminum shavings have been in my trailer for 19 years as well.
whats bad is that i have a lot of the same problems that some of the people on here with trailers built here in the last few years (3-5) are having.
so this tells me that ether once you have a job at the A/S factory you have your job until you die no matter how bad you preform your job, Or this is the way A/S is training there new employee's on how to manufacture there product ether way its sad.
I would like to have a newer and a little bit smaller A/S but its almost to the point were i would rather by a new truck and completely gut my trailer, and fix it up how i want it that way if something goes wrong aim to blame.

what about A/S employee's? are there any on here that could give us some insight on the company and its inner workings?
is it management at any level that's to blame for No Q/C or is it the assembly workers not heaving enough pride in the product they build or the guts to say something to there Foreman or manager?
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Old 02-11-2009, 08:36 PM   #58
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I don't mean to rain on your parade, but I believe that it speaks to our changing society, as much as anything. We live in a 'throw away' society today and quality products of all kinds are in ever shorter supply. I've been skulking around in the shadows, reading every post that comes down the pipe, for almost two years now, trying to convince myself that I should sell my 30 year old SOB and buy an A/S. I'm not yet convinced!

I do not want to own a disposable trailer...
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Old 02-11-2009, 08:41 PM   #59
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Angry

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Originally Posted by zigzagguzzi View Post
Lots of people telling others what to do, misery loves company. Except for the corrosion issue most of these problems should have been corrected by the selling dealer, mountains out of molehills. jim

Hey everybody I think one of the Airstream Factory reps are reading these posts... Hey Zigzag - no offense, but put the blunt down and pay attention to what the masses are saying. This is a mountain.

We are the ones towing Airstream's reputation around the country. People (buyers) pay more attention to an Airstream owner, than an Airstream salesman.
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Old 02-11-2009, 08:55 PM   #60
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are you sure they know how to read?
most rep's i have ever met seem like over paid twits
that care more about there pay check then the customers
which tells me they have forgotten were there paycheck comes from.
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Old 02-11-2009, 09:03 PM   #61
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Mercedes builds what? Quality cars for a high price right?

Airstream builds what? Quality trailers plus for a high price right? That is the claim to fame.

What would happen to Mercedes if they had the same quality control problems as Airstream? Corrosion, leaks, poor sloppy workmanship, unresponsive company...

An airstream trailer can be bought new for about the same price as a new Mercedes Benz. Forgive the automotive analogy... But What the hell, a whole lot more goes into making a Merc. than an AS trailer. Complicated propulsion systems, suspension, electronics, interior and exterior. Let me tell you... A trailer has the basics... Fridge, stove, B-room, plumbing, bedding, cabinets. Believe me I know, I have taken one apart and put it back together. I know how simple the systems are and just how easy it would be to make them better. I wouldn't even try that with a Mercedes becasue I know they are made the best they could be... Their standeards are high and quality is un compromising.

It seems to me they have a similar reputation and price range as an Airstream. People have a right to expect them to be made of lasting quality.

What do I know I'm just a dumb copper from California.
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Old 02-11-2009, 09:10 PM   #62
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Speaking about rivet shavings, ect.

During my 67 restoration, I found the same.

Also, I have seen less than acceptable construction methods.
Different things here and there.

The 60's, I thought were the good years.
I still like it and do not have buyers remorse.

I wonder if the 50-60's "original owners" commented on QC like we do today?
Was there high QC in the 50-60's?

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Old 02-11-2009, 09:38 PM   #63
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During the past half dozen years I took the Airstream factory tour at least a half dozen times.

Some changes and improvements in manufacturing were obvious over this time period, but one thing that I observed on my last tour said volumes about Airstream managements' attitude toward quality.

As we passed along the row of Airstream trailers that were nearing their final finish, several employees were working on one of these trailers. It's door and at least one of it's windows were open.

One of these workers apparently needed to use an air impact wrench inside the trailer. Rather than taking the wrench with him through the door, or pass it through the open window, he threw it in through the window opening and let it bounce, heavily, off the vinly floor - or off whatever else it may have happened to have bounced off when it hit.

Actions like that speak volumes.
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Old 02-11-2009, 10:28 PM   #64
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Quote:
Originally Posted by Pepsi View Post
Mercedes builds what? Quality cars for a high price right?

Airstream builds what? Quality trailers plus for a high price right? That is the claim to fame.

What would happen to Mercedes if they had the same quality control problems as Airstream? Corrosion, leaks, poor sloppy workmanship, unresponsive company...

An airstream trailer can be bought new for about the same price as a new Mercedes Benz. Forgive the automotive analogy... But What the hell, a whole lot more goes into making a Merc. than an AS trailer. Complicated propulsion systems, suspension, electronics, interior and exterior. Let me tell you... A trailer has the basics... Fridge, stove, B-room, plumbing, bedding, cabinets. Believe me I know, I have taken one apart and put it back together. I know how simple the systems are and just how easy it would be to make them better. I wouldn't even try that with a Mercedes becasue I know they are made the best they could be... Their standeards are high and quality is un compromising.

It seems to me they have a similar reputation and price range as an Airstream. People have a right to expect them to be made of lasting quality.

What do I know I'm just a dumb copper from California.
Mercedes Benz has gone through a rough period too. At one point consumer reports could not recommend any of their models. Reports showed that we (i am a service manager) had 146 problems per 100 cars in a 90 day period. Thats alot of return visits to the dealer before the first service is due. Customers were justifiably upset. Profits before quality. Then a new commitment by the company in 2005 to be back in the top 3 according to JDPowers. In our dark days of 03' and im sure there are folks reading this that owned these cars during this time, we were listed as #22 in initial quality. Right down at the bottom with Jeep and Kia. So why all this background? We are now #2 striving to be #1 and with the current product the star will shine again. And its mostly due to listening to the people who spent their hard earned dollars on the product. Once they had the arrogance to say they were the best regardless of what the customers said and now they let the customers speak and reflect their opinions through JD Powers surveys. Airstream and the rest of the RV industry, whats left of it, need to follow suit. Whats measured will be improved. If you dont measure it then who cares. Why is the RV industry not tied to this as the auto industry is? They are asking all the money and you can compare to various price points? Airstream better do what MB did and let go of the arrogance as they are just better because of the name and listen to the people. I've seen it played through and know it stands the test of time and wish it for airstream to get it together.. one mans opinion.

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Old 02-11-2009, 10:48 PM   #65
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I will say that I was quite disappointed in the quality of Airstreams when I went to a dealership in 2003....It really broke my heart...I noticed that the AS has become more 'boxy' and the interior does not seem to have the 'high end quality' that AS has built it's reputation on. The interior has vinyl on the walls that have 'gaps' as well as 'kinks' and I noticed the smell of formaldehyde so strongly that it burned my eyes--then again--I DO have allergies! The CCD seems to be the vision of what AS has always deemed to be--unique...Although I do not have the finances to own such a fine and beautiful CCD, I do have my 1974 Sovereign, and I can testify as to the quality and uniqueness to inwhich it was designed and built for it's era. All of the interior and exterior was built to last--but alas, after all of these years, it now needs renovation---then again---most SOB's NEVER LAST THIS LONG AND AS STILL HAS VINTAGE AS OWNERS 'TRADING' PARTS!!! AS needs to look at what their repuatation was built upon, especially during these hard economic times when consumers that have the luxury to purchase a vehicle for recreation....What would Wally think????
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Old 02-11-2009, 11:10 PM   #66
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"is it management at any level that's to blame for No Q/C or is it the assembly workers not heaving enough pride in the product they build or the guts to say something to there Foreman or manager?"

In the end it's always management. They are responsible for setting the standards and seeing they are adhered to.That's what management means.

I'm sure there are plenty of employees who want to do a good job and who have ideas that would allow them to do their jobs better, faster and cheaper - if management would only listen. I've never worked in a factory where there weren't.

I'm sure there are also goons who sabotage their own jobs every day and laugh about it over a beer every night.

If management doesn't do their job neither will anyone else. You don't learn how to run a factory at Harvard. One good experienced foreman is worth a dozen MBAs when it comes to keeping a factory going and turning out good products on time and within budget.
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Old 02-11-2009, 11:50 PM   #67
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We have been seriously looking at Airstream for almost three years now as retirement nears. I have crawled under, over, around and through every one I can find. I have made myself a pest at more than one AS dealer. I have embarrased myself and a few unsuspecting Airstream owners I have ran into, although to be honest most AS owners are more than willing to let me look over their trailers as are most RV enthusiats. Then my 81 year old uncle shows up from Colorado with His 29 year old Holiday Rambler. He knows I want an AS so bad I can taste it. He starts in about the Quality of HIS Holiday Rambler and how trouble free it has been in the 29 years HE has owned it. Everything in it is original except the Hot water heater. IT ALL WORKS and the cabinets are still sound and it don't leak. NOW, mind you He takes exceptional care of it. Stores it in a barn but also travels exstensively year after year. He put new wheel bearings in it twice. He says it has well over a hundred thousand miles on it AND its still a solid trailer. So don't tell me ONLY airstreams last. I think the biggest reason AS last is owners take more pride and treat their trailers with a HARLEY like attitude.

I have changed my focus as of late to other models...also crawling over then with a fine tooth comb. GUESS WHAT.....There are brands out there TODAY with much better fit and finish, cabinets that put Airstreams to shame. With wireing and plumbing the actually looks like someone cared when it was assembled. Unlike the mess I see in the new Airstreams. Other than the COOL FACTOR of a new Airstream I cannot justify paying over twice as much for a trailer that has less features and poorer assembley than "some" other new SOB's. It hurts to know the truth. Yes there is junk out there in some SOB's.....so don't come back with that one. But let me tell you....other than haveing a cool aluminum shell that LEAKS Airstream has lost my business. The only way I would buy AS is an older model. Sorry but thats the way I see it and I think I know construction quality when I see it.
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Old 02-12-2009, 12:02 AM   #68
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Hey, I AGREE with you totally!!! Thanks for your honesty...I really appreciate your uncle as he knows quality when he sees it...Too bad AS has seemed to have 'lost' it's vision....Perhaps ANDY should oversee AS production!! He could be our GURU!!
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Old 02-12-2009, 12:24 AM   #69
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Holiday Rambler IMHO has always been the best square trailer.
Riveted skin to an aluminum frame with Mor-Ryde suspension.
Heavy and Boxy.

Imperials from the early to mid 80's were sweet.

HR also had ASCS as an option.
( Automatic Stabilization Control System)

Sample Imperial below.
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Old 02-12-2009, 03:46 AM   #70
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I have a Mercedes Benz Airstream, an Interstate, And i have had many more problems with the MB part than the AS part. zz
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