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Old 01-18-2012, 10:52 PM   #1
2 Rivet Member
1974 27' Overlander
Twisp , Washington
Join Date: Apr 2010
Posts: 73
Thanks and an atta boy (girl)...

To Inland RV and Lisa. Ordered a fair amount of stuff last Friday, with a request for expedited shipping on one item. Not only was Lisa a lot of fun to deal with, but she must have taken off running as soon as I hung up, so that the item could go out on Friday. I got it Tuesday. In this day and age of "the customer is always WRONG" and "we don't care, we don't have to", it's very refreshing to deal with a company that still cares about customer service. My thanks, and I look forward to doing more business with these folks again, soon. Later.


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Old 01-19-2012, 12:42 AM   #2
4 Rivet Member
withidl's Avatar
2002 31' Classic
Houston , Texas
Join Date: Oct 2004
Posts: 440
Images: 1
Just to keep the vendor humble, it must be remembered that just one "Aw-S**t" erases 100 "Atta-Boys (Girls)".

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Old 01-19-2012, 05:16 AM   #3

2003 25' Classic
Zanadude Nebula , WNY
Join Date: Jun 2007
Posts: 10,802
Images: 1
Thumbs up

Inland Andy's enterprise is one of the best.

An example for others to follow...

AF #1

"Sticks & stones can break your bones...and hail will dent your Airstream"

So when is this..."old enough to know better" supposed to kick in?
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Old 01-19-2012, 05:20 AM   #4
2 Rivet Member
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1980 31' Excella II
Springfield , Illinois
Join Date: Mar 2010
Posts: 56
I agree on the "Atta Girl". Checked on shipment of my axles and within an hour knew when they were shipping. Have had nothing short of great service with Andy and his crew.
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Old 01-19-2012, 10:51 AM   #5
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Inland RV Center, In's Avatar
Corona , California
Join Date: Feb 2002
Posts: 16,501
Images: 1
Originally Posted by withidl View Post
Just to keep the vendor humble, it must be remembered that just one "Aw-S**t" erases 100 "Atta-Boys (Girls)".
There is a new formula.

The one AW#### that is a 100, is reduced by the number of years with Airstream.

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Old 01-20-2012, 02:52 AM   #6
2 Rivet Member
1969 18' Caravel
Jensen Beach , Florida
Join Date: Nov 2011
Posts: 32
Three Cheers for Lisa

Yep, Lisa is fantastic. I've talked to her three or four times and every time she was helpful, upbeat, and an absolute pleasure to deal with. That reminds me, I have to call about my axle,,,,

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