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Old 05-03-2007, 02:45 PM   #127
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Hey Devo, W-falia, Twink et el,

As bad as this looks, I need to point out that I posted 10 pictures, my problems are really only bad in seven places.

The tail lights look bad, but that is because of an odd pitting situation on the plastic suround on the LED. These look simple enough to replace, a few phillips head screws and some (courtesy) replacemnts from Jackson Center. There is a little filform on the metal flange that the tailight frames are mounted on as you can see.

The grab handle is another matter. I think AS installs those before the interior skin is installed making it imposible to replace unless the interior by the door is peeled back. The hinges have the same issue. On both the handle and the hinges, I can actually see places where the "coating" is peeling away from the metal.

In the picture of the rivet and "Thor", above the rivet are smudges of road dirt and not scratches.

The license plate light shroud is crap. But that also looks pretty easy to replace, assuming minimal electrical work, or easy elctrical connections.

I'm trying to think of how I will approach Paul Sherry (dealer) and AS on all this, but the more I write, the more pissed I get. I had to take alot of pictures to spend around 35K on this.

Maybe placing about a pound of pot in the toilet, lighting it, and inhaling from the end of my sewer hose will make me feel better.....

A Corsendonk and Dellerium Tremmens will do the trick too, and that's legal.

Jonathan
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Old 05-03-2007, 04:48 PM   #128
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Unhappy Looking at other brands again....

Thanks for all your posts, I just found and this forum and this is my first post. I've been planning on buying a new 28 ft CCD for almost a year. I like AS mainly because the way they look. I've been less than impressed with the other brand's "white boxes on wheels", now I'm thinking maybe a much cheaper WBOW would be a better and less painful alternative. Even if all RV's have issues, Airstreams are at least 50% more expensive than other brands... I would exspect they would be all about customer service. If the factory does read these threads, then I hope they notice at least one would-be buyer, who's postponed his purchase and is now looking at other brands. Thanks again for all the great information, I will let you guys know what I do end up with... AS or the dreaded WBOW.
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Old 05-03-2007, 06:25 PM   #129
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a least we have some humor here

Quote:
Originally Posted by crazylev
Maybe placing about a pound of pot in the toilet, lighting it, and inhaling from the end of my sewer hose will make me feel better.....
You crack me up -jd.
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Old 05-03-2007, 06:44 PM   #130
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Problems

You are right about that Crazylev.The things you are posting can be fixed.Except for certain things but we all know this.It is fustrating that we have to go thru this but I am Just rolling with the punches.I am in the process of fixing some things but these are minor fixes luckily.
Rockman321...Airstreams are a great thing to get if one can afford one.Yes they do have there problems but if you own a car or house you will do just about as much maintnance on those as you will the Airstream in time.One hing I can guarentee is and I think a bunch of others will is that you get what you pay for and an Airstream I believe is worth its weight for sure.



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Old 05-03-2007, 06:51 PM   #131
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A couple of things.

I think that repair or replace of anything is to hasty at this point. A more wise move would be to isolate the why this problem is happening and fix it. It has to have something to do with the process/manufacture of the material. I think laminating another piece of skin over existing is a band aid. I have a feeling that all of us who have this issue are not going get a whole new shell, hinges, whatever. The issue needs to be acknowledged and then solved.

When a company is doing well, has back orders for months, and is able to get top dollar for their product, there is no reason for them to really have to "listen" to anyone. Keep the machine plugging away. As everyone knows, AS is owned by Thor, and Thor is publicly traded/owned. If the shareholders know of disatisfaction with the invested company, that might change things a bit.

I'm jumping way ahead off myself. Tommorow I will place my first call to my dealer, explain the situation, and directing them to here for more info if need be.

My next plan will be to contact AS, which I have a feeling the dealer will tell me to do anyway.

Jonathan
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Old 05-03-2007, 07:08 PM   #132
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Airstream

Yes...I think it will be long time before Airstream fixes this problem.I can see it being a process being that they have to go thru the other company(ies)to find a solution for a better fix with the clearcoat issue.
I am pretty sure Airstream is reading this as we all post on here.
It just seems to me that the clearcoating is just a tad to thin.
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Old 05-03-2007, 07:29 PM   #133
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We're at a WBCCI rally right now, and a dealer has brought three brand new units to show. All three - a 27' FB Classic, an Ocean Breeze International, and a Safari LS - have filiform corrosion on the skin. The front middle segments on the International and the Safari are awful - they have corrosion for virtually the entire length of the edge of the segment with the occasional 1/8"-1/4" gap without corrosion. The Classic isn't quite as bad, but I wasn't able to look at them closely with the dogs in tow. But even on a cold, rainy, nearly-dark evening, the telltale white corrosion was plain to see.
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Old 05-03-2007, 08:17 PM   #134
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unbelievable

Three brand new units that I'm sure he/she is trying to sell and they are already showing corrosion. Unbelievable. Jonathan, you got a spare pound????
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Old 05-04-2007, 04:35 PM   #135
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Let's not overreact

While I donít like the corrosion on my unit, I really donít think there is a serious problem here that is unique to an Airstream, and canít be fixed or prevented. Airstream is offering to ďmake it goodĒ for us and we are in process of negotiating that.

Perhaps we are all overacting a little here and driving away potential new members of our great club. On our trip out last weekend, I noticed one small thread on one of my wheels too, but Patís Ford Focus has aluminum wheels and there is some on those two. When I look under my new truck, there are some small rust spots at the edges of the frame members. Everything comes with some potential to oxidize at some location, you just have to know how to control it and ďget it done.Ē

We bought an Airstream for the American Icon status and for the quality. So far, we are very impressed with the overall quality and how it tows and tracks behind the truck. These are the reasons we chose Airstream over an SOB WBOW. We owned one of those, and had significant problems from the start. Eventually the walls dry rotted away from leaks. Did you ever notice that there are no vintage SOB clubs out there? I probably wonít own it then, but 25 years from now I expect my 23í Safari will be in the VAC. My SOB was probably turned into sawdust and beer cans.

The few problems we have had (most of which I fixed myself) are minor. We have had no leaks in our Airstream and have been in some very hard rains. Airstream is going to fix the corrosion under warranty, and Iím going to care for it after that and prevent it from reoccurring.

Sure, we could have paid far less for an SOB of the same size, and some people who know the price of SOBs are a little taken back when they hear the Airstream price. Then they come aboard and are impressed with what they see.

Letís turn this thread into what to do about the problems and not a rant against Airstream quality. I donít want to see anyone turn away from the brand because a few of us have some issues that (at least from my perspective) arenít really apparent except on close inspection.

Randy
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Old 05-04-2007, 05:08 PM   #136
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It appears that this is an issue ALL of could/will be facing.

If that's the case, then what can be done about it?

Should we load up on ACF-50?

Would a polymer based wax be better than Walbernize to prevent/minimize it?

Should we avoid pressure washers (I do anyway) when cleaning?

Maybe we should start a thread that addresses how to treat and prevent filiform corrosion.
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Old 05-04-2007, 05:19 PM   #137
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For those looking to buy

Quote:
Originally Posted by rgodfrey
Letís turn this thread into what to do about the problems and not a rant against Airstream quality. I donít want to see anyone turn away from the brand because a few of us have some issues that (at least from my perspective) arenít really apparent except on close inspection.

Randy
Randy,

It is always a tough decision on whether or not to bring up problems after one makes a large dollar purchase. I know some folks who won't tell anybody how bad their car relly is because they are affraid it will cause their cars resale value to drop.

I agree we should put our effort into the solution, but first we have to clearly identify there is a problem so the manufacturer will step up and develop a long term cure and stop producing the same defect until a solution is proven.

In the long run, our treasured Airstream Icon will endure as long as the faithful owners on this forum and elsewhere continue to provide support for the adherence to quality.

For those of you are reading this thread while considering the purchase of an Airstream, I truly believe that each poster who has dutifully filed a report of corrosion has every intent of keeping their Airstream and still believes there is no equal.

John
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Old 05-05-2007, 06:15 PM   #138
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Jonathan, sorry to hear and see how bad it is. Let me know what the factory says...though I found Sherry RV helpful, I think yours is to the stage where it's a big time factory issue at this point.

Randy, I spoke and emailed with Randy at tech support for this same issue.

BTW, FWIW, I still have no email from Dave Schumann or Alcoa (not that I really expected one from either, although I was disappointed with Airstream, talking all that game about caring for their customers and quality and all, and not even providing a reply...and before you say, try again, keep in mind that I know Airstream is aware of this thread, I have called and dealt with support and emailed Dave Schumann).

Can you say bald headed step child?

Talk about a Cinderella story (sorry, I just got back from Orlando).

In my case the warranty is out, and my Safari has turned into a pumpkin....

Carol, I am so sorry to hear your unit had some issues...hopefully, with some luck, you won't see the issue expand to the body of your unit!

Best I can say is buyer beware. You've been warned of what could (read not for sure will) happen to your unit...you have about 23 folks all with the same issue reporting it at various stages, some less than a year old!

The issue to me at this point is what is Airstream gonna do about it? Yea it would be nice if they could fix my unit, but the issue is deeper than that. If you have a new unit or are thinking about it, what will or has Airstream done to limit this from happening?

At some point this week I will tally these. I think we're up to about 23 units now. In the meantime, please, help others identify and avoid the pain we approx 23 unit owners are going through. Post your findings good, bad or otherwise along with pics.

At this point, I think it's a great idea to also have folks post and try to share what is working to limit, stop or slow the issue. Personally though, keep in mind these are band-aids at best so far. Even the big dollar fixes so far have not been long term either.
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Old 05-05-2007, 07:11 PM   #139
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Quote:
Should we avoid pressure washers (I do anyway) when cleaning?
I think this is worth exploring. I have never used pressure washer on my trailer and it exhibits very minimal corrosion.

I learned on older Japanese motorcycles pressure washer at close range caused much the same issues with clearcoated aluminum (breaks in clearcoat, creeping corrosion).
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Old 05-05-2007, 07:33 PM   #140
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Quote:
Originally Posted by cosmotini
It appears that this is an issue ALL of could/will be facing.


Should we avoid pressure washers (I do anyway) when cleaning?
Dennis, using a pressure washer is a terrible idea for RVs in general. They can blow out sealing material around rivets, windows, joints, and anywhere else there is putty, vulkem, or other sealants. I don't know specifically whether the pressure can remove or craze the clearcoat, but it wouldn't surprise me. Recognize also that car washes specifically use some pretty strong chemicals for "brushless" washing that may not be good for the clearcoat.

Roger
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