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Oldtimer 01-03-2009 12:59 PM

asking price indicates sold immediately
 
We placed an ad for our Airstream with an asking price. It immediately shows up as SOLD! Can't change it no matter what we do. Please help.:blink:

CanoeStream 01-03-2009 04:17 PM

Hello Oldtimer. Classifieds software is very different from our Forum software. I wish it were as stable as our Forum vBulletin, but PhotoPost ad software is about the only product 'out there' for this type service. It makes tracking or reversing your problem very difficult. Minor input issues or other idiopathic problems spontaneously changes the 'Sold' status on occasion. I checked the administrators log and no human action did this. I apologize. :flowers:

Can you still see your ad? Send me the web address (URL) if you can. Otherwise I can only suggest placing the ad again. Everybody could benefit from a suggestion -- save a copy of your ad text and 360 x 360 pixel max (60kb or less) photos. That makes redoing the ad easier in the event of a problem like this or a hangup at renewal time.

Janet H 01-03-2009 06:03 PM

Quote:

Originally Posted by Oldtimer (Post 653088)
We placed an ad for our Airstream with an asking price. It immediately shows up as SOLD! Can't change it no matter what we do. Please help.:blink:


Fixed. Good luck with the sale :flowers:

Oldtimer 01-05-2009 06:43 AM

Quote:

Originally Posted by CanoeStream (Post 653124)
Hello Oldtimer. Classifieds software is very different from our Forum software. I wish it were as stable as our Forum vBulletin, but PhotoPost ad software is about the only product 'out there' for this type service. It makes tracking or reversing your problem very difficult. Minor input issues or other idiopathic problems spontaneously changes the 'Sold' status on occasion. I checked the administrators log and no human action did this. I apologize. :flowers:

Can you still see your ad? Send me the web address (URL) if you can. Otherwise I can only suggest placing the ad again. Everybody could benefit from a suggestion -- save a copy of your ad text and 360 x 360 pixel max (60kb or less) photos. That makes redoing the ad easier in the event of a problem like this or a hangup at renewal time.

Dear Bob,
Thanks for your help. My wife found the link to tech support. They responded promptly. The problem has been resolved. Thanks again. Yours truly, Oldtimer

CanoeStream 01-05-2009 08:46 PM

Oldy -- I tried to get on track with this but it's really Janet that fixed it. Thanks for spreading around the kudos! :flowers:


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