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DeltaRon 12-18-2019 07:46 AM

Auto shades-2018 Classic 33
Problems continue. After 1 1/2 years, 3 trips to JC and many, many problems, now one of the shades has stopped working. It has always been slower to raise/lower than others. Front shade had to be adjusted but now rear shade needs total replacement. Response from JC is that these shades are only warranted for 1 year. WHAT? Where is 2 year warranty? The worst decision I ever made was trading my 2015 FC 28 for this 2018 Classic 33.

Any one else had a similar problem?

DeltaRon 12-18-2019 02:49 PM

Told my dealer to appeal to upper management in JC or put a For Sale sign on my unit. JC looked at my repair history and agreed to send replacement shade. Unfortunately my persistent quality problems with Airstream has left me less than enthusiastic about camping. Will probably put unit on market and look at Class C, probably Leasure Travel Van Unity.

JDG 12-20-2019 04:26 PM

Knocking on wood here but mine have been fine with the exception of some minor adjustments to make both side raise/lower level.

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