Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-12-2021, 01:17 PM   #1
New Member
 
2021 20' Caravel
Jacksonville Beach , Texas
Join Date: Nov 2020
Posts: 2
issues with Airstreams

Will hopefully be picking up our 2021 20' Caravel at the end of the month; but after reading many forums about problems and repairs I am scared to death about getting a trailer with issues.
Live in Florida and am hearing horror stories about RV1 service which seem to be the exclusive dealer and repair here in Florida.
I currently own a 17' Casita fiberglass which has had no problems and their forum seems to not have issues with the Casita either. Is there someone out there that can help me feel confident about spending $70,000 for an AS. I need a larger trailer to carry my husband and 4 dogs, if Casita had a 20' I would have gone there.
Annie B
Caravel2020 is offline   Reply With Quote
Old 01-12-2021, 01:22 PM   #2
4 Rivet Member
 
s1000pre's Avatar
 
2021 30' Flying Cloud
2020 25' International
minneapolis , Minnesota
Join Date: Jun 2020
Posts: 480
Images: 1
Your more than likely going to have problems with every trailer on the market. Your towing your home away from home across uneven surfaces everywhere you go! What would your house be like if it experienced an earthquake every time you used it! Regardless of issues, your Airstream with hold it’s value better than any other. Just expect that you will have issues, and don’t get all bent out of shape over it. Buy it for what it’s intended...to bring enjoyment into your life!!! You are going to enjoy it!!!
s1000pre is offline   Reply With Quote
Old 01-12-2021, 01:29 PM   #3
3 Rivet Member
 
2019 27' Flying Cloud
2004 25' Safari
Williamsburg , Virginia
Join Date: Jan 2014
Posts: 135
I wouldn't be afraid of negative comments on the AS Forums about quality. Most of the Airstreamers I know, and myself included have had a very positive experience with our rig. You'll have issues, hopefully small; just deal with them as they come. Airstream builds an incredible product, and I suspect you'll be very happy in your Caravel.
AgBullet is offline   Reply With Quote
Old 01-12-2021, 01:39 PM   #4
1 Rivet Member
 
TKCamper's Avatar
 
2018 30' Flying Cloud
2020 30' Classic
Hubbard , Oregon
Join Date: May 2018
Posts: 15
Quote:
Originally Posted by AgBullet View Post
I wouldn't be afraid of negative comments on the AS Forums about quality. Most of the Airstreamers I know, and myself included have had a very positive experience with our rig. You'll have issues, hopefully small; just deal with them as they come. Airstream builds an incredible product, and I suspect you'll be very happy in your Caravel.


I fully agree. We are on our second new Airstream and both have had minor issues and I have never regret buying them. I wish I could say the same for the Lance, Article Fox and outback I have owned in the past. I sold my last Airsteam after 3 years forlorn $1500 more than I paid for it. Not often you can say that about a depreciating asset.
TKCamper is offline   Reply With Quote
Old 01-12-2021, 01:49 PM   #5
2 Rivet Member
 
2019 16' Sport
Nelson , British Columbia
Join Date: Jan 2020
Posts: 48
Quote:
Originally Posted by Caravel2020 View Post
Will hopefully be picking up our 2021 20' Caravel at the end of the month; but after reading many forums about problems and repairs I am scared to death about getting a trailer with issues.

My 2019 has been perfect and a joy to use. You have experience, a warranty, and this site. You'll be fine.


Scott
sdwilsonsct is offline   Reply With Quote
Old 01-12-2021, 05:10 PM   #6
1 Rivet Member
 
2021 16' Caravel
Oakland , California
Join Date: Oct 2020
Posts: 16
As a new AS owner, I can say w confidence you will love your new trailer. I had a few minor issues but everything was covered under warranty and none were particularly troublesome.

Just pull the trigger.
Caravel16 is offline   Reply With Quote
Old 01-12-2021, 06:13 PM   #7
4 Rivet Member
 
2021 25' International
Winder , Georgia
Join Date: Sep 2020
Posts: 258
Welcome!
Newbies here as well. Donít think you will be disappointed with an AS. We certainly are not. We live in Ga but bought from RV1 in Fla. Honestly the experience could have been better but I think you have to take that with a grain of salt. Dealers exist to get you in and out. That simple. Some are better than others obviously. We had issues up front. Itís going to happen. But nothing serious. My best advice is learn as much as you can about that trailer from the manuals, this forum, YouTube and other Airstreamers you meet along the way and use these resources to help you diagnose and fix minor issues as they arise.
By the way, owning other brands of trailers helped us appreciate the Airstream even more once we finally got it.
Good Luck!
Bcc75 is offline   Reply With Quote
Old 01-13-2021, 06:40 AM   #8
New Member
 
2021 20' Caravel
Jacksonville Beach , Texas
Join Date: Nov 2020
Posts: 2
Thank you to everyone

Thank you to everyone with their support. Like you said, enjoy it for what exactly it is home away from home.
Caravel2020 is offline   Reply With Quote
Old 01-13-2021, 07:01 AM   #9
Site Team
 
GCinSC2's Avatar

 
2007 30' Classic S/O
Somewhere , South Carolina
Join Date: Apr 2010
Posts: 4,544
Annie,

No doubt new challenges are around the next curve in the road. A few self defense tips I can offer.

Learn the systems to the best of your ability. That means even reading the owners manual. Open panels, look under or behind stuff to find where pieces parts are.

Carry a small tool kit, some basic stuff.

Take good care of your electrical power cord, batteries and even get a basic multimeter and learn how to use its basic 12VDC function and how to test a fuse etc.

If you have an issue with an appliance or system reach out to AF and ask but have the model number if its an appliance and describe what it does or doesn't do correctly.

Pre trip inspection and hook up check list.

Learn how it works and enjoy.

Gary
__________________
S/OS #001
2005 Dodge Ram 2500 5.9L 6 Speed
16" Michelins, Hi Spec Wheels, Max Brake, Dexter 4 Piston Disc Brakes, Carslile Actuator, Equal-I-Zer, Dill TPMS. Campfire cook.
GCinSC2 is online now   Reply With Quote
Old 01-13-2021, 07:20 AM   #10
Rivet Master
 
B. Cole's Avatar
 
1977 31' Sovereign
Rochester , WASHINGTON
Join Date: Sep 2020
Posts: 631
Quote:
Originally Posted by Caravel2020 View Post
Will hopefully be picking up our 2021 20' Caravel at the end of the month; but after reading many forums about problems and repairs I am scared to death about getting a trailer with issues.
Live in Florida and am hearing horror stories about RV1 service which seem to be the exclusive dealer and repair here in Florida.
I currently own a 17' Casita fiberglass which has had no problems and their forum seems to not have issues with the Casita either. Is there someone out there that can help me feel confident about spending $70,000 for an AS. I need a larger trailer to carry my husband and 4 dogs, if Casita had a 20' I would have gone there.
Annie B
Well, look at it this way.Youre dropping 70K into the Airstream lottery.
You know, as stated from reading forums like this, they have quality control + dealer issues.
You pay your money+ buy your ticket.
It is what it is....There are no guarantees in life.
B. Cole is offline   Reply With Quote
Old 01-13-2021, 07:41 AM   #11
Rivet Master
 
2018 25' International
Slidell , Louisiana
Join Date: Sep 2017
Posts: 3,477
I would just add that if you are handy with tools or don't mind learning to become handy, your best bet is to make the minor repairs yourself. You can get great advice and tips on how to get the job done right from the forum. For modest repairs, you may also want to tackle those. For major repairs at least learn how to diagnose the problem so when you take it in you know more or less what the problem is and can tell if they fix it correctly.

If you're none of this, you should find a handyman type repair person close by and have them do the minor stuff. Taking the trailer to a dealer is an exercise in frustration for most of us. My dealer is an hour away, they do good work (not perfect) but because they are good, they are always booked solid

It is true that you will experience need for minor repairs and you will have to fix a few quality issues. You might be unlucky and also have to fix quality issues that are more difficult.

The good news is anything can be fixed. The key is not to get frustrated, and also when the problem first comes up it is important to get on the right path to repair to begin with so you don't go round in circles and have it turn into a nightmare.

Airstreams and most travel trailers are hand built more like houses than vehicles and houses are not made to be vibrated continuously, thus stuff happens. I can only imagine how much they would cost to build if they were designed and built more like airplanes or automobiles.
__________________
Brian
BayouBiker is offline   Reply With Quote
Old 01-13-2021, 08:03 AM   #12
CLOUDSPLITTER "Tahawus"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , Milky Way
Join Date: Jun 2007
Posts: 17,137
Images: 1
Welcome Aboard👍

Prepare for the worst, if you win the quality lottery, think how happy you will be.

The AS builders can, and do, drop the ball, but 80% of customer satisfaction is based on the Dealer experience. How well they handle the pre-delivery inspection, customer orientation and follow-up.

Being uncertain about the Dealer does not bode well for a successful outcome.

Read all you can on the forum.
Ask a LOT of questions on the dealer orientation, take video notes, camp overnight on the dealer lot and try everything.
Examine the trailer with a fine tooth comb.
And then in the morning ask all the questions that came up overnight that you had no answers to.
Don't fall for add-on warrantee or service offers.
Ask to inspect the roof, open all doors & drawers.
Ask to have the battery tested and ck the build date.

Don't rush & don't assume....ASK.👍


Sweet Streams

Bob
🇺🇸
__________________
Obrigado, ť hora de descansar.

Tahawus
🌤
ROBERT CROSS is offline   Reply With Quote
Old 01-14-2021, 07:12 AM   #13
MK1EO1
 
hddeering's Avatar
 
2020 28' Flying Cloud
Alamogordo , New Mexico
Join Date: Nov 2015
Posts: 16
Bought a new 25' 2016 FC then went to a 28' 2020, very minimal issues. We have not needed dealer assistance so can't comment on that. Happy camping!
hddeering is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
New Airstreams vs old Airstreams Denis4x4 Forum Admin, News and Member Account Info 10 07-18-2013 06:49 AM
framing issues on vintage airstreams dmand001 Repairing/Replacing Floor &/or Frame 2 10-14-2010 04:10 PM
The Airstreams are Coming!! The Airstreams are Coming!! j54mark Airstream "In the News" 7 07-07-2005 07:06 AM
Safari 25' Model A towing issues rtierney 2000 - 2004 Safari 11 07-02-2003 10:15 AM
Alarms, remotes, and other security issues. Griffin Airstream Motorhome Forums 19 02-12-2003 11:57 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 01:33 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.