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Old 09-15-2021, 05:46 AM   #1
Rivet Master
 
2016 16' Sport
Miami , Florida
Join Date: Aug 2016
Posts: 1,194
Dinette Caravel 16

I recently used the dinette for sleeping for the first time in my 2020 Caravel 16. It seems like the center cushions are about an inch too thick. This creates a hump instead of a smooth flat surface. I have noticed the dinette seats always seemed a bit too short when those fillers are in the dinette position behind your back.
Itís still under warranty. Has anyone noticed this.
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Old 09-15-2021, 06:47 AM   #2
Rivet Master
 
2007 16' International CCD
Vintage Kin Owner
Somewhere , Colorado
Join Date: Dec 2010
Posts: 530
For what it is worth, I always use the dinette as a bed in our 2007 and the cushions lie perfectly flat. The backrest cushions are 3/4” thinner than the seat cushions (4 1/4” vs. 5”) to compensate for the thickness of the dinette table top.
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Old 09-15-2021, 11:28 AM   #3
1 Rivet Member
 
2021 19' Caravel
Huntington Beach , California
Join Date: Aug 2021
Posts: 12
Dinette pads

I just bought a 2021 Caravel 19CB. The dinette pads are about an inch (or so) too think for making a flat bed. It seems like poor design. I'm thinking of getting a memory foam pad to put on top of the uneven dinette pads. It's odd that the rectangle seat back pads are not more thin (to accommodate the raised table in the sleeping position) or the table does not sit even with the seat base.
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Old 09-15-2021, 01:22 PM   #4
Rivet Master
 
2016 16' Sport
Miami , Florida
Join Date: Aug 2016
Posts: 1,194
They changed the retractable leg so the table sits higher when down and never changed the cushion dimensions. Memory foam is a nice idea but should not be needed in a 60k trailer. I think I’ll start complaining on Monday.
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Old 09-15-2021, 02:02 PM   #5
Rivet Master
 
2007 16' International CCD
Vintage Kin Owner
Somewhere , Colorado
Join Date: Dec 2010
Posts: 530
I think you have a legitimate complaint. They represent that the trailers sleep 4, then deliver a product that is not fit for that purpose.

Odd thing is that they know what is needed in the design and delivered a proper bed for years, if not decades. My guess is that they will fix this obvious problem in future models, but I have no guess as to how they will respond to you.
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Old 09-15-2021, 02:37 PM   #6
1 Rivet Member
 
2021 19' Caravel
Huntington Beach , California
Join Date: Aug 2021
Posts: 12
Maybe we all can "request" that Airstream recall the new Caravels (design flaw that prevents the unit from functioning as advertised) and thereby provide send us with narrower pads! :-D
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Old 09-15-2021, 02:47 PM   #7
Rivet Master
 
2016 16' Sport
Miami , Florida
Join Date: Aug 2016
Posts: 1,194
Quote:
Originally Posted by field & stream View Post
I think you have a legitimate complaint. They represent that the trailers sleep 4, then deliver a product that is not fit for that purpose.

Odd thing is that they know what is needed in the design and delivered a proper bed for years, if not decades. My guess is that they will fix this obvious problem in future models, but I have no guess as to how they will respond to you.
Seems an easy fix. Just make two new filler cushions about an inch thinner. I donít think it will go that smoothly. I hope everyone with the same unit starts a claim.
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Old 09-15-2021, 02:51 PM   #8
1 Rivet Member
 
2021 19' Caravel
Huntington Beach , California
Join Date: Aug 2021
Posts: 12
I have filed a complaint with Airstream. The trailer is very expensive and should function as advertised.
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Old 09-15-2021, 04:37 PM   #9
Rivet Master
 
2016 16' Sport
Miami , Florida
Join Date: Aug 2016
Posts: 1,194
I will follow up on Monday.
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Old 09-17-2021, 11:31 AM   #10
1 Rivet Member
 
Concord , Arizona
Join Date: May 2021
Posts: 15
Good to know. Mine 16í is still on the waiting list. Please update on this. Maybe should tell them I will not buy if that is not fixed. Yikes, I may lose my $2500 deposit
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Old 09-17-2021, 05:41 PM   #11
1 Rivet Member
 
2021 19' Caravel
Huntington Beach , California
Join Date: Aug 2021
Posts: 12
Here is the Airstream costumer service contact information:

support@airstreamsupport.zendesk.com
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