Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-27-2019, 05:32 PM   #1
1 Rivet Member
 
Red SandS's Avatar
 
2018 27' Globetrotter
2013 25' FB Flying Cloud
NRH , Texas
Join Date: Jun 2016
Posts: 5
Overheard cabinets

Upon arriving at our destination this afternoon we found that the overhead storage cabinet over the sink and stovetop had fallen, completely shattering the glass stovetop cover. It appears that there are only six half inch screws that were holding the entire cabinet up.
Not feeling too confident tonight about the overhead unit over the bed! Thinking we will sleep with heads at the opposite direction!

Will definitely be taking to our local dealership for warranty repairs but do not have much confidence that the job will be done correctly.
Wondering if anyone else has had this experience with their GT and what fix did you do for extra reinforcement to the upper storage cabinets.
Attached Thumbnails
Click image for larger version

Name:	31784917-DE9F-4379-97A6-4F8E4203AB95.jpg
Views:	37
Size:	208.7 KB
ID:	356910   Click image for larger version

Name:	DE5122C4-F0DA-43E8-99AB-4F2E5B49DCF1.jpg
Views:	27
Size:	197.1 KB
ID:	356911  

Click image for larger version

Name:	0619E77E-3080-46DA-A4F5-6867A985C7CD.jpg
Views:	28
Size:	183.8 KB
ID:	356912  
__________________

Red SandS is offline   Reply With Quote
Old 11-27-2019, 06:00 PM   #2
Rivet Master
 
J. Morgan's Avatar
 
1972 31' Sovereign
1975 31' Excella 500
Currently Looking...
Benton , Arkansas
Join Date: Mar 2013
Posts: 5,857
Images: 11
Well, as a person who has put an interior in an Airstream, and after just completing a run to Chicago and Detroit across some rough a-- roads, six screws seems kinda insufficient.

I'm confident that Airstream will make it right though.
__________________

__________________
The fact that I am opinionated does not presuppose that I am wrong......

J. Morgan is offline   Reply With Quote
Old 11-27-2019, 07:18 PM   #3
Married with Airstream
 
drbrick's Avatar

 
2004 25' International CCD
Vancouver Island , British Columbia
Join Date: Apr 2018
Posts: 413
Images: 2
we had the cabinet over our bedroom area come loose on one side and had to replace the screws with substantially stronger. we know check the cabinets frequently making sure they're all tight to the ceiling if we notice any gaps we investigate whether or not the screws need to be tightened.
__________________
La Dolce Vita Brick & Mona
2004 International 25CCD Registered Name "Blue Streak"
2013 F-150HD FX4 SuperCrew Lariart (MaxTow) "Red Dragon"
drbrick is offline   Reply With Quote
Old 11-27-2019, 07:26 PM   #4
Rivet Master
 
2019 30' International
Pennsylvania , Pennsylvania
Join Date: May 2016
Posts: 513
Terrible, Terrible, Terrible.



Absolutely an awful experience.



I'd notify Airstream Jackson Center for sure, and this is just me, and I know you're a long way from there, but I'd not have anyone other than Jackson Center do the repair.
__________________
If you ain't havin' fun you ain't doin' it right

2017 Ford CCSB F250 XLT 6.2L Gas 4x4 Ruby
2019 International Serenity 30 Rear Twin
majorairhead is offline   Reply With Quote
Old 11-28-2019, 06:23 AM   #5
dst
2 Rivet Member
 
2019 27' Globetrotter
The Woodlands , Texas
Join Date: Sep 2016
Posts: 35
I think they had a recall or factory service bulletin on that issue. When our 2019 GT 27 FBT d in for some warranty work the service manager made a comment that the modification head been done to our trailer.
dst is offline   Reply With Quote
Old 11-28-2019, 06:57 AM   #6
Rivet Master
 
lsbrodsky's Avatar

 
2012 25' FB International
Trent Woods , North Carolina
Join Date: May 2013
Posts: 2,472
Welcome to the world of Airstream! There will be defenders who will say these things are infrequent and Airstream will make it right. But I suspect there are more who are silent but have had the disappointment of finding issues with Airstream design, workmanship, quality, or maintainability. I don't care that all RV's have problems and Airstream may be better than most of the others; Airstream has just not lived up to my expectations.
I hope that you have no other problems after you get it fixed. A recall on installing overhead cabinets? How many years have they been installing overhead cabinets?
Larry
lsbrodsky is offline   Reply With Quote
Old 11-28-2019, 08:42 AM   #7
1 Rivet Member
 
Red SandS's Avatar
 
2018 27' Globetrotter
2013 25' FB Flying Cloud
NRH , Texas
Join Date: Jun 2016
Posts: 5
Quote:
Originally Posted by dst View Post
I think they had a recall or factory service bulletin on that issue. When our 2019 GT 27 FBT d in for some warranty work the service manager made a comment that the modification head been done to our trailer.
Interesting. Will be checking on that ASAP.
Red SandS is offline   Reply With Quote
Old 11-28-2019, 08:56 AM   #8
1 Rivet Member
 
Red SandS's Avatar
 
2018 27' Globetrotter
2013 25' FB Flying Cloud
NRH , Texas
Join Date: Jun 2016
Posts: 5
Quote:
Originally Posted by lsbrodsky View Post
Welcome to the world of Airstream! There will be defenders who will say these things are infrequent and Airstream will make it right. But I suspect there are more who are silent but have had the disappointment of finding issues with Airstream design, workmanship, quality, or maintainability. I don't care that all RV's have problems and Airstream may be better than most of the others; Airstream has just not lived up to my expectations.
I hope that you have no other problems after you get it fixed. A recall on installing overhead cabinets? How many years have they been installing overhead cabinets?
Larry
This is our second AS. No real issues with the first one but we did pick it up used, original owners may have fixed any issues before we had it.
We have had a few issues with this one that although have been minor, they shouldn’t have occurred. This issue with the cabinets though is unacceptable!
Agree with your comment that after all these years of installing cabinets a recall seems illogical. They should know what they are doing by now!
Red SandS is offline   Reply With Quote
Old 11-28-2019, 08:59 AM   #9
1 Rivet Member
 
Red SandS's Avatar
 
2018 27' Globetrotter
2013 25' FB Flying Cloud
NRH , Texas
Join Date: Jun 2016
Posts: 5
Quote:
Originally Posted by majorairhead View Post
Terrible, Terrible, Terrible.

Yes it is!

Absolutely an awful experience.

Heart stopping when we opened up the door and saw it.

I'd notify Airstream Jackson Center for sure, and this is just me, and I know you're a long way from there, but I'd not have anyone other than Jackson Center do the repair.
They will be hearing from us first thing Monday!
Red SandS is offline   Reply With Quote
Old 11-28-2019, 09:01 AM   #10
1 Rivet Member
 
Red SandS's Avatar
 
2018 27' Globetrotter
2013 25' FB Flying Cloud
NRH , Texas
Join Date: Jun 2016
Posts: 5
Quote:
Originally Posted by drbrick View Post
we had the cabinet over our bedroom area come loose on one side and had to replace the screws with substantially stronger. we know check the cabinets frequently making sure they're all tight to the ceiling if we notice any gaps we investigate whether or not the screws need to be tightened.
What size screws did you find that works?
Red SandS is offline   Reply With Quote
Old 12-03-2019, 07:13 AM   #11
4 Rivet Member
 
2018 27' Globetrotter
Mooresville , North Carolina
Join Date: Jan 2018
Posts: 288
Sorry to hear of your issue. We also have a 2018 27FB Globetrotter. We have not had that issue and have been told that the fix to prevent this was done to ours in production. I have no idea what the “fix” was. I do know that our GT has 3 longer screws coming through the upper pantry side wall into the overhead cabinets. I do not notice any screw holes coming out of your pantry into the overhead cabinets in your 1st or 2nd pics. This should give the upper cabinets some additional support if it has not already been done on yours.

I will also say that all three of these screws kept backing out in my pantry area. I was able to change 2 of them out with a more permanent fix. I can’t recall what you call these but they are interlocking screws that will permanently hold two pieces of wood together. One end goes through the pantry side. It has a flat head on one end and has a threaded opening on the other end. The other piece comes in from the cabinet side. It screws into the other piece with an allen wrench or screwdriver, (depending on which part you use). It also has a flat head on that piece. You screw it down tight and it will never come apart. I’ve used these in joining cabinets together on other woodworking projects.

These would also be appropriate to use, instead of those half inch screws, on the upper supports. I’ve also used them on a wardrobe door that had ½” screws that kept falling off. They will not come apart.

As others have stated, I would get Jackson Center, (JC), to do the work versus the dealership but you still have to monitor what they do, see my notes below.

I couldn’t do this fix on the upper 3rd screw in my pantry cabinet as I couldn’t get access on the overhead cabinet side. This screw kept backing out so I asked JC to fix this for me. I requested they not touch the other 2 screws as I had those under control, Their fix for the upper screw was to just put a longer screw in. They then removed my fix for the other 2 screws and put regular screws into a piece of sheet metal in the overhead cabinet.

On my next trip all three screws started backing out again. I had to re-fix the 2 screws that I had previously fixed on the road. I will be putting toothpicks and wood glue into the 3rd screw hole to see if that will hold.
__________________
2018 GMC Sierra 2500HD Duramax
Equal-I-zer Hitch
"Roadrunner"
GOUSC is online now   Reply With Quote
Old 12-03-2019, 08:48 AM   #12
4 Rivet Member
 
2018 27' Globetrotter
Mooresville , North Carolina
Join Date: Jan 2018
Posts: 288
Thought a picture would be better at illustrating the cabinet joinery parts. You may want to suggest JC to consider these vs screws. It would probably help if you already had the parts before you went to JC.

The smaller ones would be better than the half inch screws at the top. You might want to add a larger washer around the heads to make sure it doesn't pull thru if the wood is suspect on that overhead cabinet. It won't pull thru the metal.

Either one would work to attach the overhead cabinet to the pantry. You can get different sizes of each.

I'm sure there may be others on the forum that have other suggestions.
Attached Thumbnails
Click image for larger version

Name:	IMG_5048.jpg
Views:	20
Size:	238.3 KB
ID:	357205   Click image for larger version

Name:	IMG_5049.jpg
Views:	22
Size:	241.5 KB
ID:	357206  

__________________
2018 GMC Sierra 2500HD Duramax
Equal-I-zer Hitch
"Roadrunner"
GOUSC is online now   Reply With Quote
Old 12-08-2019, 07:48 AM   #13
4 Rivet Member
 
stevejones's Avatar
 
2019 27' Globetrotter
Martinsburg , West Virginia
Join Date: Jan 2013
Posts: 283
After we picked up our 2019 GT 27 FBQ the first place we went was Jackson Center to stay in the TerraPort for our "shakedown". While there we asked the Factory Service Center to fix some things we had discovered with our initial inspection that the dealer could not. Without being asked our tech Matt shot some extra screws in the overhead cabinet since they had seen a few of them come down. Was glad he did that after hearing about this problem.

With a history of these cabinets coming down or loose we have avoided putting much weight into them. Our dishes and pots and pans are stored in other places.

I'm sorry yours has come down and hope JC or the dealer does a good job with all repairs. As someone else said, if you can make the trip I recommend you take your unit to the Factory Service Center in JC instead of taking it to a dealership. I think JC will do a better job.

Steve
__________________
Steve Jones
2019 Globetrotter 27 FB
2018 Chevy Silverado 2500 4WD LT
stevejones is offline   Reply With Quote
Old 12-28-2019, 10:02 AM   #14
3 Rivet Member
 
2017 20' Flying Cloud
Williamson County , Texas
Join Date: Apr 2017
Posts: 211
Images: 1
Additional rivet??

Not a GT, but after reading this I checked our overhead cabinets for secure fastening. Guess we are good so far. One curiosity is that both two of our three galley overhead cabinets have identical rivets added near the center of the top mounting bracket. Can't imagine that adds much security but is a curious addition. See photo.
Attached Thumbnails
Click image for larger version

Name:	Rivet_01.jpg
Views:	17
Size:	98.1 KB
ID:	358275  
__________________

SYC2Vette is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Medicen Cabinets [71' INt] niftypkg Cabinets, Counter Tops & Furnishings 3 12-01-2002 09:00 AM
help with refinishing cabinets yaakman Cabinets, Counter Tops & Furnishings 9 09-06-2002 06:01 AM
310 Overhead cabinets jkleven Airstream Motorhome Forums 7 07-23-2002 12:08 PM
Re-attaching cabinets to the interior skin. Andy R Cabinets, Counter Tops & Furnishings 5 04-07-2002 02:54 PM
Interior of cabinets Charcigar Cabinets, Counter Tops & Furnishings 1 03-07-2002 11:32 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 05:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.