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Old 12-29-2020, 05:05 PM   #1
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Tarrytown , Georgia
Join Date: Sep 2019
Posts: 43
Convection Oven Quit Heating

Our 2020 GT 27FBT Contoure Microwave/Convection oven has stopped heating. It goes through the motions with no error codes but never heats. The microwave still works. The element doesnít look damaged. It was working fine yesterday but today, nothing. I even tried tripping the power supply for a few minutes and turning back on with no results. I havenít found any info online regarding. Anyone have an idea? It looks like the element is riveted in, I donít think thereís a way to pull it.
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Old 12-29-2020, 05:48 PM   #2
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Tarrytown , Georgia
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Quote:
Originally Posted by Lamar View Post
Our 2020 GT 27FBT Contoure Microwave/Convection oven has stopped heating. It goes through the motions with no error codes but never heats. The microwave still works. The element doesnít look damaged. It was working fine yesterday but today, nothing. I even tried tripping the power supply for a few minutes and turning back on with no results. I havenít found any info online regarding. Anyone have an idea? It looks like the element is riveted in, I donít think thereís a way to pull it.


Additional info. So the top element is working in grill mode. Convection mode does not get hot. I guess there is a different heating element for the convection mode.
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Old 12-29-2020, 06:10 PM   #3
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2018 25' International
Slidell , Louisiana
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My Manual's troubleshooting section was worthless. I couldn't find anything either.
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Old 12-31-2020, 08:07 AM   #4
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Tarrytown , Georgia
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Convection Oven Quit Heating

So my convection oven is working again. I decided to just bypass Airstream to expedite. I called the support number on back of the manual. They had a technician call me a explain how to get into the oven and what to check. Weird thing is continuity checks on the element, fan, and thermal cutoff were good. Power to the connector was good too. I put it back together and all works now. Go figure. Perhaps operator error but weíve been using this thing several times a trip and we go most every weekend so we definitely understand how to use it. Oh well, itís working. I have to say Contoure tech support was good. Better than average for sure and very knowledgeable and courteous people.
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Old 12-31-2020, 09:04 AM   #5
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2018 25' International
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Probably a loose connection. Glad it's working again. Good to know they are serviceable.
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