Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-28-2019, 08:08 AM   #1
2 Rivet Member
 
Tarrytown , Georgia
Join Date: Sep 2019
Posts: 24
2020 GT27FBT - Unprotected electrical cable shorts on exposed aluminum sharp edge.

This is probably true for more than just Globetrotters but I thought I would post here since it is more of a poor quality control / craftsmanship issue than anything. So you need to be aware of the electrical cable routing from your tongue jack, 7 pin cable, and safety brake switch where it passes under the LP gas tank shroud. There is a small half moon shaped cut out At the bottom of the aluminum shroud with no protection for the cut edge. There is a bare sharp edge at the pass-through. Some cables that pass through have plastic armor but the power supply to the tongue jack had no armor and within less than 6 months has worn through the insulation and shorted. See linked video.

https://youtu.be/nLwBrUQMJ8Y

I repaired the cut, replaced the fuse, put armor on the tongue jack power supply, and opened up the rather small cutout to provide more room. This should do until I can get Airstream to evaluate and provide a proper solution. What worries me now is how many more of these electrical short Easter eggs are lurking in the trailer. I know there was post a while back about a fire that destroyed a Globetrotter. Certainly this is just one of many quality issues I have had. Over the last 5 months we made 8 trips, 3 trips have had schedule impacts due to problems and Iíve had to cancel one trip. Not very good for any new vehicle but extremely disappointing for one that costs near $100000
__________________

Lamar is offline   Reply With Quote
Old 12-28-2019, 08:34 AM   #2
Rivet Master
 
UncleBad's Avatar

 
2018 27' Tommy Bahama
Oro Valley , Arizona
Join Date: Jul 2017
Posts: 798
2020 GT27FBT - Unprotected electrical cable shorts on exposed aluminum sharp edge.

I took a rubber grommet of the correct size and cut it in half and put it over the sharp edge of the propane cover. Others have used fuel line.

I also have fuel line cut down one side on the propane cover bottom where it rests on the frame to protect the frame.
__________________

__________________
2018 27FBQ Tommy Bahama - "Indecision" w/Blue Ox SwayPro, Centramatics, Dual EasyStarts, Airstream Connected, Airtug Trailer Tug HD
2012 F250 6.7 Powerstroke King Ranch - "Earl", Centramatics, Viair On Board Air
UncleBad is offline   Reply With Quote
Old 12-28-2019, 08:49 AM   #3
2 Rivet Member
 
Downhill502's Avatar
 
2020 27' Globetrotter
Fredericksburg , VA
Join Date: Oct 2019
Posts: 46
Quote:
Originally Posted by Lamar View Post
This is probably true for more than just Globetrotters but I thought I would post here since it is more of a poor quality control / craftsmanship issue than anything. So you need to be aware of the electrical cable routing from your tongue jack, 7 pin cable, and safety brake switch where it passes under the LP gas tank shroud. There is a small half moon shaped cut out At the bottom of the aluminum shroud with no protection for the cut edge. There is a bare sharp edge at the pass-through. Some cables that pass through have plastic armor but the power supply to the tongue jack had no armor and within less than 6 months has worn through the insulation and shorted. See linked video.

https://youtu.be/nLwBrUQMJ8Y

I repaired the cut, replaced the fuse, put armor on the tongue jack power supply, and opened up the rather small cutout to provide more room. This should do until I can get Airstream to evaluate and provide a proper solution. What worries me now is how many more of these electrical short Easter eggs are lurking in the trailer. I know there was post a while back about a fire that destroyed a Globetrotter. Certainly this is just one of many quality issues I have had. Over the last 5 months we made 8 trips, 3 trips have had schedule impacts due to problems and Iíve had to cancel one trip. Not very good for any new vehicle but extremely disappointing for one that costs near $100000


Since we are picking up our Globetrotter 27 next week I appreciate this information and will bring edging trim along with us. Care to elaborate on the other issues you have encountered?
Downhill502 is offline   Reply With Quote
Old 12-28-2019, 01:46 PM   #4
2 Rivet Member
 
Tarrytown , Georgia
Join Date: Sep 2019
Posts: 24
Quote:
Originally Posted by Downhill502 View Post
Since we are picking up our Globetrotter 27 next week I appreciate this information and will bring edging trim along with us. Care to elaborate on the other issues you have encountered?

If youíre picking it up new just tell your dealer to fix it before you accept delivery. Airstream needs to get these issues reported through dealers so they understand thereís an issue. Show them the video.


Iíve had only one other major issue. The hitch would separate / come loose when properly locked down. There was a manufacturing defect with the hitch. A new hitch coupler had to be welded on the trailer. Check to be sure your hitch doesnít have excessive play when latched before you leave the dealer. Search on me to find the post.

Several other minor issues that were resolved but annoying just the same.

Click image for larger version

Name:	IMG_0958.jpg
Views:	24
Size:	156.7 KB
ID:	358279
Lamar is offline   Reply With Quote
Old 12-29-2019, 10:12 AM   #5
KI7HVV
 
DORA-1's Avatar
 
2017 25' Flying Cloud
Corvallis , Oregon
Join Date: Sep 2015
Posts: 7
Woofer Cable

We have a 2017 25 Flying Cloud which has had very few issues to date. Because this wonderful and sometimes frustrating piece of equipment is rocking and rolling down the road over thousands of miles Iím always checking it for maintenance and safety issues. Too this end I offer the following: upon crawling under our table to check on the woofer speaker I found where the woofer cabling came through the wall was unprotected from the sharp edge of the wall. I retrieved some plastic armor ribbon and insulated the woofer cabling before who knows would happen.
Be vigilant and safe travels.
DORA-1 is offline   Reply With Quote
Old 12-29-2019, 12:21 PM   #6
4 Rivet Member
 
bibbs's Avatar
 
1977 Argosy Minuet 6.0 Metre
1973 21' Globetrotter
1975 26' Argosy 26
Vista , California
Join Date: Sep 2006
Posts: 407
That is poorly done, on my 71' that wire was fed through the frame. Must cost more to fish it. They should have put some sort of protection for it. Might cost them a dollar of two. That would give the bean counters major headache
bibbs is online now   Reply With Quote
Old 12-29-2019, 03:20 PM   #7
cwf
Rivet Master
 
cwf's Avatar
 
1999 34' Excella
Currently Looking...
Hillsboro , Texas
Join Date: Feb 2013
Posts: 6,278
Images: 2
Sparky things adjacent to propane fuel. Comforting...
__________________
Peace and Blessings..
Channing
WBCCI# 30676
cwf is offline   Reply With Quote
Old 12-29-2019, 06:05 PM   #8
Rivet Master
 
goransons's Avatar

 
1963 22' Safari
2020 27' Globetrotter
State of , Washington
Join Date: Jul 2007
Posts: 2,422
Images: 10
Blog Entries: 1
Send a message via MSN to goransons
Had not noticed that little detail on our 2020 until this post. Thank you! I just removed the cover until I can get some edge welting on the cut, but ours appears to have been done with sharper tools or a more skilled hand...

Click image for larger version

Name:	IMG_4189.JPG
Views:	23
Size:	403.8 KB
ID:	358343
__________________
Scott & Megan
VAC LIBRARIAN WBCCI 8671
1963 Safari from the 1963-64 Around the World Caravan
goransons is offline   Reply With Quote
Old 12-29-2019, 09:16 PM   #9
Rivet Master
 
SteveSueMac's Avatar

 
2012 27' Flying Cloud
W , New England
Join Date: Oct 2012
Posts: 7,404
Had the same on my 2012 27FB. Terrible design. I had to repair the cut cable (yes - sparky things near propane tanks!) and wrap the cable in thick reinforced vinyl hose. Grommet would have been a good call.
SteveSueMac is offline   Reply With Quote
Old 12-29-2019, 10:50 PM   #10
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,002
Items that you repair yourself are items that you need to report to customer service or the service department. Making them aware of it will help them get involved in solving the problem.

I always make it a point to call Airstream when I uncover an issue with quality control. Everyone should also get involved when you are concerned about an issue.

As an example, I reported a problem with my shower door sweep being torn by the door slipping down too far. Customer service not only sent the sweep but the fix for the door. Two small blocks to be installed under the door. You benefit by reporting.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin

Our Google images and chat: https://photos.app.goo.gl/CMQbpNXQwapMnj8t9
turk123 is offline   Reply With Quote
Old 12-31-2019, 06:58 PM   #11
2 Rivet Member
 
2018 27' Globetrotter
Chandler , Arizona
Join Date: Nov 2017
Posts: 78
Images: 1
That's sad :-)

On our 2018 GT, the break away cable and the jack motor cable were each individually enclosed in plastic split tubing flexible conduit covering.
ddrg is offline   Reply With Quote
Old 01-04-2020, 08:13 PM   #12
New Member
 
Gainesville , Texas
Join Date: Sep 2019
Posts: 1
I also noticed that the propane cover on our 2019 27FB GT was sharp where it came in contact with the 7-pin wire. After removing the tank cover, I found the appropriate grommet had slipped backwards into the A-frame area. It was easy to put back in place, but I could see where it might slip back each time the cover was removed. I plan on taping a length of heater hose to the wiring along this area to keep it from cutting the insulation with road vibration.
Gdarbro is offline   Reply With Quote
Old 01-06-2020, 10:32 AM   #13
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 553
Blog Entries: 1
Quote:
Originally Posted by Lamar View Post
This is probably true for more than just Globetrotters but I thought I would post here since it is more of a poor quality control / craftsmanship issue than anything. So you need to be aware of the electrical cable routing from your tongue jack, 7 pin cable, and safety brake switch where it passes under the LP gas tank shroud. There is a small half moon shaped cut out At the bottom of the aluminum shroud with no protection for the cut edge. There is a bare sharp edge at the pass-through. Some cables that pass through have plastic armor but the power supply to the tongue jack had no armor and within less than 6 months has worn through the insulation and shorted. See linked video.

https://youtu.be/nLwBrUQMJ8Y

I repaired the cut, replaced the fuse, put armor on the tongue jack power supply, and opened up the rather small cutout to provide more room. This should do until I can get Airstream to evaluate and provide a proper solution. What worries me now is how many more of these electrical short Easter eggs are lurking in the trailer. I know there was post a while back about a fire that destroyed a Globetrotter. Certainly this is just one of many quality issues I have had. Over the last 5 months we made 8 trips, 3 trips have had schedule impacts due to problems and Iíve had to cancel one trip. Not very good for any new vehicle but extremely disappointing for one that costs near $100000

Hi Lamar,*

We're very sorry to learn about the issues you have had. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can learn more and share it with our Customer Service and Technical Support team.

Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 01-06-2020, 06:39 PM   #14
4 Rivet Member
 
2018 27' Globetrotter
Mooresville , North Carolina
Join Date: Jan 2018
Posts: 288
Quote:
Originally Posted by ddrg View Post
That's sad :-)

On our 2018 GT, the break away cable and the jack motor cable were each individually enclosed in plastic split tubing flexible conduit covering.
^^^^Same here with our 2018 GT. Looks they either skimped on this in 2019 or was a slip up on yours.
__________________

__________________
2018 GMC Sierra 2500HD Duramax
Equal-I-zer Hitch
"Roadrunner"
GOUSC is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Voyager camera shorts out car fuse Pickles General Repair Forum 0 07-15-2018 01:59 PM
Sharp Edge - Safety Issue KelloggKid Airstream Lifestyle 0 05-30-2018 01:47 PM
Tracing 12v Circuits, Shorts...First Steps fotochop Batteries, Univolts, Converters & Inverters 27 02-27-2010 07:58 PM
Finding electrical shorts Cap-N-Red Lights - Interior & Exterior 2 03-19-2007 06:50 AM
various shorts solved, few minor questions richard77 Electrical - Systems, Generators, Batteries & Solar 4 10-04-2006 07:59 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 12:40 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.