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Old 04-03-2019, 03:05 PM   #1
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2018 30' Classic
Traverse City , Michigan
Join Date: Oct 2017
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Wood Finish Quality on 18 Classic

We jumped into the world of AS after deciding we wanted quality but simplicity after 40 years of motorhoming. My husband has always admired Airstreams so we purchased a 30 2018 Classic. Were mostly pleased with our choice but are saddened by the horrible finish on the unit wood. Cupboards have bare spots where it appears finish was never applied. There are many locations where bare spots appear and finish is not of good quality. Anyone else found this?
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Old 04-03-2019, 03:52 PM   #2
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2019 30' Classic
Canfield , Ohio
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Well, unfortunately, yes. Our 2019 Classic 30 had several spots we are not happy with. Looks like the supplier to Airstream (a company from Indiana I believe) builds the cabinets for the classics and are not turning out a very good product.

My wife and I quickly noticed that the dealer (I assume) had polished over some of the flaws with a type of finish wax with a little color. After a few months, this color came off or just disappeared into the wood.

Our rear cabinet was the worst. The finish was horrible and not completely sanded properly. Tops of cabinet drawers in the bathroom are losing their color, I assume, by the stain getting absorbed into the wood as the end grains were never sealed.

Our trailer is going back to JC for just this reason. Airstream has already set up removing our upper rear cabinet and replacing it with another.
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Old 04-03-2019, 05:20 PM   #3
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2018 30' Classic
Thousand Oaks , California
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My cabinets are in good shape. We came from JC recently and had a wonderful experience. They will definitely make it right for you. Any dealer will do the same, it will just take time for them to get the parts/materials.

From what I understand, classics are solid wood and its all a stain. In this case, they may need to do a light sanding, re stain, then clear coat.
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Old 04-04-2019, 12:27 PM   #4
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Quote:
Originally Posted by SMKovalchik View Post
We jumped into the world of AS after deciding we wanted quality but simplicity after 40 years of motorhoming. My husband has always admired Airstreams so we purchased a 30 2018 Classic. Were mostly pleased with our choice but are saddened by the horrible finish on the unit wood. Cupboards have bare spots where it appears finish was never applied. There are many locations where bare spots appear and finish is not of good quality. Anyone else found this?
Hi SMKovalchik,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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Old 04-04-2019, 02:43 PM   #5
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2018 27' Globetrotter
2019 30' Classic
Ivins , Utah
Join Date: May 2018
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Turk123, We took delivery of our Classic 30 about 2 weeks ago. I noticed several "dull" grimey spots on the same cabinet, same place as in your photo, as well as other places, especially bottoms. Not as big as yours, but they did wipe clean and shiny with Sprayway glass cleaner (ammonia free) and a micro cloth. Not all of the cabinets in the trailer are wood; walls and undersides appear to be laminate. Several doors and drawers were poorer quality than "seconds" and are being replaced through the dealer, Airstream of Utah.
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Old 04-04-2019, 03:07 PM   #6
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2020 25' Globetrotter
Santa Rosa , California
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Although we've had a few other issues, the appearance of the cognac maple wood finish in our 2018 30' Classic has not been one of them. Very uniform (no blotches or bare spots) and overall very nicely done.
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Old 04-05-2019, 03:59 PM   #7
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2018 30' Classic
Ivins , Utah
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Yep. A couple blotches on the dinette locker door. Airstream of Utah ordered a replacement, however, when I brought the unit in, it was the wrong size. To their credit, the dealership owner told the service department to swap a locker door off of an unsold, identical unit in order to get me on my way.
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Old 04-14-2019, 08:06 AM   #8
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2017 30' Classic
Carlisle , Pennsylvania
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Hi

Not a 2018, but a 2017: No problems with finish on any of the woodwork so far. You did get me to take a good close look though

Bob
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Old 04-14-2019, 09:26 AM   #9
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2003 25' Classic
Zanadude Nebula , Milky Way
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Welcome Aboard to Classic World...👍

Our wood still looks good👍...if you like wood.🤔
Sandra loves wood.😘 And I love Sandra.😍

She also wanted to go to Cleveland on Vacation...
but I'm the Husband...so we went to Cleveland🤷*♂️

Bob
🇺🇸
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