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Old 10-02-2019, 02:18 PM   #1
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2020 33' Classic
Hanover , Pennsylvania
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Victron Energy MPPT Control

My controller is displaying “fetching history”. I can not switch to setup or use any of the arrows to change display. Does anyone know how to reset this.
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Old 10-03-2019, 05:06 PM   #2
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2016 30' Classic
Covington , Louisiana
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Originally Posted by rlyoung1952 View Post
My controller is displaying “fetching history”. I can not switch to setup or use any of the arrows to change display. Does anyone know how to reset this.


I had a similar issue. Remove the monitor outer rim which will expose 4 screws. Remove the screws. Pull the monitor away from the wall exposing the backside. Unplug the wire connecting the monitor. Wait a few minutes. Plug the wire back into its slot. This should reset the monitor. This process worked for me. let me know if this worked. Thx.
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Old 10-03-2019, 06:40 PM   #3
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I had a similar issue. Remove the monitor outer rim which will expose 4 screws. Remove the screws. Pull the monitor away from the wall exposing the backside. Unplug the wire connecting the monitor. Wait a few minutes. Plug the wire back into its slot. This should reset the monitor. This process worked for me. let me know if this worked. Thx.


Thanks, it worked. Jackson center wanted me to take it back to my dealer to replace it. My dealer in in NJ and I am in Florida right now. Orlando’s Airstream was trying to get me in within two weeks. I can now cancel this appointment.
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Old 10-04-2019, 10:56 AM   #4
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Originally Posted by rlyoung1952 View Post
Thanks, it worked. Jackson center wanted me to take it back to my dealer to replace it. My dealer in in NJ and I am in Florida right now. Orlando’s Airstream was trying to get me in within two weeks. I can now cancel this appointment.


Happy it worked and I could be of help. Many times I’m also stumped with my 2020 30ft classic and this forum has been a great resource for me and has saved me from a warranty trip back my dealer.
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Old 10-04-2019, 11:18 AM   #5
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I'm just glad to hear AS finally upgraded to a decent solar controller. Yea!
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Old 10-04-2019, 01:04 PM   #6
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I'm just glad to hear AS finally upgraded to a decent solar controller. Yea!
Hi

They made the switch a couple years ago ....

Bob
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Old 10-06-2019, 07:20 PM   #7
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Just picked up our Classic 30RBQ yesterday and had the same issue. Followed Sjcjr's advice and all is well. Working perfectly!!!
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Old 10-30-2019, 03:07 PM   #8
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Solar monitor

1week old 2020 30' Classic
Just read this post and having the same issue with my monitor. It reads fetching history or something like that. I called Jackson Center and they sent me a PDF on controls. The monitor will not accept any input. My second e-mail the tech suggested I have a technician check it out. Will try the above suggestion.
Sounds like it worked for several people.

Thanks
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Old 10-31-2019, 12:14 PM   #9
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Blue Ridge , Georgia
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Working again

Quote:
Originally Posted by Gleverett View Post
1week old 2020 30' Classic
Just read this post and having the same issue with my monitor. It reads fetching history or something like that. I called Jackson Center and they sent me a PDF on controls. The monitor will not accept any input. My second e-mail the tech suggested I have a technician check it out. Will try the above suggestion.
Sounds like it worked for several people.

Thanks
Tried it and it worked. Thanks for posting on forums

Guy
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Old 06-01-2020, 11:31 AM   #10
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Tried it and it worked. Thanks for posting on forums

Guy
Does it still charge the batteries while saying fetching History?
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Old Yesterday, 05:38 AM   #11
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Blue Ridge , Georgia
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My controller does the same thing "Fetching History". I have unscrewed it as above and reset it and it will work for a few days properly but goes back to fetching history. I've reset it at least 10 times over the last 6 months. I think it time for warranty replacement of the monitor. I do believe it does charge the batteries in that mode.
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Old Yesterday, 06:08 AM   #12
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Hello

I've reset mine also. Everything was fine for a few weeks then it returned to the fetching history message. Next, I reset it from the blue Victron solar charge controller by unplugging the display cable, waiting and then replugging. That also reset it and everything worked fine for a few weeks. Since neither was a long term fix I guess I'll contact my dealer.
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