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Old 12-21-2017, 08:44 PM   #1
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2018 30' Classic
Water valley , Mississippi
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No power

I have a 2018 plastic and I have issues with my electrical system. The only part of the electrical system works is when it is plugged into shore power and only then the 120 receptacle’s work, nothing else. No lights absolutely nothing. The batteries are not charging and as I check them today with a meter they are down to 1.5 V. It is inside storage and has been connected to shore power most of the time.
Does anyone have any thoughts about what the problem might be.
Thank you, Ted Baylor
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Old 12-21-2017, 08:45 PM   #2
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Of course the 2018 plastic should have read classic.
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Old 12-21-2017, 09:18 PM   #3
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Sounds like your converter is not working and your batteries have been drawn down as well. If the problem was just that the batteries were not charging because you had the disconnect switch in store mode, then once you plugged into shore power the lights should work again because the converter should be supplying 12 v power to he 12 v circuits, even if the battery was disconnected or dead. So see if your 12v distribution panel is getting power from the converter when plugged into shore power, if not its a bad converter or connection.--Frank
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Old 12-22-2017, 04:40 AM   #4
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Same symptoms I had with my 17 Classic when my stock paralax converter died three months after delivery, full timing. The delay to get another from Airstream or paralax prompted me to use an automobile battery charger to charge and float the batteries. Next paralax replacement converter worked well for a year. Still have same AGM batteries.
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Old 12-22-2017, 06:28 AM   #5
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Thank you Frank and James for your response and information. The unit is in storage and until I can Get it to a dealer for repairs, do you think it would be a good idea to recharge the batteries from an outside source.?
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Old 12-22-2017, 09:25 AM   #6
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Hi ted baylor,

We're sorry to learn about the issues you are having in your 2018 30' Classic. Please call our customer service and technical support team at*1 (877) 596-6111, option 2 so we can learn more and help.

Thanks.
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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Old 12-22-2017, 11:50 AM   #7
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Quote:
Originally Posted by ted baylor View Post
Thank you Frank and James for your response and information. The unit is in storage and until I can Get it to a dealer for repairs, do you think it would be a good idea to recharge the batteries from an outside source.?
Absolutely. If at all possible, pull the batteries and put them on a good battery maintainer charger until you can get this sorted.

If the batteries have gotten that low, check the water level, and get them charging. They have already suffered some possibly serious damage...
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Old 12-22-2017, 02:33 PM   #8
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I agree with rmkrum with the exception if this is the first low readings your deep cycle batteries may be ok. I'd pull them, charge them and then trickle charge them until you can get to JC and or talk to them. They may send you a new converter and install yourself, not hard, or get to a dealer.

I replaced my stock unit with one that charges when needed, but then goes to trickle, after seven months of being plugged in all the time, except while towing, everything is great.

Good Luck

Bud
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Old 12-23-2017, 05:07 AM   #9
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Is your battery disconnect switch on? By all means call Airstream @ JC, they are very helpful. Good Luck!
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Old 12-23-2017, 05:26 AM   #10
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Quote:
Originally Posted by ted baylor View Post
Thank you Frank and James for your response and information. The unit is in storage and until I can Get it to a dealer for repairs, do you think it would be a good idea to recharge the batteries from an outside source.?
https://www.amazon.com/dp/B00068XCQU?ref=yo_pop_ma_swf

What I use, works great, temp compensated. When real low like yours, may need to charge individually, but normally, can be done in parallel.
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Old 12-23-2017, 05:34 AM   #11
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If you pull the batteries out to charge them, remember to re-install them prior to towing the trailer in for repairs. The emergency brake requires battery power to function.
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