My LG Projector was recently successfully installed by the talented folks at Airstream NW. They were not able to program the original remote and obtained a replacement from the Airstream factory. I verified the satisfactory operation of my system yesterday, 14 March2019. Proper operation includes the screen raising and lowering, changing TV channels and adjusting the Bose Soundbar volume. Airstream NW POC is Kord Collin, Asst. Service Manager, Kcollin@airstreamnw.com
, 253-639-2007. Hope this helps.