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Old 02-20-2020, 10:39 AM   #1
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Is this Clearcoat Peeling Off

On a seven week “shakedown” trip with our new to us 2018 Classic and noticed this. Wasn’t there when we left home. Is it the clearcoat peeling off? Only this small patch so far. Anyone else experienced this?



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Old 02-20-2020, 10:45 AM   #2
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Originally Posted by iowajones View Post
On a seven week “shakedown” trip with our new to us 2018 Classic and noticed this. Wasn’t there when we left home. Is it the clearcoat peeling off? Only this small patch so far. Anyone else experienced this?



Attachment 361422Attachment 1


On the front roof panel just above the ‘A’ in Airstream.
Attachment 361423
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Old 02-20-2020, 11:03 AM   #3
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👎 Bummer

Yes it is...I would contact the factory. Phone, email and letter, include photo's and insist that they,the Factory repair it.

Best of luck...

Bob
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Old 02-20-2020, 11:40 AM   #4
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Originally Posted by iowajones View Post
On a seven week “shakedown” trip with our new to us 2018 Classic and noticed this. Wasn’t there when we left home. Is it the clearcoat peeling off? Only this small patch so far. Anyone else experienced this?



Attachment 361422Attachment 1
Hi iowajone,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.


Thank you.*
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Old 02-20-2020, 12:37 PM   #5
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It’s very encouraging to receive a reply from JC to this issue on these forums! Will send a PM with the information requested.
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Old 02-20-2020, 12:47 PM   #6
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Hi iowajone,*



We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.





Thank you.*


As requested last 6 of my VIN are 543813. Phone number is 515-520-9056. Please note I already have an appointment at Jackson Center on 17 March. My two year warranty expires in April.

We made this appointment some time ago after first purchasing the camper from the original buyer. We are taking a seven week trip now anticipating that we might find some warranty issues.

Please confirm that we have indeed gotten the warranty transferred. Original owner was Michael Tepp. I think we have it but just want to verify.

Thanks

Dave Jones
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Old 02-20-2020, 02:12 PM   #7
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Dave, I think they want you to contact Jackson Center directly.
Al
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Old 02-21-2020, 10:39 AM   #8
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We have the same thing. With an appointment at the factory in May. Still in warranty. Upper panel driver side
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