Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-22-2019, 10:36 PM   #81
Rivet Master
 
J. Morgan's Avatar
 
1972 31' Sovereign
1975 31' Excella 500
Currently Looking...
Benton , Arkansas
Join Date: Mar 2013
Posts: 5,868
Images: 11
Quote:
Originally Posted by Zybane View Post
lol I was thinking the same thing. Having huge holes in your floor and belly pan is a feature!

When Airstream didn't screw my dinette bench to the floor, it was so that I can easily move it around. What a nice FEATURE!

When Airstream didn't connect two of my electrical outlets, it was a feature to make sure that I don't draw too much power!

LOL some posts on this forum are hilarious.


If I were you I'd get rid of it.
__________________

__________________
The fact that I am opinionated does not presuppose that I am wrong......

J. Morgan is offline   Reply With Quote
Old 07-23-2019, 11:29 AM   #82
Rivet Master
 
jeffmc306's Avatar
 
2019 27' Globetrotter
McHenry , Illinois
Join Date: Apr 2018
Posts: 938
Blog Entries: 4
Quote:
Originally Posted by rsementi View Post
Yes thatís all true. Thatís why a drop out vent
was invented to go through the floor of the trailer to BOTH allow for any LPG leaks to escape since it is heavier than air, and to allow for fresh air to enter, leaving no room for rodents to enter.
rsementi, but wouldnít that just move the propane gas to the sealed space below the floor? Or would you put another vent in the belly pan? That would allow heat to escape when near freezing and want the tanks to stay warm? I like the vent idea just trying to understand how best to implement it.
__________________

__________________
2019 27í Globetrotter FBT Walnut/Dublin Slate
2018 FC23FB
2019 Ram 2500 6.4 Hemi Laramie Blue Ox 1000#
WBCCI# 10258
RETIRED!
jeffmc306 is offline   Reply With Quote
Old 07-24-2019, 10:37 AM   #83
Cobalt
 
Cobalt's Avatar
 
2019 25' International
Anywhere , Tennessee
Join Date: Nov 2018
Posts: 44
Quote:
Originally Posted by The Naker View Post
This is what I'm going to do. I'm now convinced the problem isn't the holes in the floor. I need to go over the entire underside of the trailer and seal up any openings.

Also I just wanted to say that I'm not complaining or upset with Airstream. I still really like my trailer and when I decided to buy it I knew that I'd have to deal with small issues like this. As long as I can fix them its all good. And this process along with other fixes I've done have helped me to learn the systems and location of various items in the trailer and be more comfortable with any repairs I may have to make when I'm on a trip.
I agree with you completely, EXCEPT.
I have had several simple issues come up by which I called AS JC. Very cooperative, weíll get back to you. Nothing, no texts, emails, phone call, Nothing.
Based upon customer service alone, and I mean down to the AS dealers Iíve had, I would not buy another one. Strong statement. They left me with the feeling ďThis is an Airstream, how dare you question our XX years of building a great product.Ē
Cobalt is offline   Reply With Quote
Old 07-24-2019, 10:40 AM   #84
Cobalt
 
Cobalt's Avatar
 
2019 25' International
Anywhere , Tennessee
Join Date: Nov 2018
Posts: 44
Quote:
Originally Posted by Cobalt View Post
I agree with you completely, EXCEPT.
I have had several simple issues come up by which I called AS JC. Very cooperative, weíll get back to you. Nothing, no texts, emails, phone call, Nothing.
Based upon customer service alone, and I mean down to the AS dealers Iíve had, I would not buy another one. Strong statement. They left me with the feeling ďThis is an Airstream, how dare you question our XX years of building a great product.Ē
Now, Iíll add that dealer maintenance, warranty work, etc, has been outstanding. They are simply the best of anything Iíve ever dealt with. They literally stop work to help you, if a quick fix, they do it. That customer service cannot be matched, by any auto dealer or other store.
Cobalt is offline   Reply With Quote
Old 07-24-2019, 11:56 AM   #85
Rivet Master
 
SSquared's Avatar
 
2013 25' FB Flying Cloud
Longmont , Colorado
Join Date: Jan 2012
Posts: 764
Quote:
Originally Posted by Cobalt View Post
Now, Iíll add that dealer maintenance, warranty work, etc, has been outstanding. They are simply the best of anything Iíve ever dealt with. They literally stop work to help you, if a quick fix, they do it. That customer service cannot be matched, by any auto dealer or other store.
I'm glad you have a great dealer. Which dealer is it?
SSquared is offline   Reply With Quote
Old 07-24-2019, 12:11 PM   #86
E Pluribus Aluminus
 
Jaxon's Avatar
 
2008 34' Classic S/O
1967 22' Safari
2005 30' Classic
Land Of Enchantment , New Mexico
Join Date: Aug 2005
Posts: 1,270
Images: 9
Quote:
Originally Posted by The Naker View Post
Understood. I had used some 3M auto insulation and capped with flexible vinyl cut to fit (and taped with aluminum tape). Maybe I'll remove the vinyl and figure out how to seal up the underside instead.
.
It might also be useful to line the aluminum with a grommet of some sort to help guard against pipe chaffing... Surprised Airstream didn't do that...

...Surprised this is even a problem you're having to deal with and not something caught during manufacture.
.
.

Naw... not surprised.
.
__________________
.
Bill & Kim
WBCCI 7005 * AIR 9218
The trouble with trouble is it always starts out as fun...
Jaxon is offline   Reply With Quote
Old 07-24-2019, 12:17 PM   #87
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
Quote:
Originally Posted by Jaxon View Post
.
It might also be useful to line the aluminum with a grommet of some sort to help guard against pipe chaffing... Surprised Airstream didn't do that...

.
It would be very easy to use some molded rubber or vinyl trim and glue around the edges of the holes that are cut. Of course, we would have to do this ourselves.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-25-2019, 03:13 AM   #88
2 Rivet Member
 
2018 33' Classic
Butler , Pennsylvania
Join Date: Feb 2017
Posts: 50
Images: 2
I own a 2018 Classic 33 FB. I spent some time during the last winter where it got down to +2 for some time. While the Alde running on propane kept things warm, I too pulled the kickplate after feeling a draft and noticed the same two holes in the floor. Looking down through the holes, I could see daylight where the box wrapped around the water service hookups. To kill the draft, I stuffed fiberglass insulation into the holes and sealed up the water service box with foam pipe wrap. The insulation fixed the draft and provided some additional insulation to the water service inlet (hopefully solving my frozen inlet even with a heated water hose).

I am disappointed with the quality of my build. I expected more from Airstream.
RussRamz is offline   Reply With Quote
Old 07-25-2019, 06:56 AM   #89
Retired Navy Veteran
 
1964 26' Overlander
1989 34' Excella
Warner Robins , Georgia
Join Date: Jul 2017
Posts: 108
QC at AS

Sitting in my renovated 1964 Overlander at the International Rally In Doswell. A couple of days ago, COO Julian and Brian and Lenny and Technical Rep informed us that Quality problems are the reason they are now moving to a more thorough Final Inspection. They also informed us their staff reviews this forum and AS Addicts. They also listened to many AS owners share their Quality problems, such as: locked in their trailer, poor appliances, poor design, etc. They have weekly meetings with manufacturing staff to discuss problems found and resolution all the way up to Julian and CEO level. They have established a new position of VP of Supply Chain, which hopefully gets AS staff into Suppliers facilities to demand improvements in Quality? Can someone forward this thread to AS? Ideally AS staff would read this thread and respond to all of us! As an aside - this concerns tow vehicles these AS senior reps used to tow their AS trailers to the Rally? GM pickup and a Nissan Armada!!!
superChop is offline   Reply With Quote
Old 07-25-2019, 08:21 AM   #90
Wheels Itch)(Must Travel
 
az-streamer's Avatar
 
2014 25' FB Flying Cloud
- east coastal area - , Florida
Join Date: Mar 2009
Posts: 556
Images: 20
Quote:
Originally Posted by superChop View Post
Sitting in my renovated 1964 Overlander at the International Rally In Doswell. A couple of days ago, COO Julian and Brian and Lenny and Technical Rep informed us that Quality problems are the reason they are now moving to a more thorough Final Inspection......
One could propose that more diligent inspections at each intermediate stage of assembly would reduce the overall number of problems found during final inspection.

Also, using only a final inspection might not not catch problems covered up during later stages of assembly.
az-streamer is offline   Reply With Quote
Old 07-25-2019, 12:54 PM   #91
Retired Navy Veteran
 
1964 26' Overlander
1989 34' Excella
Warner Robins , Georgia
Join Date: Jul 2017
Posts: 108
QC at Airstream

I attended a seminar led by Airstreams Technical Mgr, Rick. I showed him the thread and he said it hs been forwarded to their Engineering team by the third party hired to monitor social media. Hope to hear a response from Airstream soon.
superChop is offline   Reply With Quote
Old 07-25-2019, 01:14 PM   #92
Aluminut
 
Silvertwinkie's Avatar
 
2004 25' Safari
. , Illinois
Join Date: Feb 2003
Posts: 10,474
Quote:
Originally Posted by az-streamer View Post
Also, using only a final inspection might not not catch problems covered up during later stages of assembly.

I agree, if they are going to REALLY try to mitigate all the repetitive issues we've all been talking about for years, the only way I can see them solving this is to have people in-line looking at each stage of the build, with the authority to halt production on a particular unit or units until the work is done to the highest possible quality.


I've posted this before, but my umbilical connection in the front had a McDonald's wrapper stuffed into it. I noticed it when I installed a subwoofer when removing a box panel under the front couch. To me that spoke volumes as to the attitude on the production line. I had hoped it had gotten better since then, but here we are 16 years later and then there is this.


It's simply disgraceful to pay the prices they are commanding for these and have such shoddy work. I get that it's hand built, but even then, if you have the right processes in place, things like this would be the exception, not what appears to be the rule.


I've heard a LOT of lip service over my near 20 years of owning and being a part of the Airstream community. Sadly very little of that lip service has to date trickled down to better quality of the end product IMHO.
__________________
Computers manufactured by companies such as IBM, Compaq and millions of others are by far the most popular with about 70 million machines in use worldwide. Macintosh fans note that cockroaches are far more numerous than humans and that numbers alone do not denote a higher life form. -NY Times 11/91
Silvertwinkie is offline   Reply With Quote
Old 07-29-2019, 06:10 AM   #93
Rivet Master
 
2016 30' Classic
Lorton , Virginia
Join Date: Jul 2015
Posts: 679
Oh please they have been saying the same thing for years. "Final inspection" is a joke. When everything is already installed and sealed up, they just look at superficial things in "final inspections".

The only way they are going to get any traction with the obvious "I don't give a crap" Airstream factory worker is to do stage inspections by dedicated quality control officers. I won't be holding my breath.

Oh; also eliminate self-tapping screws and double stick tape. What lazy/garbage ways to secure something.

Every time someone asks me in a campground "how do you like your AS?" I say "overpriced for the quality". Usually they move on pretty quick.
Zybane is offline   Reply With Quote
Old 07-29-2019, 06:20 AM   #94
Site Team
 
Rocinante's Avatar

 
Currently Looking...
Green Cove Springs , Florida
Join Date: Dec 2013
Posts: 5,963
Blog Entries: 49
Holes in the floor of my 2019 Classic 33

I tell them to dream about a gently used unit thatís a year or two old, where someone else has already worked out the most egregious issues under warranty.
I remember a time when ďbuilt by handĒ meant a product was built with special care, particularly high attention to detail, and excellent quality, instead of an excuse for building a product thatís slapped together and shoved out the door.
__________________
Rocinante has been sold. Now looking for Rocinante Piccolo, a class-B camper van.
(Named for John Steinbeck's camper from "Travels With Charley")


Rocinante is offline   Reply With Quote
Old 08-04-2019, 07:44 AM   #95
New Member
 
2019 26' Flying Cloud
Komoka , Ontario
Join Date: Aug 2019
Posts: 1
Also incomplete sealed floor of brand new FC 26

Hello all-

Just received my new 2020 FC 26FB. I also observe incomplete floor in this model. Some holes are sealed others are incompletely sealed (see pic attached- form under the dinette seat) - looks like a black kind of tape...
Carpentry is in some parts (kitchen drawers, bathroom) not very well done - self-assembled IKEA furniture gives a better result

Let's see what my dealer can do to fix this...
Attached Thumbnails
Click image for larger version

Name:	IMG_0906.jpg
Views:	38
Size:	197.3 KB
ID:	348523  
__________________

MegaRhapsody is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
GMC 1500 AT4 2019 & Airstream Classic 30RB 2019 mikebrownvb Towing, Tow Vehicles & Hitches 54 07-15-2019 11:33 AM
Floor replacement - c-channel bolt holes slipped 1in off frame holes tshannon Repairing/Replacing Floor &/or Frame 2 07-21-2016 04:07 AM
New toilet holes don't match old holes RichHog Sinks, Showers & Toilets 8 03-15-2009 06:36 PM
Extra factory holes in Plywood Floor Cos Repairing/Replacing Floor &/or Frame 4 08-07-2007 02:41 PM
Screw holes in Tradewind floor yochanan Repairing/Replacing Floor &/or Frame 1 01-21-2006 11:50 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 08:56 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.