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Old 03-22-2020, 03:22 PM   #1
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2018 30' Classic
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Frickiní. Alde AGAIN

Itís 90 in central FL. Iím the one that posted about no power to the Alde then after repair, heat keeps going up beyond the temperatures set. Now, had the shower boost on for awhile and as I was drying off I noticed the towel bar was hot. The AC is running. The heat is NOT on according to the Firefly yet guess what, the heat is on, the towel bar is boiling hot and heat is pouring out of the ďradiatorsĒ. This is insane. Any suggestions now?
Airstream has a major problem and weíre tired of nothing but trouble.
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Old 03-22-2020, 10:31 PM   #2
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What did airstream say when you emailed them? Did you get a response when you called them?

Your window to speak to JC is closing quickly. Looks like OH is going to shelter in place tomorrow. Donít know if AS is considered necessary work?
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Old 03-23-2020, 07:01 AM   #3
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I would power the system down and bring up again.

I have a 3020 model but this might apply. Just a thought. Most people set their priority mode to electric if hooked up to a pedestal. Try setting the Alde to propane priority. It may take a new path in the logic.

Can you see on the panel if the booster is on? Or suddenly changes? The 3020 has a panel that shows booster status as a bar.
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Old 03-23-2020, 07:07 AM   #4
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Frickiní. Alde AGAIN

3010 model just has a booster on/off button. Youíll also see the set temperature jump to the 80ís when you press the boost button. This is all on the Alde panel under the sink, not on firefly.
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Old 03-24-2020, 05:23 AM   #5
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Thank you for everyone’s suggestions. Even before this shutdown I had phoned and emailed Jackson Center (which yes, is now closed) and the suggestion was to go to a dealer. The Tampa dealer and our home dealer, (Nature and Me, Traverse City, Mi), worked together and replaced the control board (one on top of the boiler). Things seemed ok, then the heat starting climbing wildly. Haven’t needed the heat so decided to wait until we got home. That’s a challenge now of course. We even talked with the manufacturer of Alde who promised to get back to us - and didn’t. JC contacted them (now Thruma sp?) and additionally ask them to contact us. They didn’t. Then the experience of the heat skyrocketing when the shower boost was on happened. Earlier we had done the complete shut down. On top of everything the board under the sink is flickering. Long history short we’ve all concluded the firefly and Alde aren’t communicating. This isn’t the fist time. The Firefly board was replaced late last fall and our poor tech was given multiple and competing suggestions from Alde (at that time, since sold) and AC. He finally managed to get the systems talking. This has been on going since we drove the new unit off the lot. Needless to say we’re not pleased with Air Streams and wonder why we traded. We’re now waiting for an appropriate time to head north and wait for chapter ? I’ve lost count.
Thank you to everyone for suggestions.
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