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Old 04-28-2018, 12:50 PM   #1
RosieTheRiveted
 
2017 30' Classic
Tucson , Arizona
Join Date: Jun 2014
Posts: 13
Angry Day/night shade failure

One of our day/night pleated shades over the dinette has become completely detached from the windowframe. We can't seem to get the bottom bar of the shade reattached to the metal clips. We noticed that some of our blinds have a screw on either one or both ends of the bar that holds the shade to the windowframe. Looks like a work around to prevent the blinds from coming loose from the clips. Has anyone else encountered this? We've had an issue with that blind since we purchased the trailer and now it's completely inoperable. Our local dealer told us they have to replace the metal clips and they are on backorder (?!). I've got a call into Jackson Center and sent an email but no replies yet. It's little things like this that drive me crazy!
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Old 04-28-2018, 01:47 PM   #2
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2024 30' Classic
KALISPELL , Mt
Join Date: Nov 2016
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Yup, welcome to the crazy bunch.
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Old 04-28-2018, 01:48 PM   #3
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KALISPELL , Mt
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Looking for thread and drawings.
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Old 04-28-2018, 02:08 PM   #4
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http://www.airforums.com/forums/showthread.php?t=165990

Start here.
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Old 04-28-2018, 03:40 PM   #5
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2016 30' Classic
Maitland , Florida
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We had the same problem on both our big shades in the front and back. Bought some clear plastic mirror clips at Lowes and screwed them into the bottom frame to hold down the bar. Took 4 clips for each window.
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Old 04-29-2018, 05:50 AM   #6
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Upper St Clair , Pennsylvania
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I contacted OceanAir directly in VT and the person I spoke to responded with directions and product.
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Old 04-29-2018, 10:10 PM   #7
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2019 30' Classic
Salida , Colorado
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I fear the inevitable when my shades start to break.

I've been looking into electric/automatic shade ideas. Would probably just go with "night shades" as I hardly ever use the "day shades".
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Old 04-30-2018, 10:22 AM   #8
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Jackson Center , Ohio
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Hi cniccum,

We're sorry to learn about the issue you described in your 2017 30' Classic. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

We look forward to helping you get this resolved.
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Old 05-01-2018, 01:12 PM   #9
RosieTheRiveted
 
2017 30' Classic
Tucson , Arizona
Join Date: Jun 2014
Posts: 13
I left a message last week and sent an email through the online Airstream customer support site. I have not heard back from anyone yet.
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Old 05-06-2018, 05:04 PM   #10
Reads a lot
 
2017 30' Classic
Titusville , Florida
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Keep trying. There are only 2, maybe 3 people in tech support, John, Gretchen and one other person I think. They get at least 100 calls each day from owners and dealers. I have found the calls work better but it just could have been luck. Keep calling and hit option 2. Or call Ocanair in VT. The shades can fail for any number of reasons. Mine haven’t fail yet but I hear it’s not too awful to fix them yourself.
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Old 05-06-2018, 05:11 PM   #11
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Zybane, if you find anyone that can do the motorized shades that look good and will work in the AS please share. I want to replace my shades just because I don’t like the whole window treatment thing. There has to be a better way then the ugly faux suede looking stuff on big ugly boxes. I am going to contact a company that did a great job on motorized, automatic, smart, shades for my house and see what they can come up with for my AS. It’s those curved windows that are going to be a challenge.
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Old 05-06-2018, 11:03 PM   #12
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2019 30' Classic
Salida , Colorado
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I actually like the suede window boxes, helps dampen the sound and keep light out when the shades are closed.

Getting automated shades would be relatively straight forward for the normal "flat" windows, but I'm pretty sure you'd have to make something from scratch for the curved windows. Having a company do some one-off's would be ridiculously expensive.
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