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Old 06-01-2021, 01:49 PM   #1
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2021 33FB Classic
Cumming , Georgia
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CZone issue

I jinxed myself. I spoke to @DeltaRon Monday afternoon and told him the “luck” I’ve had the past six months with my ‘21 Classic 33. No issues.

Leave campground and drive 90 mins home - all kinds of alerts as soon as I hit storage & plugged in.

Anyone ever have a CZone Contact 6 error?

I got to storage and plugged into 50amp. I noticed all the buttons for lights & awning were flashing. I went to CZone panel and saw alert icon. Below is what I found.

I know I have power from the storage. Two green lights on surge protector. I open panel and checked all wires going into contact 6 box. I took CZone panel off and unplugged all the wires - waited 30 secs and replugged - that rebooted panel.

I called AS Tech Support who had me do those things again. Then said - “call Southland”. Did that and they are at two month back up.

Anyone else have any ideas I can try?

Thanks.
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Old 06-01-2021, 03:54 PM   #2
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2017 30' Classic
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Hi

Best guess, you had a wiring harness connector fall off of one of the modules. Simple fix is to simply check them all.

Bob
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Old 06-01-2021, 04:30 PM   #3
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Thanks for the reply. I checked everything on the contact 6 and the CZone box under the garment closet. Where else would make sense to check?



Quote:
Originally Posted by uncle_bob View Post
Hi

Best guess, you had a wiring harness connector fall off of one of the modules. Simple fix is to simply check them all.

Bob
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Old 06-02-2021, 08:08 AM   #4
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Hi

Each of those cables goes to someplace ( this or that device ... ). There may be intermediate connectors in the harness. I don't have a 33 so I can't really point you to where they actually are. The only guess would be "behind something ... )

Bob
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Old 06-02-2021, 08:21 PM   #5
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2019 30' Classic
Belen , New Mexico
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I've had this exact same error in our 2019 30RB Classic. It was indeed a connector that had come loose. On ours, the offending cable was in the harness right behind the COI under the wardrobe. Simply reattaching the connector solved the problem. Afterwards, I found all of the connectors and found two more that were a potential problem.

The connectors generally won't come apart when properly tightened (finger tight) but they put them together so quickly when building these, there are bound to be occasional ones that are like this. The vibration will cause the connector to vibrate loose if they haven't been tightened properly.

think of it as a fun adventure to explore the hidden recesses of your cabinetry to find all of those connections :-) Airstream certainly can put them in places I wouldn't have expected.
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Old 06-02-2021, 08:49 PM   #6
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I had a similar error and Ephram's suggestion is a good one. I found that even though the power connector to the CZone switch was tight, I loosened them and retightened them and it solved my problem.

The switch is the box that has all the blinky lights. Try the two connectors that feed the power to the switch.
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Old 06-03-2021, 04:32 AM   #7
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Thanks - I’ll go back up and try to find the one that came off. We did hit some rough road spots up on 515 in north GA.
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Old 06-12-2021, 08:13 PM   #8
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While troubleshooting my CZone issue today, I came across a large 30amp breaker out where the battery is. Can someone please tell me what that is for? The very first alarm notification I got before my CZone COI & Contact 6 alarms was battery disconnected. Thanks.
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Old 06-12-2021, 08:20 PM   #9
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Jack fuse
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Old 06-12-2021, 08:22 PM   #10
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Quote:
Originally Posted by nitzo View Post
Jack fuse


Thank you!!!
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