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Old 06-26-2018, 11:13 AM   #1
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2017 30' Classic
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Battery discharge

Our battery discharged near completely after working fine for several days plugged into 50 amp service. We managed to get it charged some using our truck and are now headed down the road. We have a 2017 Classic 30. We were running lots of A/C last few days. Id hear a clicking sound every few minutes that seemed to come from table area. Weve been told by JC it could be the converter. Any insights? Help? We are headed for a dealer now ...
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Old 06-26-2018, 12:17 PM   #2
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Open your power distribution center (where the circuit breakers are) and check the 2 green fuses that are by themselves over to one side of the converter (usually on the bottom of the power center). If these 2 fuses are blown, the converter is most likely damaged, you can try to replace the fuses, but in my experience they will blow immediately.
This can happen while connecting/disconnecting the shore power cord if you allow the Neutral (top) come out of the receptacle before the Hot (both sides). This Neutral fault will cause the converter to use one of the hot leads as neutral and thus fry the converter transformer.

Amazon has new Progressive Dynamics converters:
https://www.amazon.com/Progressive-D...+dynamics+4655

good luck!!!
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Old 06-26-2018, 12:21 PM   #3
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Originally Posted by vintagemotor View Post
Open your power distribution center (where the circuit breakers are) and check the 2 green fuses that are by themselves over to one side of the converter (usually on the bottom of the power center). If these 2 fuses are blown, the converter is most likely damaged, you can try to replace the fuses, but in my experience they will blow immediately.

This can happen while connecting/disconnecting the shore power cord if you allow the Neutral (top) come out of the receptacle before the Hot (both sides). This Neutral fault will cause the converter to use one of the hot leads as neutral and thus fry the converter transformer.



Amazon has new Progressive Dynamics converters:

https://www.amazon.com/Progressive-D...+dynamics+4655



good luck!!!


We have a 50 amp surge protector. Does your comment still apply?
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Old 06-26-2018, 12:27 PM   #4
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Originally Posted by Laurai View Post
We have a 50 amp surge protector. Does your comment still apply?
Very smart to use a surge protector, and it will prevent this as long as you plug the RV cable into the SP and then into the shore power tower.
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Old 06-26-2018, 03:36 PM   #5
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Originally Posted by vintagemotor View Post
Very smart to use a surge protector, and it will prevent this as long as you plug the RV cable into the SP and then into the shore power tower.


Running down the road were back to 100 percent. It does seem that the two green fuses (30 amp) have blown if the way to tell is that there is no connection (or broken wires)
between the fuse legs.
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Old 06-26-2018, 10:01 PM   #6
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You should ALWAYS shut the circuit breaker OFF before plugging in or unplugging the shore power cable.
I believe the 2 fuses are for reverse polarity protection on the DC side.
Check to make sure the battery(s) are wired correctly.
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Old 06-27-2018, 04:34 AM   #7
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Laurai-

Also, don't be surprised if your batteries (you have 2) are getting very weak and may be up for replacement. The factory converters (power center/battery charger/converter) are infamous battery "toasters", putting out single stage charge current that "cooks" your batteries' over time.

Vintagemotor is referring you to a replacement converter that has 3 stage charging that won't "cook" your batteries. Many of us have done that type of converter swap, and it pays off in battery life and condition. Lots of threads on AF will give you direction on these issues. In fact, here is the dedicated forum for battery topics:

http://www.airforums.com/forums/f449/

Hope this helps.
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Old 06-27-2018, 08:15 AM   #8
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Hi Laurai,

If you need assistance, please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

We look forward to helping you get this resolved. Thank You.
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Old 06-27-2018, 05:15 PM   #9
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Yup, time to call JC and get tech support involved. They are great to work with. I made every newbie mistake known to man and woman kind. I lived to tell and so did my 2017 Classic with only one trip to the mothership. Hang in there is gets easier..sorta.
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