Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-23-2020, 10:54 AM   #1
4 Rivet Member
 
2019 30' Classic
Belen , New Mexico
Join Date: Apr 2011
Posts: 323
Another AT&T irritation on the Classic connectivity

Don't know what router the 2020s are using, but the 2019 uses a Pepwave MAX BR1 mini with a Cat 4 modem. I have been to several sites where AT&T coverage was supposed to be good and it really struggles. I may have found the problem.

Looking at the router specs:

Cat 4 frequency bands: B2, B4, B5, B13, B17

As it turns out, AT&T has a significant usage of the B12 band. In order to use it, you have to have the Cat 6 version of the router.

Now you know.
Ephraim is offline   Reply With Quote
Old 04-30-2020, 06:20 AM   #2
3 Rivet Member
 
2019 30' Classic
2012 25' FB Eddie Bauer
Crested Butte , Colorado
Join Date: Nov 2013
Posts: 193
So is there a solution? Is there something we can do to solve this? The best solution would be to get away from AT&T but if that isn't possible can we switch to a more current Pepwave but still retain the trailer's functionality?
__________________
2019 30' Classic RB pulled by 2018 Dodge RAM 3500 short bed
Froglips is offline   Reply With Quote
Old 04-30-2020, 06:46 AM   #3
2 Rivet Member
 
ChipB's Avatar

 
2020 33' Classic
St Tammany , Louisiana
Join Date: May 2017
Posts: 31
Images: 1
Quote:
Originally Posted by Ephraim View Post
Don't know what router the 2020s are using, but the 2019 uses a Pepwave MAX BR1 mini with a Cat 4 modem. I have been to several sites where AT&T coverage was supposed to be good and it really struggles. I may have found the problem.

Looking at the router specs:

Cat 4 frequency bands: B2, B4, B5, B13, B17

As it turns out, AT&T has a significant usage of the B12 band. In order to use it, you have to have the Cat 6 version of the router.

Now you know.
I'm experiencing similar connectivity and speed issues in areas where the ATT map indicates I should not have issues. I'm hoping for an answer as well. If it's a router upgrade, OK. If it's a switch to another carrier, OK. If it's both, well, that's an answer, and OK as well. I'll watch this thread for replies from those in the know.
ChipB is offline   Reply With Quote
Old 04-30-2020, 10:29 AM   #4
2020 Classic 33
 
Box Elder , South Dakota
Join Date: Oct 2013
Posts: 1,731
Images: 1
Specs I see on the Peplink site include B12.


Product CodeRegion/CarrierEmbedded Modem4G Bands3G Bands 4G LTEMAX-BR1-MINI-LTE-US-TUnited States14G LTE:
B2, B4, B5, B12, B13HSPA+: B2, B5
__________________
Gary
2020 Classic 33 Twin, 2019 Ram 3500 Longhorn, ProPride
NōVPN
ghaynes755 is offline   Reply With Quote
Old 04-30-2020, 07:16 PM   #5
Site Team
 
wulfraat's Avatar

 
2017 30' International
Broomfield , Colorado
Join Date: Apr 2009
Posts: 2,994
Images: 1
Another AT&T irritation on the Classic connectivity

Quote:
Originally Posted by Ephraim View Post
Don't know what router the 2020s are using, but the 2019 uses a Pepwave MAX BR1 mini with a Cat 4 modem. I have been to several sites where AT&T coverage was supposed to be good and it really struggles. I may have found the problem.



Looking at the router specs:



Cat 4 frequency bands: B2, B4, B5, B13, B17



As it turns out, AT&T has a significant usage of the B12 band. In order to use it, you have to have the Cat 6 version of the router.



Now you know.


Att Netgear nighthawk is a cat 16 modem with 4x4 MIMO antennas. Verizon 8800L is cat 18 with 4x4 MIMO antenna.

Each are about $200 bucks.

Iíve been working in the trailer this past week. Pushed about 200 gigs of data through my Verizon Inseego 8800L. I am one of the fortunate few who jumped on the $69/mo prepaid unlimited / unthrottled (but network managed) plan from 1.5 years ago. Works like a charm.

I regularly enjoy speeds of 25-75Mbps.
wulfraat is online now   Reply With Quote
Old 04-30-2020, 10:43 PM   #6
4 Rivet Member
 
2019 30' Classic
Belen , New Mexico
Join Date: Apr 2011
Posts: 323
Quote:
Originally Posted by ghaynes755 View Post
Specs I see on the Peplink site include B12.


Product CodeRegion/CarrierEmbedded Modem4G Bands3G Bands 4G LTEMAX-BR1-MINI-LTE-US-TUnited States14G LTE:
B2, B4, B5, B12, B13HSPA+: B2, B5
B12, B13, B17, and B18 are all on 700MHz.
Peplink says they have B12, but not B17.
5gstore.com lists it as having B17, but not B12

The Cat6 version says it has B12/17 and B13

I'm going to order one and swap the default modem out. This will allow me to mess with the router, but not mess with stuff that Airstream warranties. I'll see how much functionality is retained. In a conversation I had with Airstream a while back, they indicated that the smart control was not tied to AT&T. I suspect that the modem loads GPS data to an airstream server somewhere (for your location data.) It could be part of peplink's InControl system or it could be a separate server because the BR1 mini supports both.

I really don't care about location data. What I care about is having connectivity when I should have it, even if that means switching carriers.
Ephraim is offline   Reply With Quote
Old 05-01-2020, 02:49 PM   #7
4 Rivet Member
 
2018 30' Classic
Williamsburg , VA
Join Date: Dec 2019
Posts: 298
So what make and model did you purchase exactly?
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
primepower is offline   Reply With Quote
Old 05-02-2020, 06:02 AM   #8
3 Rivet Member
 
2019 30' Classic
2012 25' FB Eddie Bauer
Crested Butte , Colorado
Join Date: Nov 2013
Posts: 193
Yea, interested in how much functionality you lose. I can buy a hot spot for a fraction of what those modems cost.
__________________
2019 30' Classic RB pulled by 2018 Dodge RAM 3500 short bed
Froglips is offline   Reply With Quote
Old 05-02-2020, 12:39 PM   #9
4 Rivet Member
 
2018 30' Classic
Williamsburg , VA
Join Date: Dec 2019
Posts: 298
You can but you won't get the signal inside the Airstream like the connected antennae does.
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
primepower is offline   Reply With Quote
Old 05-02-2020, 09:47 PM   #10
Site Team
 
wulfraat's Avatar

 
2017 30' International
Broomfield , Colorado
Join Date: Apr 2009
Posts: 2,994
Images: 1
Another AT&T irritation on the Classic connectivity

Quote:
Originally Posted by primepower View Post
You can but you won't get the signal inside the Airstream like the connected antennae does.


It all depends on the conditions. I have an external Omni directional 1x1 antenna on the roof, 2x2 portable directional MIMO antenna I place in a window, and my jetpack 8800l has a built in omni directional 4x4.

85% of the time I use my 2x2 directional and place with the best orientation. 10% of the time I use the jetpack antenna and place the unit in a window, 5% of the time I use my roof antenna (most expensive of them all interestingly enough).

Ultimately I think a 4x4 roof mounted antenna would be best, but I have not seen any cost effective consumer cat 18 LTE modems with the ability to connect to an external 4x4... they all seem to be 2x2 outputs from the modem hardware, including both fixed and portable modems.

The best is to have multiple options available, and choose the one that works best for the circumstances. There is no question that a category 18 modem will outperform a cat 6 in most of not all situations as it can multiplex / aggregate channels for improved throughout.
Attached Thumbnails
Click image for larger version

Name:	IMG_0909.JPG
Views:	20
Size:	863.3 KB
ID:	367063  
wulfraat is online now   Reply With Quote
Old 05-07-2020, 12:18 PM   #11
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 706
Blog Entries: 1
Quote:
Originally Posted by Ephraim View Post
Don't know what router the 2020s are using, but the 2019 uses a Pepwave MAX BR1 mini with a Cat 4 modem. I have been to several sites where AT&T coverage was supposed to be good and it really struggles. I may have found the problem.

Looking at the router specs:

Cat 4 frequency bands: B2, B4, B5, B13, B17

As it turns out, AT&T has a significant usage of the B12 band. In order to use it, you have to have the Cat 6 version of the router.

Now you know.
Hi,*

Please don't hesitate to reach out to us so that we can assist by sending us a direct message with your contact information and the last 6 digits of your VIN.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Travel w/Verizon Jetpack for Connectivity Hittenstiehl Working on the Road 20 11-11-2013 02:23 PM
Internet Connectivity Rdiddly Friends of Dorothy 14 06-30-2012 08:28 PM
Greetings from VA - Connectivity issue lluquis Member Introductions 11 11-17-2007 09:42 AM
univolt/converter connectivity fwiz Mechanics Corner - Engines, Transmission & More... 3 04-19-2005 10:05 PM
Connectivity issues... Andy R Our Community 8 10-29-2004 07:42 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 08:12 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.