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01-06-2018, 01:54 PM
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#1
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Silver is the new black
2018 30' Classic
NAPA
, California
Join Date: Aug 2017
Posts: 34
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Alde Heating 2018 Classic 30 - Radiant Heat
We are camping Monterrey, CA this week. The outside temps 52-61.
Turned off all heat last night and turned on my space heater to low 70 degrees.
The radiant heat turned on, and it got so warm that I had to turn the air conditioner on to cool it down.
Out of further desperation, I shut off everything in the trailer with the main "Kill" button (red) and restarted 10 seconds later.
The radiant system eventually cooled down and I was able to hit the sack with my space heater..
I read through my 2018 manual and there is no information on radiant heat
The towel rack was also hot to the touch.
Any insight out there?
__________________
KT
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01-06-2018, 07:35 PM
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#2
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Rivet Master 
2018 30' Classic
Thousand Oaks
, California
Join Date: Mar 2017
Posts: 1,638
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Towel bar should be hot on our 18s or at least warm to the touch. Have you tried posting in the much ado about alde thread? I have had luck getting information off that thread and even had airstream directly reach out.
You should also be covered under warranty if you want to bring it into a local dealer to look at it.
__________________
BigSxyWhtGuy
Follow our adventures!
@airstreamvagabond on Instagram and YouTube
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01-07-2018, 10:27 AM
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#3
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4 Rivet Member 
Currently Looking...
Green Cove Springs
, Florida
Join Date: Oct 2016
Posts: 479
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Quote:
Originally Posted by madogkenno
We are camping Monterrey, CA this week. The outside temps 52-61.
Turned off all heat last night and turned on my space heater to low 70 degrees.
The radiant heat turned on, and it got so warm that I had to turn the air conditioner on to cool it down.
Out of further desperation, I shut off everything in the trailer with the main "Kill" button (red) and restarted 10 seconds later.
The radiant system eventually cooled down and I was able to hit the sack with my space heater..
I read through my 2018 manual and there is no information on radiant heat
The towel rack was also hot to the touch.
Any insight out there?
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www.alde.se. Go to the Alde website and download the manual for the Alde 3010. You will find it most helpful in understanding how to operate your system. There is a timer function in your system that may be set to on and causing the system to come on without your input. It is a radiant heat system and towel bar is part of the heating system.
As the previous poster said...go to the Much Ado About Alde thread on the Forum and start from the beginning. There are answers to most questions about the Alde system contained in that thread. It is an invaluable resource for those of us with 2017 & 2018 Classics.
__________________
Breathe In, Breathe Out, Move On
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01-07-2018, 10:54 AM
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#4
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4 Rivet Member 
Currently Looking...
Green Cove Springs
, Florida
Join Date: Oct 2016
Posts: 479
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__________________
Breathe In, Breathe Out, Move On
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01-07-2018, 08:21 PM
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#5
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Silver is the new black
2018 30' Classic
NAPA
, California
Join Date: Aug 2017
Posts: 34
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I did not see the 3010 download only a 3020. Can you be more specific?
Thanks,
__________________
KT
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01-07-2018, 09:10 PM
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#6
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Rivet Master 

2020 25' Globetrotter
Santa Rosa
, California
Join Date: Feb 2017
Posts: 1,953
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Quote:
Originally Posted by mojoe7009
www.alde.se. Go to the Alde website and download the manual for the Alde 3010. You will find it most helpful in understanding how to operate your system. There is a timer function in your system that may be set to on and causing the system to come on without your input. It is a radiant heat system and towel bar is part of the heating system.
As the previous poster said...go to the Much Ado About Alde thread on the Forum and start from the beginning. There are answers to most questions about the Alde system contained in that thread. It is an invaluable resource for those of us with 2017 & 2018 Classics.
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I've had no problems so far with Alde in our 2018 30'; it works perfectly. I'm curious about the timer function, though. It must be controlled by the control panel under the sink as I don't see a timer setting on the Firefly. Does it both turn on the radiant heat function AND select electric or gas mode (or both)? If both the electric and gas heater functions are set to "off" on the Firefly, will the heat still come on when the timer function turns on radiant heating?
__________________
Mike
2020 25' Globetrotter Twin | 2024 GMC Sierra 2500HD Denali Ult. 4x4 Duramax
400Ah Battle Born lithium battery string | 580W solar (400W roof 180W portable)
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01-07-2018, 11:05 PM
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#7
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4 Rivet Member 
Currently Looking...
Green Cove Springs
, Florida
Join Date: Oct 2016
Posts: 479
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Quote:
Originally Posted by mikeinca
I've had no problems so far with Alde in our 2018 30'; it works perfectly. I'm curious about the timer function, though. It must be controlled by the control panel under the sink as I don't see a timer setting on the Firefly. Does it both turn on the radiant heat function AND select electric or gas mode (or both)? If both the electric and gas heater functions are set to "off" on the Firefly, will the heat still come on when the timer function turns on radiant heating?
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It will not select gas or or electric. This basic system programming will “prioritize” electric if you are hooked up to shore power. If both electric and gas are set to off the timer will not turn on the system. We set ours to 55 degrees at 9:00 pm then 65 degrees at 5:30 am. It’s great.
__________________
Breathe In, Breathe Out, Move On
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01-08-2018, 12:38 AM
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#8
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Rivet Master 

2020 25' Globetrotter
Santa Rosa
, California
Join Date: Feb 2017
Posts: 1,953
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Quote:
Originally Posted by mojoe7009
It will not select gas or or electric. This basic system programming will “prioritize” electric if you are hooked up to shore power. If both electric and gas are set to off the timer will not turn on the system. We set ours to 55 degrees at 9:00 pm then 65 degrees at 5:30 am. It’s great.
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Ok, thanks. Also, that would be one way for the OP to resolve his problem with the Alde system coming on of it's own accord. I mean, sure he could disable the timer function under the sink, but if that's actually the problem, a simple solution would be just to set gas and electric to off on the Firefly panel.
__________________
Mike
2020 25' Globetrotter Twin | 2024 GMC Sierra 2500HD Denali Ult. 4x4 Duramax
400Ah Battle Born lithium battery string | 580W solar (400W roof 180W portable)
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01-08-2018, 05:53 AM
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#9
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Rivet Master 
2020 28' Flying Cloud
Upper St Clair
, Pennsylvania
Join Date: Aug 2011
Posts: 2,943
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My understanding is timer is under the sink on the 2018s. Also, if my unit has the electric and gas turned off and the timer is on the unit comes on at the prescribed time, the circulation pump starts, but there is no heat generated at all as neither the electric nor propane kick on.
I've not used the timer, may this trip.
__________________
2020 28' Twin Flying Cloud
2021 F350 6.7 King Ranch
USAF Master Training Instructor (TI) & (MTI)- 68-72
Volunteer K9 Rehabilitator & Trainer
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01-08-2018, 07:10 AM
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#10
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Airstream Ambassador
Jackson Center
, Ohio
Join Date: Feb 2017
Posts: 742
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Hi madogkenno,
We're sorry to learn about the issue you described in your 2018 30' Classic. Please call our customer service and technical support team at*1 (877) 596-6111, option 2 so we can learn more and help.
Thanks.
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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01-08-2018, 08:06 AM
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#11
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4 Rivet Member 
Currently Looking...
Green Cove Springs
, Florida
Join Date: Oct 2016
Posts: 479
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Quote:
Originally Posted by madogkenno
I did not see the 3010 download only a 3020. Can you be more specific?
Thanks,
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Hopefully you saw the link to the manual I posted after my first post.
__________________
Breathe In, Breathe Out, Move On
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01-09-2018, 07:03 AM
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#12
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ObviouslyKnot
2024 30' Classic
KALISPELL
, Mt
Join Date: Nov 2016
Posts: 864
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http://www.airforums.com/forums/show....php?p=1909485
For 3010 Alde manual and an important message from our sponsor for winter operations of the Alde system.
__________________
James Mileur (& Belinda)
2024 Classic Twin, 2024 RAM 3500 Megacab, ProPride hitch
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