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07-24-2020, 02:37 PM
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#1
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2 Rivet Member 
2020 30' Classic
Albuquerque
, New Mexico
Join Date: May 2014
Posts: 23
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2020 Classic Router & AT&T
I was advised by AS customer support that some AS owners have added a router compatible with carriers other than AT&T. Does anyone have any information or is this just another AS misleading statement?
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07-24-2020, 03:25 PM
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#2
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Rivet Master 
2014 20' Flying Cloud
Sag Harbor
, New York
Join Date: Jun 2015
Posts: 17,523
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07-24-2020, 04:18 PM
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#3
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Rivet Master
2019 30' Classic
Canfield
, Ohio
Join Date: Jul 2015
Posts: 2,559
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Quote:
Originally Posted by Shinytow
I was advised by AS customer support that some AS owners have added a router compatible with carriers other than AT&T. Does anyone have any information or is this just another AS misleading statement?
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The Peplink modem will take all the popular carriers simm. So you can switch to any carrier. The Peplink modem has two spots to place a simm. One is for the AT&T white simm that Airstream is paying for. You do not want to replace it. Connect RV control is what uses this simm. Your Czone needs this to communicate with the features of the Classic trailers.
You are free to find a carrier for the other position. Don't look to AT&T for a competitive plan. Go elsewhere.
Check the website Mobile internet resource center for the latest deals. I cannot suggest one right now.
Here's the link:
https://www.rvmobileinternet.com/
__________________
"At some point, throwing money at the problem *is* the right answer", Uncle Bob
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
Tom & Doty
2019 Airstream Classic 30 Twin
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08-11-2021, 02:02 PM
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#4
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3 Rivet Member 
2018 30' Classic
New York
, New York
Join Date: Aug 2016
Posts: 215
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Quote:
Originally Posted by turk123
The Peplink modem will take all the popular carriers simm. So you can switch to any carrier. The Peplink modem has two spots to place a simm. One is for the AT&T white simm that Airstream is paying for. You do not want to replace it. Connect RV control is what uses this simm. Your Czone needs this to communicate with the features of the Classic trailers.
You are free to find a carrier for the other position. Don't look to AT&T for a competitive plan. Go elsewhere.
Check the website Mobile internet resource center for the latest deals. I cannot suggest one right now.
Here's the link:
https://www.rvmobileinternet.com/ |
Which one of the SIM cards are which? We have a Verizon SIM card to test, but don’t know which to change. There is an A and B slot.
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08-11-2021, 03:08 PM
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#5
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Rivet Master
2019 30' Classic
Canfield
, Ohio
Join Date: Jul 2015
Posts: 2,559
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Quote:
Originally Posted by ajwbarnard
Which one of the SIM cards are which? We have a Verizon SIM card to test, but don’t know which to change. There is an A and B slot.
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I believe it is the A slot. Is the color of the sim white? The first ones out there were this color. Mine is white.
And about the AT&T plans. Things have changed! AT&T now has a very competitive 100 gb plan for $50/month.
__________________
"At some point, throwing money at the problem *is* the right answer", Uncle Bob
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
Tom & Doty
2019 Airstream Classic 30 Twin
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08-11-2021, 03:44 PM
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#6
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3 Rivet Member
2018 30' Classic
New York
, New York
Join Date: Aug 2016
Posts: 215
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We have Airstream Connect is working. It can locate the trailer and recognizes the Verizon card. In Airstream Smart, location is accurate, but we are unable to connect to trailer’s CZone. The control and monitor buttons give the same error that the trailer is offline. Any thoughts? Although, the connection is a little tenuous.
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08-12-2021, 11:55 AM
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#7
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Rivet Master
2021 33FB Classic
2019 30' Flying Cloud
Katy
, Texas
Join Date: Apr 2017
Posts: 788
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Quote:
Originally Posted by ajwbarnard
Attachment 401605
We have Airstream Connect is working. It can locate the trailer and recognizes the Verizon card. In Airstream Smart, location is accurate, but we are unable to connect to trailer’s CZone. The control and monitor buttons give the same error that the trailer is offline. Any thoughts? Although, the connection is a little tenuous.
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As you may have seen on these fora and other places, the Pepwave hardware was recently "updated" and turned many of our systems into expensive bricks. Yesterday, finally, my system started working again. Have you reset your router and made sure you're running the latest software on it?
__________________
2021 Classic 33
2020 GMC 3500HD Duramax AT4
ProPride 3P
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08-17-2021, 10:10 AM
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#8
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2 Rivet Member
2021 30RB Classic
NA
, Maryland
Join Date: Oct 2020
Posts: 84
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Has anyone experienced the issue where ATT has dropped the Pepwave as a 3G device? ATT in our area dropped 3G and the Pepwave keeps wanting to connect as a 3G device. I chatted with Cory about it and he said it's a 3G/4G/LTE device. Seems like it's possibly a firmware issue then.
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08-17-2021, 01:45 PM
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#9
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4 Rivet Member 
2018 30' Classic
Williamsburg
, VA
Join Date: Dec 2019
Posts: 331
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My pepwave is connected to AT&T on LTE-A
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
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08-17-2021, 06:53 PM
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#10
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4 Rivet Member
2018 30' Classic
Williamsburg
, VA
Join Date: Dec 2019
Posts: 331
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Could be the sim. Maybe it's only priced as a 3G Sim.
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
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09-03-2021, 08:22 AM
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#11
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2 Rivet Member
2021 30RB Classic
NA
, Maryland
Join Date: Oct 2020
Posts: 84
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I was at the local ATT store and they’re the ones that said it’s a legacy deceive. They showed me the internal ATT tech note on my account. The connection status displayed on on the Pepwave shows it trying to establish a 3G IP address, since there’s no 3G it times out. I had set it to LTE, but that doesn’t work. Cory sent me this modem after issue with the previous one doing the same thing. I’m surprised nobody else has had issues. We have free WiFi, so it is what it is. I’m thinking of getting a NightHawk, Cory said they’re faster that the Pepwave.
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09-03-2021, 05:47 PM
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#12
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4 Rivet Member
2018 30' Classic
Williamsburg
, VA
Join Date: Dec 2019
Posts: 331
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That doesn't make sense to me cuz I'm living full-time in mine and I have LTE advanced.
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
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09-03-2021, 07:16 PM
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#13
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4 Rivet Member
2018 30' Classic
Williamsburg
, VA
Join Date: Dec 2019
Posts: 331
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It could be a setting. In the pep wave if you have control of it you can select which signal to search for such as only 3G my guess is that's what's happening on yours. But you won't know unless you take control of it.
__________________
2018 Classic 30
2012 F250 6.7l
US Army Watercraft Engineering Officer
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09-06-2021, 02:34 PM
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#14
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2 Rivet Member
2021 30RB Classic
NA
, Maryland
Join Date: Oct 2020
Posts: 84
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I had time to talk to ATT today. I moved the modem from Delaware to the DC metro where there’s good signal. I renewed my SIM to the 100g subscription so I can test with ATT. They reset my account and sent a couple resync messages out, nothing worked. I finally went to an ATT store and picked up a new SIM card. That didn’t work either. I have the ATT SIM in slot A (LTE only) and the white card in slot B. I was told the white card doesn’t do anything.
It’s in a loop, “obtaining IP address (LTE). Any thoughts?
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09-06-2021, 03:26 PM
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#15
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Half a Rivet Short
2017 30' Classic
2022 Interstate 24X
Carlisle
, Pennsylvania
Join Date: May 2017
Posts: 15,736
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Quote:
Originally Posted by jan55255
I had time to talk to ATT today. I moved the modem from Delaware to the DC metro where there’s good signal. I renewed my SIM to the 100g subscription so I can test with ATT. They reset my account and sent a couple resync messages out, nothing worked. I finally went to an ATT store and picked up a new SIM card. That didn’t work either. I have the ATT SIM in slot A (LTE only) and the white card in slot B. I was told the white card doesn’t do anything.
It’s in a loop, “obtaining IP address (LTE). Any thoughts?
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Hi
There are two sim's. One is for your WiFi the other is to allow the CZone stuff to connect back to the factory. The factory SIM is indeed useless for anything other than the factory connection. If it's in the wrong slot, nothing much is going to work.
Simple answer: Swap them and see what happens .... You can always swap them back.
Bob
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09-06-2021, 03:44 PM
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#16
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2 Rivet Member
2021 30RB Classic
NA
, Maryland
Join Date: Oct 2020
Posts: 84
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You know, I left the SIM cards in the way they were when it came. I’ve been told, shouldn’t matter what slot they’re in, makes sense… I swapped them and bang, it connected.
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09-07-2021, 06:48 AM
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#17
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Half a Rivet Short
2017 30' Classic
2022 Interstate 24X
Carlisle
, Pennsylvania
Join Date: May 2017
Posts: 15,736
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Hi
Glad to hear it's working !!!
Bob
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