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Old 12-06-2021, 07:53 AM   #1
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Tybee Island , Georgia
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2019 Classic 30 RBQ adjustable bed broke

My adjustable bed has stopped working. One of the casters (don't know that is the correct name) has broke, see pictures. Does anyone know who makes this bed or how to order parts?
Thanks
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Old 12-06-2021, 06:03 PM   #2
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You can call an AS dealer and ask about the part. They may tell you the manufacturer if itís not already marked in the part itself somewhere. AS in Jackson center may be able to tell you the manufacturer as well but they will send you to a dealer to order it
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Old 12-09-2021, 08:31 AM   #3
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I found the manufacturer of the power bed for the Airstream Classic RBQ (with NO HELP from Airstream)! It is manufactured by Lippert under the name "Sleep and Read motorhome bed" It can be viewed at
https://us-camperinteriors.glopalsto...p-and-read-bed
I have reached out to them to see if I can order replacement parts, stay tuned.
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Old 12-09-2021, 01:12 PM   #4
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Someone else also has a thread going about reinforcing bed mounting points because they are wanting stronger struts. May be helpful to join in on that thread if you havenít already done so.
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Old 12-09-2021, 02:48 PM   #5
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Hi Zebo58,

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at customersupport@airstream.com

Thank you.
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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Old 12-10-2021, 07:57 AM   #6
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2019 Classic RBQ bed broke

I sent you a private message but it would not let me include my email.
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Old 12-10-2021, 08:01 AM   #7
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Quote:
Originally Posted by Zebo58 View Post
I sent you a private message but it would not let me include my email.
Hey Zebo....that response from Airstream is a canned response....folks that reach out have a 50/50 shot at an actual actionable response.
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Old 12-10-2021, 08:20 AM   #8
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Quote:
Originally Posted by Zebo58 View Post
I sent you a private message but it would not let me include my email.


Youíre gonna wanna email them, not send a private message. Itís a social media manager that asks you to reach out because they can help, but the email on there is actually for their service/technical help.
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Old 12-10-2021, 09:54 AM   #9
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Thanks
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