Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-04-2018, 06:18 PM   #1
Rivet Master
 
dbj216's Avatar

 
1986 34' Limited
1975 27' Overlander
Conifer , Colorado
Join Date: Jun 2009
Posts: 6,995
Images: 1
Airstream.com Document Archives Gone

Today I went to look up some info on a 1971 Safari and the document archives page on Airstream.com is no longer there. What happened? It was there yesterday.

It would be a big shame to loose this valuable information. I often referred to it for trailer floor plans, trailer specifications, and other bits of Airstream history.

I hope one of you know if Airstream simply moved these valuable documents to another address. If you have any information that might help me, I'd appreciate it.

David
__________________
WBCCI #8607 VAC Region 11
KnowledgeBase trailer renovation threads: 69 Globetrotter, 76 Sovereign, 75 Overlander, 66 Trade Wind Such fun !
dbj216 is offline   Reply With Quote
Old 12-04-2018, 06:25 PM   #2
Rivet Master
 
Al and Missy's Avatar
 
2002 30' Classic S/O
Fleming Island , Florida
Join Date: Nov 2013
Posts: 4,200
Website restructured. Manuals back to 1964 are now under the manuals tab. I didn't see the specifications and stuff like that, though.

This has happened before. When it was pointed out, the documents reappeared.

Al
__________________
“You cannot reason someone out of a position they have not been reasoned into"
Al, K5TAN and Missy, N4RGO WBCCI 1322
2002 Classic 30 Slideout -S/OS #004
2013 Dodge 2500 Laramie 4x4 Megacab Cummins
Al and Missy is offline   Reply With Quote
Old 12-05-2018, 05:26 AM   #3
Airstream Driver
 
PeterH-350LE's Avatar

 
1994 30' Excella
1992 35' Airstream 350
Austin , Texas
Join Date: Feb 2002
Posts: 4,856
Images: 49
I just send an inquiry to Airstream about the missing link to those valuable documents. I encourage everyone to do the same! The manuals they put online are nice but worthless for most of us, looking for certain specs of older trailers.

https://www.airstream.com/company/contact/
__________________
1994 30' Excella Front Kitchen Trailer
1990 25' Excella Travel trailer
1992 350LE Classic Touring Coach
AIR #13
PeterH-350LE is offline   Reply With Quote
Old 12-05-2018, 05:44 AM   #4
Rivet Master
 
A W Warn's Avatar

 
2000 25' Safari
Davidson County , NC Highlands County, FL
Join Date: Aug 2006
Posts: 4,393
I sent a message to Customer Service asking them to restore the Document Archive.
I can't imagine why they would have removed them from their website.
However, I do like the new arrangement of the owners manuals.
__________________
Alan
2014 Silverado LTZ 1500 Crew Cab 5.3L maximum trailering package
A W Warn is offline   Reply With Quote
Old 12-05-2018, 06:50 PM   #5
Rivet Master
 
dbj216's Avatar

 
1986 34' Limited
1975 27' Overlander
Conifer , Colorado
Join Date: Jun 2009
Posts: 6,995
Images: 1
Thank you PeterH. I also just sent a message to customer service asking for re-establishment of this valuable list of archived documents.

David
__________________
WBCCI #8607 VAC Region 11
KnowledgeBase trailer renovation threads: 69 Globetrotter, 76 Sovereign, 75 Overlander, 66 Trade Wind Such fun !
dbj216 is offline   Reply With Quote
Old 12-06-2018, 08:58 AM   #6
Airstream Driver
 
PeterH-350LE's Avatar

 
1994 30' Excella
1992 35' Airstream 350
Austin , Texas
Join Date: Feb 2002
Posts: 4,856
Images: 49
Airstreams, Inc's reply:
Peter,
I apologize for the inconvenience. Our Marketing team launched a new webpage this week and unfortunately the Archive Documents were removed. They are working to get this folder back as quickly as possible.

Sincerely,


Casey Gates
Airstream, Inc.
Customer Service & Owner Relations Representative
__________________
1994 30' Excella Front Kitchen Trailer
1990 25' Excella Travel trailer
1992 350LE Classic Touring Coach
AIR #13
PeterH-350LE is offline   Reply With Quote
Old 12-06-2018, 05:26 PM   #7
Rivet Master
 
A W Warn's Avatar

 
2000 25' Safari
Davidson County , NC Highlands County, FL
Join Date: Aug 2006
Posts: 4,393
I received the same message.
__________________
Alan
2014 Silverado LTZ 1500 Crew Cab 5.3L maximum trailering package
A W Warn is offline   Reply With Quote
Old 12-06-2018, 06:17 PM   #8
Rivet Master
 
dbj216's Avatar

 
1986 34' Limited
1975 27' Overlander
Conifer , Colorado
Join Date: Jun 2009
Posts: 6,995
Images: 1
I too received the same message. Good news. I'll report back when I find the archived documents location.

David
__________________
WBCCI #8607 VAC Region 11
KnowledgeBase trailer renovation threads: 69 Globetrotter, 76 Sovereign, 75 Overlander, 66 Trade Wind Such fun !
dbj216 is offline   Reply With Quote
Old 12-09-2018, 10:35 AM   #9
Airstream Driver
 
PeterH-350LE's Avatar

 
1994 30' Excella
1992 35' Airstream 350
Austin , Texas
Join Date: Feb 2002
Posts: 4,856
Images: 49
its back in different format:
https://www.airstream.com/owners/document-archive/
__________________
1994 30' Excella Front Kitchen Trailer
1990 25' Excella Travel trailer
1992 350LE Classic Touring Coach
AIR #13
PeterH-350LE is offline   Reply With Quote
Old 12-09-2018, 06:16 PM   #10
Rivet Master
 
dbj216's Avatar

 
1986 34' Limited
1975 27' Overlander
Conifer , Colorado
Join Date: Jun 2009
Posts: 6,995
Images: 1
Thanks PeterH: Boy am I glad to see these old documents back and available for study. I refer to them quite a bit. I just verified 77 was the last year for the Overlander 27.

I did not know Airstream made a front kitchen layout. I'll go look that one up too.


The new format works great. It is easier to search for the model year.

David
__________________
WBCCI #8607 VAC Region 11
KnowledgeBase trailer renovation threads: 69 Globetrotter, 76 Sovereign, 75 Overlander, 66 Trade Wind Such fun !
dbj216 is offline   Reply With Quote
Old 12-10-2018, 08:12 AM   #11
Rivet Master
 
A W Warn's Avatar

 
2000 25' Safari
Davidson County , NC Highlands County, FL
Join Date: Aug 2006
Posts: 4,393
I'm glad the documents are back! Thanks Airstream!

The documents are now organized by product (Travel Trailer or Touring Coach). But they are not organized correctly.
Some trailer documents are in the coach section, and vice-versa.
There some documents apply to both products but are only linked to one. IMO, there should be a "Miscellaneous" listed in the product section.
__________________
Alan
2014 Silverado LTZ 1500 Crew Cab 5.3L maximum trailering package
A W Warn is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Airstream Document Archive thesignlady Airstream History 0 03-19-2015 05:00 PM
My beautiful Airstream is gone, gone, gone. mhilley On The Road... 55 02-12-2012 10:44 AM
Does a Comprehensive Airstream History document exist on this forum? GAS_Wyo Airstream History 10 03-26-2011 01:54 PM
That page peal is gone! IT's GONE! GONE! YES!! AIR-Quarius Off Topic Forum 2 10-11-2010 02:18 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 11:06 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.