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07-26-2015, 02:01 PM
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#21
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2 Rivet Member
Join Date: Oct 2014
Posts: 41
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Sales va Service
From what we've seen service on Interstates is becoming more difficult. We bought from a large Airstream dealer in/near Traverse City MI. When we went in for warranty work after 9 months, we noticed only one interstate on the lot, among many AS trailers and other brand Class C/B+ (with slide outs). They said that the interest in Class B with slide outs was higher (other brands) and that Airstream was requiring they purchase 3 IS for inventory every time a model is released at too great a cost, especially when most purchases were special orders--a different color or configuration than what they had in inventory. So they are no longer carrying the IS, even though a high volume AS dealer. As a result it is no longer worth the effort to keep mechanics trained on Interstates, other than to finish out any warranty work on past sales. Leaves us up a creek without a paddle in the future. Makes me wonder if Interstates will make it or if Roadtrek is leaping ahead. Love my Interstate.
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07-26-2015, 02:46 PM
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#22
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Rivet Master
2005 25' Safari
Salem
, Oregon
Join Date: Mar 2006
Posts: 8,376
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C&G Trailer Service.
Hi, I have not confirmed it, but C&G Trailer Service, in Bellflower, California, is not on Airstreams list either. They have been servicing Airstreams since 1946. Rod, Darlene, and there crew are great people. They did not sell trailers either.
__________________
Bob 2005 Safari 25-B
"Le Petit Chateau Argent" Small Silver Castle
2000 Navigator / 2014 F-150 Eco-Boost / Equal-i-zer / P-3
YAMAHA 2400 / AIR #12144
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07-26-2015, 03:06 PM
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#23
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Restorations done right
Commercial Member
1962 26' Overlander
1961 26' Overlander
Vintage Kin Owner
Currently Looking...
Baltimore
, Maryland
Join Date: Aug 2007
Posts: 5,545
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I am not an authorized dealer or repair shop. I had a customer bring a 62 Globetrotter that got side swiped. I re skinned the door and replaced a number of panels. Replaced some windows. Installed a new axle. It was a considerable amount of work. I asked the customer how he came to me. He said he took the trailer to the factory for the repairs. A guy in the service department took him aside and suggested he bring it out to FTW. I was shocked by this.
The bottom line is if they want to continue working on Airstreams they should. Maybe they want to retire...
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07-26-2015, 05:47 PM
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#24
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4 Rivet Member
2009 28' International
Pacific Palisades
, California
Join Date: Dec 2009
Posts: 436
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Quote:
Originally Posted by ROBERTSUNRUS
Hi, I have not confirmed it, but C&G Trailer Service, in Bellflower, California, is not on Airstreams list either. They have been servicing Airstreams since 1946. Rod, Darlene, and there crew are great people. They did not sell trailers either.
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I'm with you. We worked with Southwest Coaches for years for sales and service and just love them. They treated us like family. But now there's a new shiny dealership in LA, and our guys are out in the hinterlands. Talking to the new dealership's service dept in the Fall, we found a guy with a ton of experience who was able to take on an unusual problem, so we made an appointment fur the spring. When we called to confirm, they didn't even know who he was. We next find out he's been "demoted" to the parts department. No confidence in these guys, so we went to Ron and Darlene in Bellflower and had a wonderful first experience with these experienced folk in a funkier shop. Ron even told me there were some things they might not be able to take care of (such as polishing out some scratches on my propane cover) which they actually took care of, anyway. We just love people who under promise and over deliver.
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07-26-2015, 06:29 PM
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#25
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Rivet Master
1971 21' Globetrotter
Currently Looking...
Currently Looking...
Currently Looking...
Arvada
, Colorado
Join Date: May 2006
Posts: 3,530
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Something Crappy that Airstream did
I have often thought of doing some Airstream repair work after retiring from Aviation. The luster of Aviation is gone but there is still a desire for continuing with my metalwork, which I am doing less and less in the Aviation world. What I'm getting at here is I would have no need to have an affiliation with Airstream. If Griffith wanted to stay in business then they would. Maybe the luster is just gone
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