tobutton, what a coincidence. We broke our bedroom window on our first trip out as well. It happened on the drive back to the dealership (we were storing it there for awhile). We never knew how it happened. Dealer initially said it wasn't covered under warranty. I called Airstream and they agreed to pay for the window as a courtesy. We had to pay for labor though, dealer charged us $100 bucks I think.
By the way, we used the credit card trick to open the windows and it didn't always work for us. Someone recommended a suction cup and it's the best little gadget we have bought for our Airstream. Works like a charm.
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Yolanda (and Phil)
2013 30' Classic Limited
2015 GMC Sierra Denali 2500HD
ProPride 3P Trailer Sway Control Hitch
WBCCI #7878
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