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01-04-2021, 07:01 AM
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#1
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2 Rivet Member
2019 25' Flying Cloud
Marshall
, Texas
Join Date: Nov 2019
Posts: 23
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Truck losing electronic connection to trailer
I have a 2019 F-250 and I'm pulling a 2019 Airstream 25FB Flying Cloud. Recently my truck alerts me that it's lost the connection to the trailer. When it does this, the trailer brakes quit working, but the the lights on the trailer continue to work. It will connect, re-connect, over and over again. If I get out and unplug and plug it back in that will sometimes fix the issue. Is there an easy way to fix this annoying problem?
My dad was told that Grote: Ultra Seal works. I wanted to check here first. Thanks!!
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01-04-2021, 07:32 AM
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#2
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Rivet Master
2015 30' Classic
Decatur
, Illinois
Join Date: Apr 2010
Posts: 691
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when the plug is inserted into the receptacle on your truck the receptacle cover closes over the plug catching the tit on the plug to hold it in place. We had the same issue and added a couple pieces of duct tape to the tit to make the connection tighter, end of issue. I'm going to do something a little more secure, but that was an on the road fix, and keep forgetting to look at it
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01-04-2021, 07:35 AM
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#3
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Rivet Master
2019 27' International
Western NC
, North Carolina
Join Date: Jun 2019
Posts: 860
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Truck losing electronic connection to trailer
Mine does that occasionally, either a small bungee cord or a Velcro wrap will keep the cover tight against the plug and help prevent what I call bounce out.
__________________
2023 Van Leigh Vilano 320GK
2019 International Serenity 27 FBQ “TC Escape” SOLD
2019 Ford F-350 Platinum
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01-04-2021, 07:38 AM
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#4
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Rivet Master
2022 25' Flying Cloud
NCR
, Ontario
Join Date: Feb 2017
Posts: 3,106
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try cleaning the connection each use and applying using dielectric grease
this will ensure a solid connection and keep is clean
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01-04-2021, 07:44 AM
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#5
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Site Team
2007 30' Classic S/O
Somewhere
, South Carolina
Join Date: Apr 2010
Posts: 6,436
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The trucks connection, is the cover hinged at the TOP, BOTTOM or SIDE?
Top hinged helps retain plug, side hinged hasn't made a commitment to holding plug in place and the bottom hinged really doesn't care.
But I bet if you replace the (assumed) Bargman V blade 7 way plug with a Pollak flat blade plug and use a small retainer bungee or similar communication will be restored and maintained.
Seems like the V shaped receptacle and V shaped plug don't play well together. A frequent complaint. The flat blade pushes against the V and forces a better contact by compressing the V a bit.
__________________
S/OS #001 2005 Dodge Ram 2500 5.9L 6 Speed
16" Michelins, Hi Spec Wheels, Max Brake, Dexter 4 Piston Disc Brakes, Carslile Actuator, Equal-I-Zer, Dill TPMS. Campfire cook. BMV-712. DEMCO 21K Lb Cast Iron coupler
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01-04-2021, 08:34 AM
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#6
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Rivet Master
2023 16' Basecamp
Currently Looking...
Chgo. N.W. Burb's
, Illinois
Join Date: Nov 2006
Posts: 629
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Had other odd messages (Trailer was not even connected) on 18 F250 . Ford replace 7 pin cable connector. Believe there is a Service Bulletin on it.
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01-04-2021, 09:07 AM
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#7
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1 Rivet Member
2019 26' Flying Cloud
Colorado Springs
, CO
Join Date: Sep 2012
Posts: 16
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Same thing happened to my 2012 F-150 pulling our 2019 FC. The problem was easily solved by replacing the truck's connector at the bumper. The part was $28: https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
It took all of 15 mins to swap out (if that).
Good luck!
Carlos
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01-04-2021, 09:08 AM
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#8
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Quote:
Originally Posted by waninae39
try cleaning the connection each use and applying using dielectric grease
this will ensure a solid connection and keep is clean
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^
X2
I also add a reusable zip-tie to hold the plug securely.👍
Bob
🇺🇸
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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01-04-2021, 09:18 AM
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#9
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1 Rivet Member
Ottawa
, Ontario
Join Date: May 2015
Posts: 7
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Quote:
Originally Posted by AggieStream
I have a 2019 F-250 and I'm pulling a 2019 Airstream 25FB Flying Cloud. Recently my truck alerts me that it's lost the connection to the trailer. When it does this, the trailer brakes quit working, but the the lights on the trailer continue to work. It will connect, re-connect, over and over again. If I get out and unplug and plug it back in that will sometimes fix the issue. Is there an easy way to fix this annoying problem?
My dad was told that Grote: Ultra Seal works. I wanted to check here first. Thanks!!
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Same problem with my 2016 Canyon was resolved with an easy electrical tape gasket around the trailer's connector. One turn around did the trick.
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01-04-2021, 09:20 AM
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#10
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SilverFire
2007 19' Bambi
EUGENE
, OR
Join Date: Jan 2019
Posts: 68
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Truck losing electronic connection to trailer
This can be symptomatic trailering in the NorthWest wet weather. I sometimes will first spray WD-40 on my 7 pin connecter to displace moisture, wipe it down and follow up with a squirt of quick-drying electronic cleaner to resolve connection issues (3 key spray items I carry WD-40, Silicone spray, electronic cleaner).
[URL="https://www.walmart.com/ip/CRC-5103-Quick-Dry-Electronic-Cleaner-11-Wt-Oz/16817418?wmlspartner=wlpa&selectedSellerId=1010186 10&&adid=22222222227009475209&wl0=&wl1=g&wl2=c&wl3 =42535874672&wl4=aud-1028050746378 la-81197605832&wl5=9033026&wl6=&wl7=&wl8=&wl9=pla&wl1 0=214092849&wl11=online&wl12=16817418&veh=sem&gcli d=Cj0KCQiAlsv_BRDtARIsAHMGVSYThbk0HleYaCh38XOR75FY T2jbtCRmXRz32v6sIDd-_1iUuoAebEUaAm6oEALw_wcB"]
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01-04-2021, 09:27 AM
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#11
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2 Rivet Member
2021 25' Flying Cloud
Woodbury
, CT
Join Date: Oct 2020
Posts: 20
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Rubber Band
My would do the same thing. I use a heavy duty rubberband, keep a few in my tool kit just incase.
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01-04-2021, 09:28 AM
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#12
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1 Rivet Member
2019 27' Globetrotter
Ottawa
, Ontario
Join Date: Mar 2018
Posts: 16
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X 2 on the tape. We use electrical tape to make the plug fit a little snugger. FWIW, we also got a lot of messages about loss of connection and other features (BLIS, Cross traffic alert etc) but more importantly, our GPS went berserk. All cleared up with $0.20 cents of electrical tape. Repeat as necessary.
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01-04-2021, 09:28 AM
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#13
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1 Rivet Member
2017 25' Flying Cloud
New Orleans
, Louisiana
Join Date: Nov 2017
Posts: 13
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Bad Ground
I just had this issue as well; ended up being a bad ground in the actual trailer plug. Changed it out and works like a charm. I would have a decent 12V electrician take a look at it. Good Luck!
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01-04-2021, 09:31 AM
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#14
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2 Rivet Member
2021 23' Globetrotter
Jefferson City
, Missouri
Join Date: Apr 2018
Posts: 34
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Dealer Issue
I had the same issue on a 2019 F150 with max tow pkg. The dealer replaced the plug under warranty which solved the issue.
Good Luck!
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01-04-2021, 09:36 AM
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#15
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4 Rivet Member
2005 25' Classic
Austin
, Texas
Join Date: Jun 2008
Posts: 393
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I was frequently getting a "Trailer Disconnected" message so I tried all kinds of things and it did not get better. This year I replaced the brakes on the Airstream and discovered one of the wires connected to one of the brakes was broken. After having connected and shrink wrap sealing the wires to the new brake assemblies, I have not had any more "Trailer Disconnected" messages.
Dennis
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01-04-2021, 10:17 AM
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#16
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Rivet Master
2007 20' Safari
Old Orchard Beach
, Maine
Join Date: Sep 2014
Posts: 510
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I have had the same problem with my Ram 1500 at the end of the 2020 season. When removing the batteries for the winter, I found that the connector to one of the battery posts was loose; loose enough to pull off without unscrewing the connector clamp. I suspect that was the cause of my intermittent dashboard messages of the brake connection going off and on.
Other cables in the system can also be the problem.
__________________
Marty Womer
Old Orchard Beach, Maine
Trailer name: Quarantina
2019-2022 President, Northeast Mountaineers Airstream Club
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01-04-2021, 10:19 AM
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#17
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2 Rivet Member
2016 28' Pendleton
terre haute
, Indiana
Join Date: Jun 2012
Posts: 67
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I had this exact issue. Intermittent disconnection. I used electrical contact cleaner, cleaned the contacts and applied dielectric grease. It was worse. It would constantly go on and off. I took some forceps and bent the female connectors to narrow the opening of all 6 pins. The fit was really tight and the problem was solved.
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01-04-2021, 10:28 AM
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#18
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SipStreamer
2010 20' Flying Cloud
Lakeside
, Montana
Join Date: Aug 2010
Posts: 124
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My identical problem with our 2018 Tundra was cured with a software update by the dealer.
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01-04-2021, 10:29 AM
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#19
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2 Rivet Member
2018 22' Sport
San Antonio
, Texas
Join Date: Mar 2019
Posts: 29
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Quote:
Originally Posted by AggieStream
I have a 2019 F-250 and I'm pulling a 2019 Airstream 25FB Flying Cloud. Recently my truck alerts me that it's lost the connection to the trailer. When it does this, the trailer brakes quit working, but the the lights on the trailer continue to work. It will connect, re-connect, over and over again. If I get out and unplug and plug it back in that will sometimes fix the issue. Is there an easy way to fix this annoying problem?
My dad was told that Grote: Ultra Seal works. I wanted to check here first. Thanks!!
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I had same issue with 2019 Bambi and Brand new 2019 Tundra. Dealer originally claimed it was a Tundra issue. Toyota dealer checked it thoroughly and said it was an Airstream issue. After nearly a year of dangerous driving, Airstream authorized complete replacement of braking system. Worked great and a Montana hail storm totaled the rig. Now towing 25ft Flying Cloud with no issues. Good luck. Be persistent!
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01-04-2021, 10:39 AM
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#20
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2 Rivet Member
2020 27' Flying Cloud
Livermore
, California
Join Date: Apr 2020
Posts: 89
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I had the same message on my 2020 F150. Tried the bungee cord to better seat the 7 pin into the receptacle on the TV, a bit better but still the occasional error message. Ultimately I replaced the 7-pin on AS with this one
https://www.etrailer.com/Wiring/Pollak/PK12706.html
and lengthened the umbilical to have a bit more slack in turns with the Hensley and the error messages stopped
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