Roadside protection?

[ColinC]

Hi
I have just bought my first airstream and was wondering do people use AAA for roadside protection or someone like Coach Net (dealer is pushing Coach Net)

[Phoenix]

We have Farmers Insurance, and for a few dollars every six months for "towing coverage", they provide AAA-type roadside assistance. The only slight drawback is that in very remote locations, you may have to pay the tow operator out-of-pocket and file a claim when you get home. However, Farmers has never declined coverage on our roadside assistance claims.

You might want to check with the insurance carrier who covers your Airstream to see if you are already covered for roadside assistance (or if coverage is available for a nominal fee).

[jm2]

AAA is run as a regionally based company, and may or may not offer RV coverage where you live.

as an example, AAA of Northern NJ did not offer RV coverage, while AAA of New England did offer it when we checked 18 months ago. (those two AAA organizations merged about a year ago, so RV coverage might be offered in NJ now?)

we went with Good Sam, and had to use it once, and they provided excellent service. by excellent, I mean they were polite, prompt, knowledgeable and flexible.

ymmv.

[Hodum]

I have Coach Net Premium which costs $129.00 per year. The benefits are great. I have only had to use it once but could not have asked for more courteous and prompt service. There are great extra benefits that come with Coach Net that could be saving if ever needed.

[bwoodtx]

We have Good Sam. Have used it once and was great.

[gandttimes]

Another satisfied Good Sam customer.

[SeeMore]

Yet another Good Sam customer, highly satisfied on the occasion I needed them. I can confirm the above comments and add a wrinkle; they called me twice during the process to ensure we were OK and service delivery happened as expected and in the response window!

The actual roadside providers are independent sub-contractors who may also be contracted with various other roadside plans like AAA, Coach Net, etc. Rarely are they solely aligned with just one 'insurer.' What you get financially is what is outlined in your contract coverage but the attitude and skill is tied to the local provider: some are better than others.

[Rocinante]

We had an awful experience with Coach Net, but a fantastic experience with AAA, which in our area offers AAA Premium RV as an option. So, we're now dedicated AAA members, relying on them for roadside assistance as needed.

[moosetags]

First off, welcome to the Forums. We're glad to have you with us.

We have AAA Plus RV. Thank God that we have never had to use it, but the coverage is complete and the price is competitive. We are longtime AAA members, and the Tampa AAA Club offers the Plus RV.

One of the main reasons we stay with AAA is that they offer a AAA Visa to members that gives an unlimited 5% rebate on fuel purchases. We travel extensively, and use a lot of fuel. Last year we got over $600 in gas rebates. This benefit pays our AAA membership several time over each year.

Brian

[AWCHIEF]

Good Sam. I have not had to make use of it, so can not comment on the quality of service. My trailer insurance from Foremost also a somewhat limited road service feature.

[pmclemore]

Good Sam. Used it once for tow in remote area (Ganado AZ to Gallup NM - on a Sunday, yet) and twice when I called in needing assistance. I had ground my umbilical to a nub - they found a shop on my way and made the appointment for me. Another time my truck went into limp mode and they found a qualified diesel mechanic for me.

Good Sam forever.

Pat

[AirEgger]

We have had Good Sam coverage for almost ten years and have been happy with it. We used it several years ago when we had a flat in the FL pan handle during a wind/rain storm. Good Sam folks advised us it would be a while due to the high volume of storm related calls. During our wait, they called twice with updates on the service truck arrival time and to ensure we were ok. We received a call from the service tech when he was headed to our location. Been satisfied with GS so far.

[mefly2]

Good Sam over Coach-net, CN was awful to us ... but isn't it included for free?

[Edistobob]

Two years of Coach Net came with the purchase of our new trailer (it's provided by Airstream, not the dealer) and we used it for a flat this summer. No problems at all--I received great service in the boondocks in Texas. Previous experience with CN with other RV's has also been fine. After having used the service, I plan never to be without it while traveling, and would likely choose either Good Sam or Coach-Net depending upon the best combination of price and benefits.

[Rocinante]

CN was equally awful to us. In theory we have two years free CN service as was mentioned above and is also stated on the AS website, but we won't call them if we have any choice at all. AAA Premier RV is wonderful, and we'll pay for their service rather than try again to use CN.

[robert claus]

I belong to the AMA (motorcycles, not medical), and if you auto-renew (I believe it's $49) you get roadside coverage for all vehicles that includes RVs at no additional charge. I had AAA gold coverage for years, until it got up to $120/yr. Used my AMA coverage once (to get a jump so that I could go and get a new battery) - no problem.

[Schu]

Airstream provides 2 years of Coach Net roadside assistance with a purchase of a 2012 or newer airstream. No additional cost unless you want the full service protection plan.

[Sbb]

AAA RV Plus in NJ, not had to use it yet(said with fingers crossed), but I do travel mostly outside of NJ.