Looking for service

[kb0zke]

Once again we're talking about getting an Airstream, and this time I think we're much more serious about it. We are full-timers with a winter base at The Ranch, an Escapees co-op between Carlsbad and Artesia, NM. Airstreams aren't exactly plentiful around here, so I'm not surprised that there isn't a dealer all that close. We're used to that with our Foretravel.


Yesterday I talked to a couple who recently (last month) purchased their first RV - a brand new Airstream. They were praising the dealer in Austin, TX, but their only interaction was the purchase of their trailer. They were on their way there for the 30-day checkup.


Is this a reasonable place for us to use if we actually get an Airstream? I've thought about the factory, but that is more than a little out of the way of our normal travels. Austin is not. In fact, it is near some of our favorite parks.

[Acheron2010]

What worked for me....was asking the local KOA for the best mobile RV tech in the area. Found one what was a former Airstream dealer mechanic. I am hesitant to take it to a dealer shop. If it is serious enough, it is worth the travel and experience to go to the factory.

[John Ware]

If you're willing to drive to Austin, ck with Bayer RV in Dublin, Tx. I bought two AS's from them.

[Fungus]

Camper Clinic II in Austin is generally considered to be a rather poor dealership. I’m glad your sales experience was a good one. From NM, I’d look elsewhere. A&P Vintage Trailer Works in Paradise has an excellent reputation.

[n2916s]

Airstream of New Mexico (aka Holiday Travel Trailers) has been around forever. Relatively small and family owned. My sister-in-law bought two Airstreams from them, a 23’ and a 27’ and she felt she was treated well.

I have only used their service department and have nothing but high praise to offer for the quality of their work.