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05-18-2014, 06:33 AM
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#21
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by dznf0g
Hmmmm, still haven't seen mine?
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That's odd. I think you and I both sent ours back on the same day. They said some would be repaired and some would be replaced. Maybe yours was in process and they decided they're going to replace it instead?
Good luck either way!
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05-18-2014, 06:40 AM
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#22
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Rivet Master
2011 25' FB Flying Cloud
Anywhere &
, Everywhere
Join Date: Aug 2006
Posts: 1,090
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Sent mine on May 5 and got the e-mail saying it was received this morning, May 18. Hopefully it'll be back soon but I'm in FL so not likely to have any use for it any time soon beyond running the fan at night for white noise.
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05-18-2014, 08:04 AM
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#23
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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Quote:
Originally Posted by SteveSueMac
That's odd. I think you and I both sent ours back on the same day. They said some would be repaired and some would be replaced. Maybe yours was in process and they decided they're going to replace it instead?
Good luck either way!
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Yeah, something's off.
Sent from my XT907 using Airstream Forums mobile app
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-18-2014, 10:55 AM
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#24
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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Quote:
Originally Posted by dznf0g
Yeah, something's off.
Sent from my XT907 using Airstream Forums mobile app
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Now I know why, I sent one in and I got 2 back. .
__________________
"There’s two kinds of people, them goin’ somewhere and them goin’ nowhere. And’s that what’s true". -Ben Rumson
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05-18-2014, 11:34 AM
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#25
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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Quote:
Originally Posted by Bluto
Now I know why, I sent one in and I got 2 back. .
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Nice! Ya never know, but I haven't even got the "look out, here it comes" email.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-18-2014, 12:00 PM
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#26
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Bluto - maybe you can send your extra one to dznfog. :-)
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05-18-2014, 12:15 PM
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#27
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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Nah, they'll get me mine. I really don't need it for awhile anyway.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-20-2014, 03:12 PM
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#28
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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Sooo, I just decided to call. Mine showed a problem and was removed from the normal clean and retrofit process for further breakdown. I may get mine back or a new one. Wonder how close I was to burning the joint down?
ETA: June 5th or so.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-20-2014, 03:45 PM
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#29
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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At least you know I don't have it!
Your lucky they recalled them. It worked out perfect for you.
__________________
"There’s two kinds of people, them goin’ somewhere and them goin’ nowhere. And’s that what’s true". -Ben Rumson
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05-20-2014, 03:58 PM
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#30
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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Ya never know....maybe they sent you mine before fixing it. Have you turned them both on? And let the smoke out? For a dollar I'll send you my serial number....
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-20-2014, 04:20 PM
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#31
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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Heck for a dollar I'll send the smoker to you. ha, ha!
I only wished they sent me 2. If they did, I'd be glad to share as you can see.
__________________
"There’s two kinds of people, them goin’ somewhere and them goin’ nowhere. And’s that what’s true". -Ben Rumson
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05-24-2014, 03:10 PM
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#32
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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A NEW AM05 came today. Mine must've started to fry. Thanks to all of you for the early info. I had been using it to keep the trailer above freeing overnight. If you all hadn't alerted us, I may have lost the AS...and maybe the house, as it is parked right up next to it.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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05-25-2014, 12:51 PM
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#33
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Rivet Master
2010 27' FB Classic
N/A
, Texas
Join Date: Apr 2008
Posts: 1,809
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That's great news! Dyson is a company I'll continue to do business in the future.
They treated you right.
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05-27-2014, 08:12 AM
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#34
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4 Rivet Member
2016 27' Flying Cloud
Overland Park
, Kansas
Join Date: Mar 2013
Posts: 365
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I sent in model AM04 for the recall and just received what appears to be a brand new model AM05, sweet. I never received an email saying it was on the way, it just arrived. I did receive a confirmation email when I first shipped to them. Not sure why I got upgraded. Great company to do business with.
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05-27-2014, 08:25 AM
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#35
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,668
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My read is that yours and mine had issues which took it out of the normal refurb/clean process. I was told this when I called them. They don't make AM04s anymore, so the upgrade to the AM05 was in order. I didn't receive the "returning email" either.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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07-26-2014, 10:08 AM
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#36
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Rivet Master
2011 25' FB Flying Cloud
Anywhere &
, Everywhere
Join Date: Aug 2006
Posts: 1,090
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After almost 2 1/2 months my brand new unit finally arrived today via FedEx. Sure glad to have it back.
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