Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Thread Tools Search this Thread Display Modes
Old 07-28-2022, 04:20 PM   #1
2 Rivet Member
2020 Interstate 19
SARASOTA , Florida
Join Date: Jan 2020
Posts: 27
2020 Interstate 19 Sliding Door Issue

Purchased new 2020 Interstate 19. Recently encountered sliding door issue. Whenever my windows or doors are open, the automatic sliding door will not close. It cycles to the closed position, then opens. Only when I close all doors and windows will it completely close and latch. I have reached out to Mercedes and the dealership believes it’s the latch that is faulty. To remedy this they need to remove the door panel, to do this they need to remove some cabinetry (sink & fuse panel). I hesitate to do all this based on a “hunch” that it is a faulty latch that neess replacing. Has anyone else experienced this? And is there a program update for any of this?
Ron47 is offline   Reply With Quote
Old 08-15-2022, 10:20 PM   #2
New Member
2022 Interstate 19
Santa Monica , California
Join Date: Jul 2022
Posts: 2
Had this happen with an AI19 with less than 1,000 miles on it. Also could not bring the awning in. We had been parked at a forest service campground for a day and had used the door a lot. The solution for us was to start the engine and use the close door button on the console. The sliding door closed and stayed closed and the awning retracted. I had occasion to visit the dealer at 1,200 miles. I asked if there was a fault code tripped. There was no fault code tripped. The dealer could not replicate the issue. That’s where my story ends. And a footnote- the reason we were at the Mercedes’ dealer was because the seat controls on the drivers side fell into the door. Fixed for free.
Billy52 is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
2016 AI sliding screen and sliding door biboutside Sprinter and B-van Forum 2 05-27-2020 06:23 AM
Interstate Sliding Door / Side Door Lock Jammed Pondiki Sprinter and B-van Forum 14 11-15-2018 11:15 AM
Screen for sliding door on 2014 interstate BOBCONEYBEER Sprinter and B-van Forum 19 08-21-2016 06:41 AM
Interstate Sliding Door Problem Rsknutson Sprinter and B-van Forum 3 04-25-2016 03:49 PM
Sliding screen door for the sliding door! weirdstuff Sprinter and B-van Forum 29 02-28-2014 08:19 PM

Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.

All times are GMT -6. The time now is 11:36 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.