Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-28-2020, 07:25 PM   #1
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
Rock guard rubbing

This is what I found when I took off the right hand rock guard. Sent a picture to the dealer and they said it looks like there is no contact other than the attachment points and I should clean it with barkeeper's friend. Does that make any sense ?Click image for larger version

Name:	IMG_0103.JPG
Views:	85
Size:	259.7 KB
ID:	366796Click image for larger version

Name:	IMG_0102.JPG
Views:	85
Size:	214.5 KB
ID:	366797
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 04-28-2020, 07:40 PM   #2
"Cloudsplitter"

 
2003 25' Classic
Houstatlantavegas , Malebolgia
Join Date: Jun 2007
Posts: 19,892
Images: 1
No dents or warpage?????

Cleaning may make it less noticeable but what keeps it from happening again?


It should not touch at all...

Bob
🇺🇸
__________________
"You don't know where you've been until you leave, enjoy life" RLC
ROBERT CROSS is offline   Reply With Quote
Old 04-28-2020, 07:54 PM   #3
Rivet Master
 
dznf0g's Avatar
 
2007 30' Classic
Oswego , Illinois
Join Date: Jul 2010
Posts: 13,636
Images: 5
It appears to me that something dark and blackish got wedged in there sometimes and itched a worn spot. Then the filiform corrosion started.
__________________
-Rich-

"If the women don't find you handsome, they should at least find you handy." - Red Green
dznf0g is online now   Reply With Quote
Old 04-28-2020, 08:41 PM   #4
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
Quote:
Originally Posted by dznf0g View Post
It appears to me that something dark and blackish got wedged in there sometimes and itched a worn spot. Then the filiform corrosion started.


Nothing fell out. Guess I have to look in there with the borescope when it's shut.
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 04-28-2020, 09:00 PM   #5
Rivet Master
 
2018 25' International
Slidell , Louisiana
Join Date: Sep 2017
Posts: 3,725
The black is most likely oxidixed aluminum dust from the back of the rock shield mixed with road grime. Mine rubbed too. I polished out the damage with some polishing compound then gringot's Garage All In One Sealant and then used some 2 inch pvc pipe and some thin plywood on the trailer side set vertically the distance of the guard at the rub spot and partially closed it to reshape the guard so it won't rub any longer. I used a light looking up from the bottom to verify the reshaping worked. Saved a 120 mile round trip to the dealer.
BayouBiker is offline   Reply With Quote
Old 04-28-2020, 09:09 PM   #6
Rivet Master
 
dznf0g's Avatar
 
2007 30' Classic
Oswego , Illinois
Join Date: Jul 2010
Posts: 13,636
Images: 5
Mine rubbed too. But it was due to a crease under the guard which caused a high spot. Either born that way or PO did something. Looked nothing like that.
__________________
-Rich-

"If the women don't find you handsome, they should at least find you handy." - Red Green
dznf0g is online now   Reply With Quote
Old 04-29-2020, 11:38 AM   #7
Rivet Master
 
kidjedi's Avatar
 
1972 25' Tradewind
1976 31' Excella 500
1974 31' Excella 500
1975 24' Argosy 24
Denver , Colorado
Join Date: Jul 2015
Posts: 1,106
What does the inside of the rock guard look like?


edit: oops! I see now that that is the second pic you posted.
__________________
25' 1972 Airstream Trade Wind Land Yacht (heavily customized)
2006 Jeep Liberty CRD (diesel)
BeahmStream.com
kidjedi is offline   Reply With Quote
Old 04-29-2020, 06:04 PM   #8
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
So the dealer looked at the pics and said clearly something fell in there and they’d quote me a price to fix. But then I shot these with a fiber optic cam. We’ll see what they say. Click image for larger version

Name:	IMG_0111.JPG
Views:	85
Size:	227.7 KB
ID:	366846Click image for larger version

Name:	IMG_0110.JPG
Views:	73
Size:	432.0 KB
ID:	366847
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 04-30-2020, 09:36 AM   #9
"Cloudsplitter"

 
2003 25' Classic
Houstatlantavegas , Malebolgia
Join Date: Jun 2007
Posts: 19,892
Images: 1
Well, you certainly have proof that they are wrong.🥴

If there is no indication of any impact, it's bent, most likely from an improper install. Clearance should have confirmed at hinge and retainer mounting.

Bob
🇺🇸
__________________
"You don't know where you've been until you leave, enjoy life" RLC
ROBERT CROSS is offline   Reply With Quote
Old 05-01-2020, 12:21 AM   #10
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
Quote:
Originally Posted by ROBERT CROSS View Post
Well, you certainly have proof that they are wrong.🥴



If there is no indication of any impact, it's bent, most likely from an improper install. Clearance should have confirmed at hinge and retainer mounting.



Bob

[emoji631]


Yeah they are gonna take their own pix next week and fight with airstream for me.
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 05-02-2020, 03:42 PM   #11
4 Rivet Member
 
2016 30' Classic
Houston , Texas
Join Date: Aug 2015
Posts: 344
Quote:
Originally Posted by leedav View Post
Yeah they are gonna take their own pix next week and fight with airstream for me.
Don't hesitate to contact JC's Warranty Dept directly as I assume the dealer will start dancing with the hope you go away. I contacted JC directly several times on different topics - worked well.
dhroberts is offline   Reply With Quote
Old 05-02-2020, 05:26 PM   #12
4 Rivet Member
 
2013 30' Flying Cloud
Kingwood , Texas
Join Date: Jun 2017
Posts: 341
Blog Entries: 1
When talking to Airstream you might refer to them as Segment Protectors rather than Rock Guards. The Rock Guards cover the glass areas and are sometimes called Sunglasses.
DoubleR is offline   Reply With Quote
Old 05-02-2020, 11:50 PM   #13
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
Quote:
Originally Posted by dhroberts View Post
don't hesitate to contact jc's warranty dept directly as i assume the dealer will start dancing with the hope you go away. I contacted jc directly several times on different topics - worked well.
jc?
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 05-03-2020, 07:29 AM   #14
"Cloudsplitter"

 
2003 25' Classic
Houstatlantavegas , Malebolgia
Join Date: Jun 2007
Posts: 19,892
Images: 1
Quote:
Originally Posted by leedav View Post
jc?
Jackson Center Ohio...The Factory.
If you get them involved you stand a better chance of a satisfactory result.👍 Direct phone calls & email...do NOT depend on the dealer to do all the leg work.🥴

Bob
🇺🇸
__________________
"You don't know where you've been until you leave, enjoy life" RLC
ROBERT CROSS is offline   Reply With Quote
Old 05-03-2020, 07:46 AM   #15
Rivet Master
 
2018 27' Globetrotter
Mooresville , North Carolina
Join Date: Jan 2018
Posts: 1,053
I’m not saying this is your situation but I know a guy that had this issue and the root cause was a frame separation issue on his front end of the RV. As others have stated I think Jackson Center would be the best to diagnose the cause.
__________________
2018 GMC Sierra 2500HD Duramax
Equal-I-zer Weight Distribution attached to the Gen-Y Torsion Flex Weight Distribution Hitch
"Roadrunner"
GOUSC is offline   Reply With Quote
Old 05-10-2020, 04:34 PM   #16
1 Rivet Member
 
2019 27' Globetrotter
Olympia , Washington
Join Date: Aug 2018
Posts: 8
Missed if this is a fairly new trailer but took my 2019 27’ GT in for some warranty work and the dealer actually discovered the segment protector was rubbing. They said they’ve seen this several times before and an incorrect install. Dealer filed the claim with JC and no issue to send a new guard. Seems like a known issue at JC so hopefully, you will get a quick resolution.
Kathygeese is offline   Reply With Quote
Old 05-10-2020, 11:29 PM   #17
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 457
Went to the dealer and they will get authorization to replace the guard and the quarter panel.
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Rock guard fixed itself. We bought new RS rock guard, waiting for delivery, went to Garymaya Rock Guards, Segment & Window Protectors 1 09-20-2017 04:00 PM
Rock Guard Solar Standard Front window guard ChrisseasCC Windows, Doors, Locks & Vents 1 07-31-2014 08:32 AM
310 - A/C belt rubbing on water pump housing bkahler Mechanics Corner - Engines, Transmission & More... 6 04-19-2013 03:05 PM
Axle bent rubbing on undercarriage Modern South Axles 9 03-29-2013 10:38 PM
2009 Panamerica awning rubbing on door Pedecanada Awnings 23 02-19-2013 12:28 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 05:51 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.