Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-19-2019, 12:36 PM   #41
Rivet Master
 
1981 31' Excella II
New Market , Alabama
Join Date: Sep 2011
Posts: 6,128
Thermostat is on/off. Wires shorted =on, Wires not shorted =off.



Perry
__________________

perryg114 is offline   Reply With Quote
Old 12-20-2019, 08:18 AM   #42
4 Rivet Member
 
Spartanguy's Avatar
 
Currently Looking...
Currently Looking...
Louisville , Alabama
Join Date: Apr 2019
Posts: 289
Quote:
Originally Posted by perryg114 View Post
Thermostat is on/off. Wires shorted =on, Wires not shorted =off.



Perry


I don’t need on off ability, I need the furnace to work, ie shut off at set temperature.
__________________

Spartanguy is offline   Reply With Quote
Old 12-20-2019, 08:21 AM   #43
4 Rivet Member
 
Spartanguy's Avatar
 
Currently Looking...
Currently Looking...
Louisville , Alabama
Join Date: Apr 2019
Posts: 289
Click image for larger version

Name:	IMG_7365.jpg
Views:	25
Size:	185.8 KB
ID:	357936

Fortunate to have a family shop. Here’s where my pretty little AS shall sit until Airstream either helps me fix the problem or the entire internet knows about it. Hope their PR department is better than their quality department.

Feel free to reach out to me in any way you’d like, Airstream! Happy Holidays,

Russ
Spartanguy is offline   Reply With Quote
Old 12-23-2019, 11:38 AM   #44
Master of Universe
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 11,874
It has been a long time since I contacted customer service at Airstream, but my experience and I believe others too was based on who you contacted and whether they got to know you. Some people there were very hard to deal with and others were helpful.

My first issue—a blown out window that was not secured properly at the factory or dealer—met with total refusal to cover it at first. After we talked for a while the representative agreed to comp a new window. In another words, he realized he was acting too fast when refusing coverage plus I was not giving up and to save face, he acted like he was being generous. Later I got to know people at Airstream and they okayed anything I asked for. Making friends helps sometimes and pushing hard works other times.

If it were me, I may have tried wiring round the Domestic thermostat and installing a simple one just for the furnace. You don't want to A/C and the furnace running at the same time, but just keep one turned off at the same time the other is on. My Dometic thermostat worked, but did seem cranky at times and when operating the A/C heat pump, seemed to not be happy. It was quieter and easier to use a small catalytic heater to heat the trailer when it was above freezing. It also saved propane and since the heater was using electricity the CG was paying for it, not me. I can't remember if you replaced the Domestic thermostat, but it seems a comprised circuit board may be the problem. And if dust or bugs have collected inside, they can short the system, or affect so it acts up with very small shorts that are really hard to understood or find. First thing would be to clean it with compressed air, a vacuum or by hand (carefully).
__________________
Gene

The Airstream is sold; a 2016 Nash 24M replaced it.
Gene is offline   Reply With Quote
Old 12-23-2019, 11:46 AM   #45
Rivet Master
 
1981 31' Excella II
New Market , Alabama
Join Date: Sep 2011
Posts: 6,128
From Gene


"If it were me, I may have tried wiring round the Domestic thermostat and installing a simple one just for the furnace".



That is what I was trying to get across to him.



Perry
perryg114 is offline   Reply With Quote
Old 12-23-2019, 06:43 PM   #46
4 Rivet Member
 
Spartanguy's Avatar
 
Currently Looking...
Currently Looking...
Louisville , Alabama
Join Date: Apr 2019
Posts: 289
Solved: To those following my story, today the problem was solved. Thank God, here is the fix, appreciate everyone’s input, I can promise every comment has been read through and most were tried, thank you all!

The 32 degree problem
http://www.airforums.com/forums/show....php?p=2318010
Spartanguy is offline   Reply With Quote
Old 12-23-2019, 06:49 PM   #47
4 Rivet Member
 
Spartanguy's Avatar
 
Currently Looking...
Currently Looking...
Louisville , Alabama
Join Date: Apr 2019
Posts: 289
19 degrees, no furnace 😊

Quote:
Originally Posted by Gene View Post
It has been a long time since I contacted customer service at Airstream, but my experience and I believe others too was based on who you contacted and whether they got to know you. Some people there were very hard to deal with and others were helpful.

My first issue—a blown out window that was not secured properly at the factory or dealer—met with total refusal to cover it at first. After we talked for a while the representative agreed to comp a new window. In another words, he realized he was acting too fast when refusing coverage plus I was not giving up and to save face, he acted like he was being generous. Later I got to know people at Airstream and they okayed anything I asked for. Making friends helps sometimes and pushing hard works other times.

If it were me, I may have tried wiring round the Domestic thermostat and installing a simple one just for the furnace. You don't want to A/C and the furnace running at the same time, but just keep one turned off at the same time the other is on. My Dometic thermostat worked, but did seem cranky at times and when operating the A/C heat pump, seemed to not be happy. It was quieter and easier to use a small catalytic heater to heat the trailer when it was above freezing. It also saved propane and since the heater was using electricity the CG was paying for it, not me. I can't remember if you replaced the Domestic thermostat, but it seems a comprised circuit board may be the problem. And if dust or bugs have collected inside, they can short the system, or affect so it acts up with very small shorts that are really hard to understood or find. First thing would be to clean it with compressed air, a vacuum or by hand (carefully).


Yuck, scary, old school customer service you’re describing. Major turn off as a Millennial buyer. I prefer objectivity, not “oh I like this one” or “he’s my pal” (nepotism) resolutions. Hopefully we will see a new era at Thor/Airstream, something similar to what we saw at Boeing today maybe. I can’t even imagine a company like Tesla acting this way.

Also, appreciate your response, but I wasn’t looking for shoddy work arounds, but the actual fix...someone suggested boarding up my windows and piping it in
Spartanguy is offline   Reply With Quote
Old 12-24-2019, 04:53 PM   #48
4 Rivet Member
 
Spartanguy's Avatar
 
Currently Looking...
Currently Looking...
Louisville , Alabama
Join Date: Apr 2019
Posts: 289
I just wanted to say Merry Christmas to everyone, very grateful today for heat. While I certainly think full-timing is possible (I’ve done it in another “3 season” SOB); I was about taken out there psychosocially with frustration, expenses, and exhausting of my leave time because of a measly careless mistake from the AS factory that about wrecked my plan and came close to making me homelessish there. The expense of the AS almost makes the thought of a frozen disaster unbearable mentally, while with the $4,000 SOB it was kinda like, whatever...

I have always been fortunate to have a backup winter emergency plan with my family owning a heated shop and still think I could have quickly winterized with the pink stuff, but it was an unexpected winter nightmare nonetheless.

Here’s a photo from tonight. All is well, all is warm. Seasons Greetings!

Click image for larger version

Name:	IMG_7449.JPG
Views:	23
Size:	271.2 KB
ID:	358149
__________________

Spartanguy is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Dual A/C still not enough in 90 degrees, sun, wind, humidity? Jammer Furnaces, Heaters, Fireplaces & Air Conditioning 30 06-17-2014 11:07 AM
how can I get a RV fridge to cool in 100 degrees F? nmeyer Refrigerators 15 07-29-2010 08:10 AM
- 26 Degrees | Everything is fine nunya001 Winter Living 32 05-03-2009 10:13 PM
Frig at 72 degrees, needs to be level ??? wagnerda Refrigerators 18 01-20-2008 04:00 PM
Sweet 16 (degrees) and all's (mostly) well Antique Pedaler Our Community 1 03-04-2007 08:56 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 04:17 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.