Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-26-2023, 12:06 PM   #1
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 455
Sloppy Airstream dealer

Ugh. Dewinterizing. Unit was at the dealer this fall to try to find a problem with the water pump running intermittently with no demand. Picked up the trailer with 6.5v battery in spite of me making them write down on the work order to use the battery disconnect. The plug was out of the water heater, the electric hot water was on and probably now fried. The bypass was not bypassed. The drain cocks were left open. I hope Iíll find some antifreeze in the plumbing at least after I try putting water in a second time. Update. Yup. No antifreeze
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 03-26-2023, 02:55 PM   #2
Rivet Master

 
2017 25' International
West Lake Hills , Texas
Join Date: Dec 2020
Posts: 1,501
Quote:
Originally Posted by leedav View Post
Ugh. Dewinterizing. Unit was at the dealer this fall to try to find a problem with the water pump running intermittently with no demand. Picked up the trailer with 6.5v battery in spite of me making them write down on the work order to use the battery disconnect. The plug was out of the water heater, the electric hot water was on and probably now fried. The bypass was not bypassed. The drain cocks were left open. I hope Iíll find some antifreeze in the plumbing at least after I try putting water in a second time. Update. Yup. No antifreeze
We leave the drain cocks open and the WH plug out. No anti-freeze, too. Just blow the lines with compressed air until no mist. It's survived extended 3*F temps and week-long below-freezing temps.
Fungus is offline   Reply With Quote
Old 03-26-2023, 03:21 PM   #3
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 455
Sloppy Airstream dealer

Quote:
Originally Posted by Fungus View Post
We leave the drain cocks open and the WH plug out. No anti-freeze, too. Just blow the lines with compressed air until no mist. It's survived extended 3*F temps and week-long below-freezing temps.


We have ants here that crawl into anything wet. The teakettle for example. Which is inexplicable because all it does here is rain. Also at least some of the lines were full of water
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 04-06-2023, 01:03 PM   #4
Master of Universe
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 12,651
There have been reports that one or more dealers in the northwest US are to be avoided. Unfortunately they are not the only dealers to avoid.
__________________
Gene

The Airstream is sold; a 2016 Nash 24M replaced it.
Gene is offline   Reply With Quote
Old 04-06-2023, 01:31 PM   #5
diesel maniac
 
ITSNO60's Avatar
 
Airstream - Other
Tucson , AZ
Join Date: May 2017
Posts: 2,234
Seems like it's the way of the world now. There is very little I have done by others yet I find myself finishing or correcting what I paid to have done more often than not. I guess most people probably don't even know they got shoddy work till something goes wrong.
__________________
Brian
ITSNO60 is offline   Reply With Quote
Old 04-06-2023, 02:19 PM   #6
Master of Universe
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 12,651
Quote:
Originally Posted by ITSNO60 View Post
Seems like it's the way of the world now. There is very little I have done by others yet I find myself finishing or correcting what I paid to have done more often than not. I guess most people probably don't even know they got shoddy work till something goes wrong.
I do the same. Besides that fact I want to save money, I can fix things better many times than so called professionals.
__________________
Gene

The Airstream is sold; a 2016 Nash 24M replaced it.
Gene is offline   Reply With Quote
Old 04-28-2023, 08:33 AM   #7
Rivet Master
 
Ray Eklund's Avatar
 
2019 27' International
2014 25' International
2006 23' Safari SE
Boulder City , Nevada
Join Date: Aug 2007
Posts: 5,558
Ignorance is not Bliss

"Ignorance is not bliss means being unaware of unpleasant facts and negative events is actually detrimental to our person wellbeing."

"A person who does not know about a problem does not worry about it. He/She never keeps up with the news or cares..."

We have all been disappointed with Service. Travel Trailers, at first, constantly have problems from loose screws, hardware and non working electrical components. Warranty's are short for a reason. Think about why.

Automobile manufacturers watch ALL Warranty problems and it is a big cost to them. It gets attention immediately. Trailers.... ha ha ha. It costs them, but avoiding to take responsibility is a skill. Money is set aside, but not responsibility, if they can avoid it.

The Airforums offers a wealth of repairing, maintaining and upgrading our trailers. New owners may be shocked to hear this, but you have to learn how to fix your trailer, yourself.

The employee turnover at a RV business is a revolving door of training or getting some employee who moves from boats, autos and to trailers.

Trailers are not built to the same standards of a home. Some homes are built to minimums. The warranty period is short for Trailers, for good reason. They are complicated and many owners cannot maintain minimum problems that occur.

My family depended on ME to fix house problems. They were helpless. I was 14. Learned by doing transferred well into the Airstream myself repair service and upgrades when needed.

Anyone owning a trailer needs to TRY to FIX the problem. If it still does not work, then consider a Dealer. Toss the issue onto the Forum. Excellent source of experienced Airstream individuals repairing their own trailer... properly.

If you are unable to do the repairs yourself, find a 14 year old. Otherwise you will be at the mercy of paying flat rate or high hourly service charges for something you would rather not attempt.

It is a choice. Yourself or Pay the Piper...

Learn to do simple repairs on your own, or expect to get in line and get what you could have done yourself... if you tried.

Buying a well maintained USED Airstream is an excellent option. The owner will demonstrate that everything works, bolts and screws are securing the trailer and demonstrates how everything works.
__________________
Human Bean
Ray Eklund is offline   Reply With Quote
Old 04-29-2023, 08:28 AM   #8
4 Rivet Member
 
2019 23' International
Portland , Oregon
Join Date: May 2015
Posts: 455
Yes, I ended up fixing it myself. Replacing a water pump installed by the dealer that failed on the first trip. These guys have broken more than they have fixed, and now that the warranty is done I wonít be back there. Itís not a question of ability. I spent 80 grand on a trailer and I expected the warranty service to be reliable. I donít think thatís unreasonable.
__________________
2019 International Signature 23FB "Cecil"
2020 RAM 1500 Laramie
Former coach: 2015 Bambi 16 "Beanie"
leedav is offline   Reply With Quote
Old 04-29-2023, 04:48 PM   #9
Rivet Master
 
2017 28' International
Jim Falls , Wisconsin
Join Date: Jul 2017
Posts: 2,095
Blog Entries: 1
Yep, if you can avoid going to the dealer do it. I did have to go back to the dealer to repair an awning. But it was so far beyond my ability I just didn’t want to deal with it.

I did notice on a truck a sign for a roving RV repairman in our area. That would be a pretty good deal for someone that was ambitious
Daquenzer is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Sloppy - loose steering on a 78 24 ft Sprouty Argosy Motorhomes 13 09-28-2015 05:22 PM
Repair of sloppy step and addition of second step 1969 triterra Steps 5 02-16-2015 01:40 PM
Hinge is sloppy MacDad Doors & Locks 5 06-22-2014 08:34 PM
Sloppy step slots? blickcd Steps 2 05-29-2009 11:23 AM
Sloppy Steering... Auretrvr Classic Motorhomes 46 11-12-2006 01:23 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 09:58 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.