jack post problem

[tomcook]

The inner post on my tongue jack spins and drops down while I'm driving. There is a groove in the post. It appears a set screw should be keeping it from turning but I can't find one.

Help, please!?!

Thanks.

Tom

[ScottW]

Tom, I'm the village idiot concerning jack posts, but hopefully some of the other members will come to your rescue. While waiting, you may contact the mfg and talk to a tech guy there. You didn't mention the make/model/year of the jack...will help the forum smart guys to answer.
Good luck

[tomcook]

"You didn't mention the make/model/year of the jack."

Well, DUH - I guess I started too early this morning.

It's a SuperJack and I'm guessing 1992 since that's the year of the trailer. Can't find a model number.

Thanks again,

Tom

[pmclemore]

Tom,

When traveling, do you run the jack all the way up - firmly? This may help to lock it in place.

Pat

[tomcook]

I run it up until the electric motor stops. But it still turns and comes down as I drive.

[pmclemore]

Sorry, Tom. Good luck.

[Excella CM]

Here's the manufacturer:

Barker Manufacturing Company

[Excella CM]

Take a look at the item #1 under maintenance. My guess is that your unit is similarly constructed with a brake built into the post. It may have gotten contaminated with lubricant somehow and maybe you can clean it. I would try automotive "starting" fluid spray (spray ether). You would need to pull the head off to see and to check for leaks.

[Doctorpolish]

Tom if it is a Barker my first thought is find another brand. For about 6month ive tried to work with them on a jack problem.you cant reach anyone if you try customer service????? you get nothing maybe 10 minutes on hold thanking you or some silly recording. never reach anyone if you leave word never a call back.... Also I havent made any one mad I havent got a hold to any one... go by you a real jack... Jim

[tomcook]

Oh Doctorpolish, Yee of such little faith. I emailed Barker about my problem and received this reply:
"can not be fixed have to order new"
That's it. no name, nothing else.

So I answered:

"Order what new?

Post assembly?

Entire Jack?

New Airstream? :-)

Please provide part number and price.

Thanks."

We'll see if their sense of humor matches their customer service.

[tomcook]

OK Doctorpolish,

Maybe you were right.

I got an answer today. Here it is in its entirety:

"CALL 8883676978 TO ORDER 141.00"

I still don't know WHAT I'm ordering, although I'm pretty sure it's not a complete Airstream. Or a complete jack, for that matter.

And I don't know if they're at all aware of web etiquette - the first answer was all in small letters and now THEY'RE YELLING AT ME.

Oh well, I can buy a LOT of duct tape for $141.00.

[Silvertwinkie]

A lot of the new power jacks short out if fully retracted, if I am reading this as the same part in question....

[uwe]

Don't get caught up in etiquette issues of theirs. Not your problem, but theirs.
Actually their product is quite good, in my experience, having owned two of them, including the one on my current trailer.
Plus, $ 141 for one of those seems like a good price. I paid more for my 3000lb unit.
Mine has a light built in, which has come in handy when hitching at night, or to leave on as a night light to avoid cramming your knee into the coupler after dark.

[tomcook]

That would be a good price for a replacement unit. But I really think they're only selling me the jack post assembly.

And to pay that much to put a new jack post on a 16 yr old jack seems questionable to me.

I think I'll keep taping it in transit until something else fails and then replace the whole unit.