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davidz71 · 01-20-2007, 09:44 PM

I've had my '86 Sovereign for almost 3 years now and I noticed that one then the other Fantastic Fan will not close as they use to when it starts raining outside. Any ideas?

lewster · 01-20-2007, 09:48 PM

Quote:

Originally Posted by davidz71

I've had my '86 Sovereign for almost 3 years now and I noticed that one then the other Fantastic Fan will not close as they use to when it starts raining outside. Any ideas?

Either your rain sensor is bad or your motor drive is. Call Fantastic Fan on Monday, get customer service, tell them what it's doing and they'll send you the required repair parts........usually FREE!!

Great company!

BamCamper · 01-20-2007, 10:10 PM

My fan is relatively new but it always seems to stick if it hasn't been used recently. It opens manually if I force it but I am afraid I'll break it.

Any tips?
Thanks.

Fyrzowt · 01-20-2007, 10:33 PM

If it's stuck, get some silicone on the seal - that will probably fix it. Your trailer should be under warranty.

As far as broken or non-operative parts, let Fantastic fan know, they'll replace the parts, they really stand behind their product. My local SOB dealer will even order them for me at no charge. Haven't tried that yet with our local A/S dealer.

Silvertwinkie · 01-21-2007, 08:27 AM

I had the same issue. They sent me new rubber gasketing and 303 protector stuff. Fixed the issue.

As for the non-op unit, I agree, a call to Fantastic typically gets the issue resolved and more times than not, at no cost.....

davidz71 · 01-21-2007, 10:05 AM

Quote:

Originally Posted by BamCamper

My fan is relatively new but it always seems to stick if it hasn't been used recently. It opens manually if I force it but I am afraid I'll break it.

Any tips?
Thanks.

Information included with my Fantastic Fan says to spray the rubber gasket with 303 Protectorant and when one of them started sticking that is what I did. Cured the problem.

I'll call Fantastic Fan Monday about the rain sensors. Thanks.

BigAl · 01-21-2007, 12:44 PM

Are you sure that the control is set in the rain sensor mode. There are positions that override the sensor. I found out the wet way!
Al

BamCamper · 01-21-2007, 12:47 PM

Quote:

Originally Posted by davidz71

Information included with my Fantastic Fan says to spray the rubber gasket with 303 Protectorant and when one of them started sticking that is what I did. Cured the problem.

I'll call Fantastic Fan Monday about the rain sensors. Thanks.

Thanks!

SilverToy · 02-07-2007, 12:40 PM

Hello all -

I know this has been said numerous times before, but it bears repeating, especially since most of what gets repeated is negative stuff about companies. Fan-tastic Vent is AWESOME!!!

My latest story.... Colder than *&$^ here lately but sunny during the day, so I leave the FF on auto to vent excess warmth out during daytime hours. All is well!! Until we get 75+ mph winds last Thursday while I was in town (weather station info). Get home and immediately see the FF vent cover blown completely open at 6pm, 20 degrees and howling winds.

Get son to hold the foot of the ladder while I climb up with Duct tape, a brick and 1 glove (other is GONE on a GUST!) - eye's tearing from the Wind Chill. Get the cover closed and with the brick duct taped on top to prevent reopening.

Weekend was chocka-block so no time until yesterday. Took inside screen off and found the lifting arm sitting on top of the fan. Called FV and explained the situation. Jeff listened patiently, asked a few questions about the fan, about the TT and asked for an address - so he could send out parts at NO CHARGE!!! He also explained what he thought the problem was.

This AM I went out and took the FF apart as per his info and found the exact situation he explained. Think I got it back together as it should be, fully functional.

Will look at the parts on their way, and will likely send them back with a check for postage, a very appreciative letter, and a sincere desire to advocate for this terrific company.

Really 1st rate product and company! Terrific people, great support and a customer experience 2nd to none!

Just wanted to send out some good vibes today.

Axel
SilverToy

rickandsandi · 02-07-2007, 01:46 PM

There is more than one reason the are called Fantastic! We now have two in our Safari! Might put one in the Trad wind, but want to keep it original, but a Fantastic Fan is better than a big AC unit o the top!