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01-03-2018, 11:26 AM
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#1
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ASIS17
2017 30' International
Myerstown
, Pennsylvania
Join Date: Jan 2018
Posts: 19
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Window Rock Guard Question
I bought a new International 30 last summer and have been having trouble latching the corner window rock guards. I can line up the pins but I can't seem to get them in deep enough to make the 1/4 turn and have them catch. It seems like the rubber is either too thick or the pins are too short. Any ideas on what I'm doing wrong?
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01-06-2018, 05:25 PM
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#2
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4 Rivet Member
2020 25' Globetrotter
Los Gatos
, California
Join Date: Jul 2017
Posts: 415
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Rock guard
Same issue with my 2017 Bambi. They just aren’t very good fasteners.
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01-07-2018, 07:30 AM
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#3
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ASIS17
2017 30' International
Myerstown
, Pennsylvania
Join Date: Jan 2018
Posts: 19
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Window Rock Guard
I can't get any of them to catch. I figured that as long as the middle window is closed tight, the corner guards can't come open. So I would do my best to line the corner guards up and secure the middle guard. I've been traveling like this. Then last week I read on this forum about someone who had one come loose while going down the road, causing serious damage.
It's too cold here to work on it now but once the weather breaks I'm going to find someway to fasten them. I may shave off some of the rubber grommet to make them work.
Garfish, thanks for responding. I couldn't believe I was the only one having this problem.
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01-07-2018, 08:01 AM
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#4
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Rivet Master
2019 25' Flying Cloud
Hendersonville
, North Carolina
Join Date: Aug 2017
Posts: 1,092
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window guards
Same issue with our 2017 Int Serenity 23. Was at Jackson Center for warranty work last August. The Tech shaved off about 3/16 of rubber. works fine now. The quarter turns Dzus fasteners are not the best choice for that application.
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01-07-2018, 08:01 AM
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#5
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4 Rivet Member
2000 30' Excella
Toledo
, Ohio
Join Date: Feb 2011
Posts: 493
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You can buy a longer latch screw from Airstream .
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01-07-2018, 08:34 AM
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#6
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Trailer Sold, Waving
2019 26' Flying Cloud
Stettler
, Alberta
Join Date: Dec 2016
Posts: 1,032
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IMHO, this is an example of an item the Jackson Center should take away and get to their engineering team for a fix, then issue a tech bulletin for parts replacement or maintenance instructions. Warranty fix?
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01-07-2018, 06:08 PM
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#7
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ASIS17
2017 30' International
Myerstown
, Pennsylvania
Join Date: Jan 2018
Posts: 19
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Quote:
Originally Posted by woodfox45
You can buy a longer latch screw from Airstream .
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That's great but why weren't they installed from the factory? I'm happy to know that I'm not the only one with this problem. I'll make the latch screws I have work.
I just joined this forum last week. I was hoping I could find someone that had this same problem.
Please don't think that we aren't happy with our airstream. We love it. We spent years trying to figure out what we wanted in a camper. Then a couple more deciding which airstream was right for us.
We wanted an airstream because of the thought put into their design and the quality of their workmanship. I just have to remind myself that the factory worker are human.
Thanks.
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01-07-2018, 08:32 PM
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#8
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3 Rivet Member
2017 25' International
Joliet
, Illinois
Join Date: Nov 2013
Posts: 154
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I had two of the latches (the rubber grommet piece) go bad on our camper. The latch part inside the rubber grommet delaminated from the rubber and would spin. Every time I tried to turn the screw the latch would spin with the screw and not latch.
Something to check before you get longer screws.
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05-01-2018, 02:12 PM
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#9
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1 Rivet Member
2018 16' Sport
Columbus
, Ohio
Join Date: Oct 2017
Posts: 6
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Quote:
Originally Posted by uraljohn
Same issue with our 2017 Int Serenity 23. Was at Jackson Center for warranty work last August. The Tech shaved off about 3/16 of rubber. works fine now. The quarter turns Dzus fasteners are not the best choice for that application.
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And same issue with our 2018 16” Sport. Removed the Rock Guards to clean windows and could not get curbside guard reinstalled. So did the above: filed about 3/16” off the grommet so those weird short little FSU’s fasteners would “catch” inside grommet. Worked well! Now we’ll see if they “stay” during camping trip next week. Thank goodness for this forum. So much to learn!
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05-01-2018, 02:13 PM
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#10
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1 Rivet Member
2018 16' Sport
Columbus
, Ohio
Join Date: Oct 2017
Posts: 6
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Quote:
Originally Posted by leeqmuth
And same issue with our 2018 16” Sport. Removed the Rock Guards to clean windows and could not get curbside guard reinstalled. So did the above: filed about 3/16” off the grommet so those weird short little FSU’s fasteners would “catch” inside grommet. Worked well! Now we’ll see if they “stay” during camping trip next week. Thank goodness for this forum. So much to learn!
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Not FSU (auto correct) but Dzus fasteners
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05-01-2018, 02:23 PM
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#11
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Rivet Master
2018 27' Globetrotter
Apollo Beach
, Florida
Join Date: Feb 2017
Posts: 1,401
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I had the same issue where the metal piece inside the grommet spun. I fixed it by through-bolting a stainless steel screw with locking nuts through the grommet. Here are the pictures of the repair: http://www.airforums.com/forums/f42/...ml#post1996232
__________________
2021 Northern-Lite 10-2 & F350 DRW PSD, 600W Solar/Victron/600A BattleBorn
146 nights 31,000 miles (first 10 months!)
Sold: 2018 GT27Q, 74 nights 12,777 miles
Sold: 2017 FC25FB, 316 nights 40,150 miles
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07-16-2018, 07:30 AM
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#12
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2 Rivet Member
2018 25' Flying Cloud
2013 25' FB Flying Cloud
2011 19' Flying Cloud
ADA County
, Idaho
Join Date: Aug 2017
Posts: 53
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Quote:
Originally Posted by AirMiles
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This obviously worked for you, but I'm not drilling out the rivets on an $85,000 trailer which should have been done correctly at the factory. I've owned 4 different Airstreams and this has been a problem on 3 out of the 4.
Thanks for the link and idea though.
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07-16-2018, 07:33 AM
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#13
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2 Rivet Member
2018 25' Flying Cloud
2013 25' FB Flying Cloud
2011 19' Flying Cloud
ADA County
, Idaho
Join Date: Aug 2017
Posts: 53
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Quote:
Originally Posted by leeqmuth
And same issue with our 2018 16” Sport. Removed the Rock Guards to clean windows and could not get curbside guard reinstalled. So did the above: filed about 3/16” off the grommet so those weird short little FSU’s fasteners would “catch” inside grommet. Worked well! Now we’ll see if they “stay” during camping trip next week. Thank goodness for this forum. So much to learn!
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Did this actually work...........long term? The fact that you didn't make another post, makes me think it must have; just making sure.
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07-18-2018, 03:11 PM
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#14
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ASIS17
2017 30' International
Myerstown
, Pennsylvania
Join Date: Jan 2018
Posts: 19
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Window Rock Guard
In April, I removed about 1/8" from each grommet and was able to latch to rock guards. I've traveled over 2500 miles with the trailer since then and had no issues. In fact, I find that I've been cleaning the corner windows more often since I'm able to lock the rock guards. Each time they have locked nicely. If anything changes, I'll be sure to post it.
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07-19-2018, 02:45 PM
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#15
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Wheels Itch)(Must Travel
2014 25' FB Flying Cloud
- east coastal area -
, Florida
Join Date: Mar 2009
Posts: 683
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Asia - great to hear your mod worked. I have a 2014 fc with the same issues. I can usually get one of the bits to hook easily- then struggle with the other. Any possibility you could posts pic(s) of the grommet mod? Thanks
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07-20-2018, 07:00 AM
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#16
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Rivet Master
2016 23' International
Centennial
, Colorado
Join Date: May 2006
Posts: 1,684
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It definitely is a frustrating problem. So glad that there is a fix for this challenge. I struggle and struggle to get them re-latched after cleaning the windows.
__________________
Steve "Centennial Man"
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05-09-2022, 11:52 AM
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#17
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1 Rivet Member
2019 23' Flying Cloud
Tacoma
, Washington
Join Date: Mar 2019
Posts: 5
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Same issue on my 2019 Flying Cloud. Found a longer 1/4 turn screw and it's deep enough the get a great grab and latch tight. Found the part online.
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