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Old 05-31-2016, 12:23 PM   #1
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3dawgnight's Avatar
2016 30' International
Fort Lauderdale , Florida
Join Date: Jan 2016
Posts: 52
Dead bolt lock not locking

We have a brand new 2016 International. We seem to have a problem with the deadbolt lock. We cannot lock the deadbolt from the inside and have trouble locking it from the outside without putting a lot of pressure on the door. Has anyone else had this problem? Is this an easy fix or do we need to drive 3 hours to the dealership to have it fixed?
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Old 05-31-2016, 12:54 PM   #2
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1991 34' Excella
Princeton , New Jersey
Join Date: Aug 2003
Posts: 7,070
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If the door is fitting fine you can file the hole in the door towards the inside a bit. That will lessen the need to push on the door to lock it.

Before making any adjustments to the dead bolt in the form of filing the hole bigger make sure the door itself is fitting properly.

Your trailer should be under warranty but then again I would be sure the dealer you got it from has decent reviews on service before going there.
2004 Excursion 4x4
1991 34 ft. Excella +220,000 miles, new laminated flooring, new upholstery, new 3200 lbs axles

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Old 05-31-2016, 01:05 PM   #3
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2014 27' Flying Cloud
Bushnell , Florida
Join Date: Nov 2013
Posts: 411
Dead bolt lock not locking

If your coach is really really new, it may just be the gasket around the door isn't compressed that much yet.

This may get easier with a little time. I certainly wouldn't "adjust" anything until the gasket compressed some.......

Hope this helps.

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Old 05-31-2016, 02:31 PM   #4
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Walnut Creek , California
Join Date: May 2015
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Yes, we had the problem. Plan a weekend camping trip and include the a dealer service appointment. If your dealer is not a recommended service group, go to one that is. Until you get it fixed, be gentle. Pat

PS, there is a video about door alignment. U-tube search?
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Old 06-01-2016, 12:30 PM   #5
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2012 23' Flying Cloud
Valley Cottage , New York
Join Date: Sep 2012
Posts: 5
Twist and slam

I have the same problem with the dead bolt lock on my 2012 FC 23'. I have to insert the key, close the door, twist key in direction of locking(left), back to middle, then open the door and close with a mild SLAM, then lock it. It's a pain, but the initial turn seems to align things up so it will lock. Try it but don't slam in lock position. Good luck!
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Old 06-01-2016, 12:38 PM   #6
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2016 23' Flying Cloud
Corpus Christi , Texas
Join Date: Oct 2015
Posts: 68
Blog Entries: 2
Dead bolt lock

Yes, had same problem with 2016FC. Back to dealer - door not aligned. Have had quite a few problems with this new trailer. Surprised!
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Old 06-01-2016, 03:36 PM   #7
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1973 31' Sovereign
Middletown , California
Join Date: Oct 2013
Posts: 424
Where you place any jack stands or how hard you crank on the stabilizers could have an effect on the bolt if it's a tight fit into hole.
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Old 06-01-2016, 10:08 PM   #8
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2016 30' Classic
Santa Rosa , California
Join Date: Apr 2015
Posts: 145
Check if the extended bolt is slightly bent. This can happen if someone has tried to shut the door while the bolt was extended. (Ask me how I know). I rebent it slightly with pliers and it works fine now.
Happy Trails,
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Old 06-02-2016, 09:08 AM   #9
2 Rivet Member
Surf City , New Jersey
Join Date: Oct 2015
Posts: 59
I had the same issue with my 2016 19ft flying cloud.
Colonial airstream replaced the deadbolt and life is good.
But not all of you are fortunate enought to do business with colonial.
They are the best
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