Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-13-2020, 02:41 PM   #1
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
Airstream Connected – July 13, 2020 firmware and app update

Just when I was resigned to write off the very expensive Airstream Connected hardware I had installed in my Sport 22FB just over 51 weeks ago, Airstream has this afternoon pushed new firmware to the router and has updated the Airstream Connected app. Up until now, we've had to call Jackson Center to have campground wifi turned off so that our AT&T connections didn't bog down. Now, according to what I'm seeing on the app, we can control that ourselves. I got the email from Airstream a little over an hour ago. I have to say, my connection now feels faster, but it could be my imagination. I'm posting this as a new thread because I'm six days from the end of my year of prepaid unlimited Airstream Connected service with AT&T, and I want you guys to vet what I think I'm seeing. Being able to turn on or off campground wifi could make one of AT&T's (very expensive) new plans worthwhile. Thoughts?
__________________

__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-13-2020, 02:55 PM   #2
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
P.S. I was able to connect to the wifi at the RV resort where I'm currently parked via the app; I had had Jackson Center turn off campground wifi approximately 50 weeks ago.
__________________

__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-13-2020, 03:00 PM   #3
2 Rivet Member
 
Soready's Avatar
 
2020 30' Classic
Mitchell , South Dakota
Join Date: Sep 2019
Posts: 26
I was looking to see if i had a Smart App Update and don't see anything. Currently on v1.1.3-smartrv. Is this the latest?
__________________
2020 Classic 30 RBQ
2019 GMC Sierra 2500HD Denali
Hensley Arrow
Soready is online now   Reply With Quote
Old 07-13-2020, 03:05 PM   #4
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
It's the Connected app, Soready
__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-13-2020, 04:04 PM   #5
2 Rivet Member
 
Soready's Avatar
 
2020 30' Classic
Mitchell , South Dakota
Join Date: Sep 2019
Posts: 26
Sorry i didn't read close enough. Thanks for the reply. I have been trying to use the Airstream Smart app this afternoon and it is not able to connect to our unit remotely. It was working this weekend so i am assuming the update is being pushed as you mentioned.
__________________
2020 Classic 30 RBQ
2019 GMC Sierra 2500HD Denali
Hensley Arrow
Soready is online now   Reply With Quote
Old 07-13-2020, 04:23 PM   #6
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
I'm working with Jason again. The App has issues.

It may just be my router. We made so many changes to it. It might not be set completely back.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 04:40 PM   #7
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
Quote:
Originally Posted by turk123 View Post
I'm working with Jason again. The App has issues.

It may just be my router. We made so many changes to it. It might not be set completely back.


I hope they can get it straightened out. Mine's now working faster/better, and I hope yours will, too. I have to say, back when I was just getting started with Airstream Connected, your posts helped me immensely, turk123.
__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-13-2020, 04:47 PM   #8
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
My wife's android phone is no longer working. Does anyone have an android phone that could log in? There is no new app yet for Android.

They modified the software in the Peplink modem. It may have broken it for Android. My wifes phone worked better and faster than my iPhone. Now it won't stay connected.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 04:56 PM   #9
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
I just got hers to connect. And then the first screen goes to "We can't access controls right now . . . . ." But the second screen of the app is still updating!

Strange!
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 04:58 PM   #10
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
Quote:
Originally Posted by danieljhale View Post
I hope they can get it straightened out. Mine's now working faster/better, and I hope yours will, too. I have to say, back when I was just getting started with Airstream Connected, your posts helped me immensely, turk123.
At the top of the first page does it say connected Remotely? Are you in your trailer?
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 05:10 PM   #11
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
Quote:
Originally Posted by turk123 View Post
At the top of the first page does it say connected Remotely? Are you in your trailer?


It just says "Router" at the top and then the name of the campground wifi network below the signal strength icon.

When I click on the gear, it shows that I'm connected to both ATT LTE-A cellular and the campground wifi.
__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-13-2020, 05:16 PM   #12
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
Quote:
Originally Posted by danieljhale View Post
It just says "Router" at the top and then the name of the campground wifi network below the signal strength icon.

When I click on the gear, it shows that I'm connected to both ATT LTE-A cellular and the campground wifi.
Are you in the trailer?

See Private message I sent you.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 06:03 PM   #13
2 Rivet Member
 
Soready's Avatar
 
2020 30' Classic
Mitchell , South Dakota
Join Date: Sep 2019
Posts: 26
I am not nearly qualified to help on this subject. Trying to learn so i will post what i am experiencing. As of today the Smart App has been displaying the attached. It had been working fine until today. The same thing happened approximately a month ago and over a 24 hr period starting to work correctly. I am on an Android phone
Attached Thumbnails
Click image for larger version

Name:	Screenshot_20200713-185659_Smart First.jpg
Views:	9
Size:	47.3 KB
ID:	372820   Click image for larger version

Name:	Screenshot_20200713-185707_Smart Second.jpg
Views:	8
Size:	73.2 KB
ID:	372821  

__________________
2020 Classic 30 RBQ
2019 GMC Sierra 2500HD Denali
Hensley Arrow
Soready is online now   Reply With Quote
Old 07-13-2020, 07:22 PM   #14
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
That's what I'm getting on my wife's phone. Jason has been informed that you are the second case.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-13-2020, 08:58 PM   #15
2 Rivet Member
 
Soready's Avatar
 
2020 30' Classic
Mitchell , South Dakota
Join Date: Sep 2019
Posts: 26
I appreciate you including me. Is it Jason Kriesel? I am in communication with him regarding a GPS issue as well. My location hasn't updated since we took delivery, still shows unit at factory. The thought is an antenna issue. Not looking forward to replacing it. Looks like the cable routing will be a real challenge. I think I will buy an aftermarket GPS antenna to hookup to the Peplink to test the theory before we start dismantling the coach.
__________________
2020 Classic 30 RBQ
2019 GMC Sierra 2500HD Denali
Hensley Arrow
Soready is online now   Reply With Quote
Old 07-14-2020, 06:30 AM   #16
Bob & Clestine
 
2018 27' Globetrotter
Cosby , Tennessee
Join Date: Jun 2017
Posts: 32
Quote:
Originally Posted by danieljhale View Post
Just when I was resigned to write off the very expensive Airstream Connected hardware I had installed in my Sport 22FB just over 51 weeks ago, Airstream has this afternoon pushed new firmware to the router and has updated the Airstream Connected app. Up until now, we've had to call Jackson Center to have campground wifi turned off so that our AT&T connections didn't bog down. Now, according to what I'm seeing on the app, we can control that ourselves. I got the email from Airstream a little over an hour ago. I have to say, my connection now feels faster, but it could be my imagination. I'm posting this as a new thread because I'm six days from the end of my year of prepaid unlimited Airstream Connected service with AT&T, and I want you guys to vet what I think I'm seeing. Being able to turn on or off campground wifi could make one of AT&T's (very expensive) new plans worthwhile. Thoughts?

We were able to renew our plan. Suggest you go to your AT&T plan page and renew before the 6 days are up. I think AT&T extended the period for the unlimited plans if your purchased before they eliminated the plan.

Bob
TinCan Betty is offline   Reply With Quote
Old 07-14-2020, 08:15 AM   #17
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,140
Quote:
Originally Posted by TinCan Betty View Post
We were able to renew our plan. Suggest you go to your AT&T plan page and renew before the 6 days are up. I think AT&T extended the period for the unlimited plans if your purchased before they eliminated the plan.

Bob
Nope! Tried that and it wouldn't let me. Of course, I renewed it before my first plan expired in November and got another full year.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
2017 Airstream International Signature 27FB Twin
2019 Airstream Classic 30 Twin
turk123 is offline   Reply With Quote
Old 07-14-2020, 08:17 AM   #18
2020 Classic 33
 
Box Elder , South Dakota
Join Date: Oct 2013
Posts: 1,688
Images: 1
Daniel where in the app do you see the ability to control the campground wifi? I'm on IOS and remote and don't see any choice like that.


Maybe only available with a direct connection while in the trailer?
__________________
Gary
2020 Classic 33 Twin, 2019 Ram 3500 Longhorn, ProPride
NØVPN
ghaynes755 is offline   Reply With Quote
Old 07-14-2020, 09:39 AM   #19
2 Rivet Member
 
2019 22' Sport
Dallas , Texas
Join Date: Jul 2019
Posts: 20
Quote:
Originally Posted by ghaynes755 View Post
Daniel where in the app do you see the ability to control the campground wifi? I'm on IOS and remote and don't see any choice like that.


Maybe only available with a direct connection while in the trailer?
When I open the app, I get a huge signal-strength pie with Router at the top. I click on the gear, and it takes me to the settings page. Wi-Fi is directly below Cellular (which shows AT&T LTE-A). I clicked on Wi-Fi, and it showed me the available networks. I clicked on the campground wifi, input the password, and I was good. (I'm in my trailer at an RV park with wifi.)
__________________
2019 Airstream Sport 22FB
2019 Subaru Ascent
danieljhale is offline   Reply With Quote
Old 07-14-2020, 09:43 AM   #20
2 Rivet Member
 
2019 30' Classic
Belleville , Illinois
Join Date: Jun 2018
Posts: 79
Schedule function

The new app allows for scheduling such actions as lights on/off. I get an error message when trying. Anyone been successful in scheduling an action?
Attached Thumbnails
Click image for larger version

Name:	62952EF3-EA07-472D-9C74-24252193350D.jpg
Views:	10
Size:	100.7 KB
ID:	372872  
__________________

Presitla99 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2020 Airstream Connected Help JuliaAnne 2016 - Current Classic (all lengths) 1 07-12-2020 07:05 AM
2018 Classic 33 Firefly latest firmware version Mikerow 2016 - Current Classic (all lengths) 32 01-24-2020 07:01 PM
Classic Firmware Update July 9, 2019 CWSWine 2016 - Current Classic (all lengths) 12 07-15-2019 12:12 PM
3 month trip July, August, Sept. or June July, August cfishii On The Road... 2 03-02-2018 12:40 PM
“Bernalillo NM Rally”. July 26-July 29 Lumatic WBCCI Rallies & Events 0 02-11-2018 06:58 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 09:52 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.