First: check the output voltage at the panels and see what they are giving you for when exposed to direct sunlight
Second: trace the wires from the roof and locate the charge controller (hopefully, you have one). Check the input and output voltages to verify that the controller is functioning properly.
Third, find the wires at the batteries and see if the output voltage from the controller matches the charging voltage present at the batteries. If there is no voltage from the controller, you probably have a fuse/circuit breaker that is tripped and not allowing the controller's output voltage to reach the batteries. Another possibility is an interruption in the circuit like a bad wire or corroded connection.
This will allow you to trace the voltage path and locate the problem.