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Old 03-13-2021, 11:12 AM   #1
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2021 20' Basecamp
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Basecamp 20X exterior water leak

I recently purchase a new Basecamp 20X. I just noticed that after running the shower inside- thereís a leak underneath the trailer on sewage side. A pretty constant drip in two spots. Could this be from frozen/cracked pipes? Or is this an issue with new Basecamp that could be a leak.
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Old 03-13-2021, 11:19 AM   #2
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Basecamp 20X exterior water leak

I donít own a base camp.

If the tank was leaking Iíd suspect dripping off of the galvanized tank pan (lowest thing in your pic square corners etc) not the bottom of the trailer.

Any accessibility to see behind the shower or such that gives you visibility ?

And only happens after using the shower that does narrow the search a bit.

And yes w/o full winterization to get rid of all water that can be a cracked shower something. Cost me a shower head once that I didnít get fully drained.

Gary
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Old 03-15-2021, 10:52 AM   #3
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Originally Posted by ATXMarine View Post
I recently purchase a new Basecamp 20X. I just noticed that after running the shower inside- thereís a leak underneath the trailer on sewage side. A pretty constant drip in two spots. Could this be from frozen/cracked pipes? Or is this an issue with new Basecamp that could be a leak.
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Hi ATXMarine,*

We're sorry to learn about the issue you are having. Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.*
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Old 03-20-2021, 09:26 AM   #4
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@Airstream, I tried sending a DM but your inbox is full and unable to receive messages. I sent an email to the address provided and have not heard back.
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Old 03-22-2021, 12:32 PM   #5
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@Airstream, I tried sending a DM but your inbox is full and unable to receive messages. I sent an email to the address provided and have not heard back.
Sorry about that, we have emptied our mailbox. Please try again if you still have not heard back from anyone.
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Old 06-07-2022, 10:08 PM   #6
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2022 20' Basecamp
Evergreen , Colorado
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Same problem

@ ATXMarine - Can you share how this problem was sorted out? I just de-winterized my brand new 2022 BC20X and have the exact same drips outside. Due to the slight tilt in my parking spot, I also have water pooling inside and seeping out from under the bathroom enclosure. I believe my issue is coming from the shower faucets as tinkering with the toilet and pouring water down the shower drain didn't produce a drop of water. Turning on the hot or cold shower faucets brought it almost immediately. So much for my inaugural trip this upcoming weekend...
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Old 06-08-2022, 08:02 PM   #7
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Found the culprit

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Water spraying as it leaves the faucet on its way to the shower head.
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Old 03-25-2023, 08:33 PM   #8
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What was the solution to fix the leaking? Thanks.
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Old 03-25-2023, 10:49 PM   #9
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I replaced the faucet.
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Old 03-27-2023, 05:05 AM   #10
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Thanks!
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Old 05-25-2023, 05:46 AM   #11
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Littleton , Colorado
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Access to shower plumbing in basecamp 20X

I have a leak in my new 20X. Itís leaking outside below the shower. How do I access the shower faucet plumbing?
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Old 05-26-2023, 12:34 AM   #12
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Remove the back panel on that shallow lower storage cubby between the bathroom and the back bench seats. I believe there's a post somewhere on that particular process. I think the lower/bottom panel comes up first after removing a few screws and then you can take out the back panel in similar fashion. If you're a larger person, find a smaller one to help you. I'm 5-10 and about 170 lbs, and I had to be a contortionist to get back in there. I was legitimately concerned about getting stuck. Best of luck to ya!
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