Basecamp 20X exterior water leak

[ATXMarine]

I recently purchase a new Basecamp 20X. I just noticed that after running the shower inside- there’s a leak underneath the trailer on sewage side. A pretty constant drip in two spots. Could this be from frozen/cracked pipes? Or is this an issue with new Basecamp that could be a leak.

[GCinSC2]

I don’t own a base camp.

If the tank was leaking I’d suspect dripping off of the galvanized tank pan (lowest thing in your pic square corners etc) not the bottom of the trailer.

Any accessibility to see behind the shower or such that gives you visibility ?

And only happens after using the shower that does narrow the search a bit.

And yes w/o full winterization to get rid of all water that can be a cracked shower something. Cost me a shower head once that I didn’t get fully drained.

Gary

[AirstreamInc]

Originally Posted by ATXMarine

I recently purchase a new Basecamp 20X. I just noticed that after running the shower inside- there’s a leak underneath the trailer on sewage side. A pretty constant drip in two spots. Could this be from frozen/cracked pipes? Or is this an issue with new Basecamp that could be a leak.
Attachment 390614

Hi ATXMarine,*

We're sorry to learn about the issue you are having. Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.*

[ATXMarine]

@Airstream, I tried sending a DM but your inbox is full and unable to receive messages. I sent an email to the address provided and have not heard back.

[AirstreamInc]

Originally Posted by ATXMarine

@Airstream, I tried sending a DM but your inbox is full and unable to receive messages. I sent an email to the address provided and have not heard back.

Sorry about that, we have emptied our mailbox. Please try again if you still have not heard back from anyone.

[KyleS]

@ ATXMarine - Can you share how this problem was sorted out? I just de-winterized my brand new 2022 BC20X and have the exact same drips outside. Due to the slight tilt in my parking spot, I also have water pooling inside and seeping out from under the bathroom enclosure. I believe my issue is coming from the shower faucets as tinkering with the toilet and pouring water down the shower drain didn't produce a drop of water. Turning on the hot or cold shower faucets brought it almost immediately. So much for my inaugural trip this upcoming weekend...

[KyleS]

Water spraying as it leaves the faucet on its way to the shower head.

[Newbees]

What was the solution to fix the leaking? Thanks.

[KyleS]

I replaced the faucet.

[Newbees]

Thanks!

[Dledo100]

I have a leak in my new 20X. It’s leaking outside below the shower. How do I access the shower faucet plumbing?

[KyleS]

Remove the back panel on that shallow lower storage cubby between the bathroom and the back bench seats. I believe there's a post somewhere on that particular process. I think the lower/bottom panel comes up first after removing a few screws and then you can take out the back panel in similar fashion. If you're a larger person, find a smaller one to help you. I'm 5-10 and about 170 lbs, and I had to be a contortionist to get back in there. I was legitimately concerned about getting stuck. Best of luck to ya!

[raulsguitar]

Hey Kyle. What brand and model faucet did you replace it with? I’m having the same issue with my 2017 16’ basecamp. Have a trip coming up this weekend so I’m hoping to be able to get it fixed by Saturday. Thanks for your help. Assuming you loosened those faucets in the pic and then had to pry the caulk from the shower faucet on the shower side to remove it? Did you find something with a metal faucet instead of plastic?