"Water Heater" not lighting

[Sneakinup]

I just installed my new 10 gal Atwood 110v/LP "water heater." First try, no water leaks at any of the connections!

Tested gas lines for leaks. They were fine too.

Problem... I follow the simple instructions for lighting the pilot, but don't even get the hint of a "poof" of ignition. Just to make sure I was getting gas, I eased off the fitting at the regulator, and with a testing solution got bubbles. I tightened it back up and tried again. Still nothing.

Atwood doesn't have a trouble shooting section in their manual, and they only answer the phone during the week.

Just to be sure I was gassed up, I ran the burners on the stove, as well as the propane heater and gas light. So I know I have gas flow. I shut those appliances off when attempting to light the pilot.

Any suggestions?

[thenewkid64]

Sneakinup,

Try this if you can. Set the temp lever in the middle of the range, hold the knob in the pilot position and using a butane ignitor keep the flame under the threocouple probe for 20 seconds. While keeping the flame on the themocouple turn the knob to the on position. This will open the main gas valve and the main burner should light. If not then you may have a gas valve problem.

[Sneakinup]

We have HOT WATER!

Thanks Brett. Worked like a charm. Nice and toasty hot water on a cold Florida day!

Now I have to do the electric hookup and I am all set.